Property Information
Porto Domus Hotel is located in Porto city centre, 300 metres from Campo 24 de Agosto Metro Station. The hotel has a bar, as well as modern rooms with natural light free Wi-Fi and air conditioning.
The bright rooms include simple furnishings and a minibar. Each private bathroom has a hairdryer and free toiletries.
The hotel also offers a laundry service and free Wi-Fi throughout the hotel.
Property Name: Porto Domus Hotel
Street Address: Rua Firmeza 19
City : Porto - Porto
Postal Code : 4000-227
Contact Name: Paulo Chaves
Phone: +351225180003 (chamada rede fixa nacional)
Email: reservas@portodomushotel.pt
Amenities
- Baggage storage
- Elevator
- Lounge
- Printer
- Safe deposit boxes at front desk
- 24-hour check-in
- 24-hour front desk
- Air conditioning
- Bar
- Breakfast, Continental
- Business center
- Designated smoking area
- Fire extinguishers
- Guest parking
- Heating
- Internet
- Invoices
- Local safety protocols followed
- Lockers
- Non-smoking rooms
- Safety deposit box
- Shared lounge / TV area
- Smoke alarms
- Tour Assistance
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Property and Cancelation Policies :
Our hotel understands that plans can change, and we want to make sure that canceling your reservation is as easy and stress-free as possible. Below, you'll find our cancellation policy, which outlines the terms and conditions of canceling your reservation.
We recommend that you carefully review the cancellation policy before making your reservation, and to consider purchasing travel insurance to protect yourself against any unforeseen circumstances that may cause you to cancel your trip.
Thank you for choosing our hotel.
We look forward to welcoming you.
- Guests may cancel their reservation without penalty up to 72 hours prior to arrival. To cancel your reservation, please contact us by phone or email, and be sure to have your reservation confirmation number handy.
- For cancellations made within 72 hours of arrival, the guest will be charged for the first night's stay.
- No-shows will be charged for the full amount of the reservation.
- Any changes to a reservation will be subject to availability and any rate differences.
We recommend that you carefully review the cancellation policy before making your reservation, and to consider purchasing travel insurance to protect yourself against any unforeseen circumstances that may cause you to cancel your trip.
Thank you for choosing our hotel.
We look forward to welcoming you.
Terms and Conditions
Terms and Conditions:
1. Reservations: All reservations must be guaranteed with a valid credit card. If a reservation is cancelled, modified or in case of no-show, the hotel reserves the right to charge cancellation or no-show fees, according to the Hotel Cancellation Policy.
2. Check-in and Check-out: Check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out may be available for an additional fee and it has to be requested and confirmed by the hotel in advance.
3. Occupancy: Room occupancy is based on the number of guests specified at the time of booking. Additional guests may be subject to additional fees. Guests are only allowed to occupy the room reserved under their name.
4. Payment: All reservations made on our website will only be charged at the time of check-in. We accept all major credit cards and cash.
5. Tax policy: A municipality/tourist tax of €2,00per night per person, with a maximum of 7 consecutive nights, will be charged to guests aged 13 and above. VAT is also included.
6. Damages: Guests will be held responsible for any damages to the room or hotel property caused during their stay. The hotel reserves the right to charge the guest's credit card for any damages or missing items.
7. Smoking: Our hotel is a non-smoking facility. Smoking in guest rooms will result in a cleaning fee of EUR 250 and any damages caused by smoking will be charged to the guest's credit card.
8. Pets: Pets are not allowed in the hotel.
9. Liability: The hotel is not responsible for any lost or stolen items. We recommend all guests secure their valuables in the hotel safe or leave them at home. The hotel will not be held liable for any injuries or accidents that may occur on the hotel property.
10. Compliance: All guests must comply with hotel policies and all applicable laws. Failure to do so may result in eviction from the hotel without a refund. Guests must also comply with the hotel's rules and regulations regarding noise levels and any other activities that may disturb other guests.
11. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the state where the hotel is located.
12. Entire Agreement: These terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof. Any additional or different terms in any communications from the guest are void.
Privacy Policy:
- Personal Data Collection: The Hotel collects personal data from guests during the reservation process and during their stay. The data collected may include, but is not limited to, names, addresses, telephone numbers, email addresses, and payment information.
- Purpose of Data Collection: The data collected is used for the purpose of processing reservations, providing hotel services, and for communication with guests. The data may also be used for marketing and promotional activities, unless the guest has opted out of receiving such communications.
- Data Retention: The Hotel will retain personal data for as long as necessary to fulfill the purposes for which the data was collected and in accordance with legal and regulatory requirements.
- Data Security: The Hotel has implemented appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage.
- Data Access and Correction: Guests have the right to access and correct their personal data held by the Hotel. Guests can request access or correction of their personal data by contacting the Hotel's Data Protection Officer.
- Data Sharing: The Hotel will not share personal data with third parties, except as necessary for the purpose of providing hotel services or as required by law.
- Intellectual Property: All content on the Hotel's website and in the hotel, including but not limited to text, photographs, graphics, and logos, is protected by copyright and trademark laws. Guests are prohibited from using any such content without the prior written consent of the Hotel.
- GDPR Compliance: The Hotel is committed to complying with the EU General Data Protection Regulation (GDPR) and ensuring the protection of guests' personal data.
- Contact Information: Guests can contact the Hotel's Data Protection Officer for any questions or concerns regarding personal data and GDPR compliance. The contact information for the Data Protection Officer can be found on the hotel's website or by asking the hotel staff.
- Changes to the Policy: The hotel reserves the right to make changes to this privacy policy.
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