Property Information
Park View Apartments Grenada is a modern development of modern, fully
furnished, self-contained, modern, self-catering apartments located in Lance Aux Epines, St
George’s. It is centrally located on the Lance Aux Epines Main Road in between the Calabash Hotel and Lance Aux Epines Cottages (Sand Bar).
The property consists of a variety of spacious studios, one, two
& three-bedroom self-catering apartments.
All of the apartments boast fully
equipped kitchens, dining areas, open-plan living areas, Smart TVs, a desk/workspace and
in-unit washer & dryers.
Guests enjoy all modern amenities: instant hot water, AC,
high-speed internet and both UK and US electric outlets.
The beach is just a 3 minutes’ walk or lounge by on of the two swimming pools. Several,
bars, restaurants and clubs are within walking distance including Junction,
Prickly Bay, Spice Affair, Aziz and Grenada Brewery to name a few.
This property is in a fabulous location and caters to all
your rest, relaxation, staycation, vacation, socialising and entertainment
needs.
Property Name: Park View Apartments Grenada
Street Address: Samaan Drive
City : Lance Aux Epines - Saint George
Contact Name: Nadine Steele
Phone: 1 (473) 449-9169
Email: parkviewgrenada@gmail.com
Amenities
- Baggage storage
- Foreign currency exchange
- Lounge
- Swimming pool
- Air conditioning
- Airport shuttle
- Beach
- Beach chairs / loungers
- Beach Umbrellas
- Bottled water
- Car rental
- CCTV in common areas
- CCTV outside property
- Express check-in / check-out
- Fire extinguishers
- Food delivery
- Garden
- Grocery deliveries
- Guest parking
- Internet
- Local safety protocols followed
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Safety deposit box
- Self-service laundry
- Smoke alarms
- Smoke-free property
- Taxi service
- Terrace
- Tour Assistance
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 10:00 AM
Late Check-out Hour: 12:00 PM
Late Check-out Fees: $16.00
Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.
Property and Cancelation Policies :
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
Terms and Conditions
The Apartment Complex is Park View Limited trading as Park View Apartments Grenada and/or Park View Apartments of Lance Aux Epines, St George, Grenada.
These Terms and Conditions are the standard terms which apply to provision of any Services by the Apartment Complex to any customer, other members of a customer’s party, and their guest/s and their use of those Services (as “Services” is defined in Clause 1 below).
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Business” means any business, trade, craft, or profession carried on by You or any other person/organisation;
“Consumer” means an individual customer or guest of the Apartment Complex who is aged 18 years or above and who receives Services for his/her personal use and for purposes wholly or mainly outside the purposes of any Business;
“Apartment Complex/We/Us/Our” means Park View Apartments Grenada and its premises and place of business, and whose contact address is Lance Aux Epines, St George, Grenada and includes all employees and agents of the Apartment Complex;
“Price List” means the Apartment Complex’s standard price list of Rates. The Price List is available from Park View Apartments Grenada;
“Rates” means the prices payable for provision of apartment accommodation and (where applicable) other Services;
“Services” means provision of accommodation (for which a lease has not been executed) and any and all other facilities relating to said accommodation, services and items which We offer at the Apartment Complex, including food and drink, leisure, fitness and entertainment activities; and
“You/Your” means an individual who is a customer of the Apartment Complex who agrees to pay both for him/herself as a paying guest of the Apartment Complex and also for members of his/her party and any of his/her guests;
1.2 Unless the context otherwise requires, each reference in these Terms and Conditions to:
1.2.1 “these Terms and Conditions” is a reference to these Terms and Conditions as amended or supplemented at the relevant time; and
1.2.2 a Clause or sub-Clause is a reference to a Clause of these Terms and Conditions;
1.3 The headings used in these Terms and Conditions are for convenience only and shall not affect the interpretation of these Terms and Conditions;
1.4 Words signifying imparting the singular number shall include the plural and vice versa; and
1.5 References to any gender shall include the other gender.
2. Reservations
2.1 You may book to make a reservation for an apartment or other Services in advance via telephone, email, Our website (www.parkviewgrenada.com), third party booking agent or in person;
2.2 When You request Us to make a reservation, You must provide Us with Your identification information including, but not limited to, Your name, address, contact telephone number and email address;
2.3 You must give Us payment details for any reservation at the time of booking. We will take Your credit/debit card details and You authorise the use of this card for any sums that become due to Us. Unless the booking for the reservation expressly states that You must pay at the time of reservation or at the time of check in, We will not take any payment from You for it until the time indicated in Clause 3 below;
2.4 Your request to Us to make a reservation for You will be an offer, but whether We accept any such request will be for Us to decide in Our discretion. Only if and when We tell You that We accept Your request for a particular reservation and We give You a booking reference will there be a booking. Only that acceptance of the booking will be a binding contract between You and Us for the reservation of an apartment or other Service reserved;
2.5 You may change Your reservation at any time before You arrive (subject to the cancellation provisions set out in Clause 4 below). We will use all reasonable endeavours to accommodate Your requested changes, but We do not promise that all changes that You request will be accommodated;
2.6 Instead of making a reservation in advance, You may make a booking when You arrive, and if We have availability of the type of apartment or the particular apartment or other Services that You request at that time, We will accept Your request for the booking, but We cannot promise that any apartment(s) or particular apartment(s) requested or such requested Services will be available; and
2.7 You may request additional nights at the Apartment Complex at any time during Your stay. We will use all reasonable endeavours to meet such a request, and if We can meet any request We will accept the request as a booking and that booking will then be a binding contract between You and Us.
3. Fees and Payment
3.1 We make details of Rates including, where applicable, promotional Rates and other special offers available on Our website (www.parkviewgrenada.com) and via social media. All Rates shown in our Price List include VAT where VAT is applicable;
3.2 When You request a reservation and We quote any Rate(s), the Rate(s) will apply only to provision of apartment accommodation unless We specifically state otherwise.
However, the Rate(s) will include all facilities which the Apartment Complex has in all its standard and other apartments, and these are: TV, coffee and tea making facilities, hairdryer, iron, ironing board, refrigerator, safe.
Additional charges will apply (and You may refer to them in Our Price List) for other Services including, but not limited to, car parking, meals, drinks, room service, leisure, fitness or entertainment facilities or activities, use of any function or other apartments, or any other equipment, services or facilities. We will inform You of Rates payable for such additional Services on request when You arrive at the Apartment Complex;
3.3 Subject to sub-Clause 3.4 below, and unless We agree a different arrangement with You, We shall give you an invoice for all sums due and payable to Us and You must pay that invoice in full when You check-out from the Apartment Complex;
3.4 The following will apply to any promotional Rates that We may offer from time to time:
3.4.1 Unless We specifically state otherwise, You must pay in full at the time of booking for a reservation to which a promotional Rate applies and We will not have to give You any refund except where Clause 4 specifically states that We must do so;
3.4.2 If You incur charges during Your stay in addition to the promotional Rate for the reservation of an apartment, We will invoice them and You must pay for them as required by sub-Clause 3.3 above; and
3.4.3 If you request any additional nights and We accept the request as a booking under sub-Clause 2.7 above, You must pay for the additional nights at the standard Rate;
3.5 You may pay Us for Services (and for any deposit or other advance payment on account of that payment) using any of the following methods:
3.5.1 Credit/debit card; and
3.5.2 Cash;
3.6 We may alter any of Our Rates without prior notice but if the Rate of any Service increases between the time when You make a booking and the date when the booked apartment accommodation or other Service is to be provided, any increase in the Rate will not apply to Your booking;
3.7 Whether these Terms and Conditions require payment upon booking or on check out or at any other time, You must pay in full for any reservation booked and will not be entitled to any refund, except as stated in sub-Clause 3.8; and
3.8 Where Clause 4 specifically says that You will be entitled to a (full or partial) refund, or where you become entitled to any refund either as a result of Our breach of these Terms & Conditions, We will make a refund to You as set out in Clause 4.
4. Cancellations
4.1 If your booking is made at a promotional or discounted Rate, the reservation is completely non-refundable;
4.2 If Your booking is made at the Standard Rate, You may cancel the reservation without charge if You give Us prior notice of at least 30 days before the earliest check in time we have given You for Your reservation. If You cancel under this sub-Clause 4.2, We will refund to You in full any sum (including, but not limited to any deposit) You paid in advance and You will not then owe Us anything;
4.3 If Your booking is made at the Standard Rate, You may cancel the reservation without charge within 48 hours of making the booking if You give Us prior notice of at least 14 days before the earliest check in time we have given You for Your reservation. If You cancel under this sub-Clause 4.3, We will refund to You in full any sum (including, but not limited to any deposit) You paid in advance and You will not then owe Us anything;
4.4 If Your booking is made at the Standard Rate and You cancel less than 14 days before the earliest check in time we have given You for Your reservation, but up to 7 days before the earliest check in time we have given You for Your reservation, We will be entitled to charge You a Late Cancellation Charge. The Late Cancellation Charge shall be 50% of the full price (at the Rate applicable) of Your booking for the whole duration of the stay that You booked;
4.5 If Your booking is made at the Standard Rate and You cancel but do not give Us at least 7 days prior notice of cancellation of the reservation, We will be entitled to charge You a Late Cancellation Charge. The Late Cancellation Charge shall be 100% of the full price (at the Rate applicable) of Your booking for the whole duration of the stay that You booked.
4.6 All cancellations must be made in writing by email to parkviewgrenada@gmail.com.
4.7 We may, at any time before You check in, cancel a reservation booked by You in the following circumstances:
4.7.1 The required accommodation and/or personnel and/or other resources necessary for the provision of the apartment are not available due to any cause outside Our reasonable control. If We cancel a reservation in such circumstances, We will offer You alternative accommodation of the same standard or better if it is available. If it is not available or We offer it to You and You decline it, We will refund to You in full any deposit or other advance payment that You have made to Us for Your reservation; or
4.7.2 If You have not paid for Your stay in full in advance of check in and You do not arrive by 4.00pm on the first day when You are due to stay at the Apartment Complex. In that case We shall be entitled to re-let Your apartment after that time unless You have notified Us in advance of Your late arrival and We have agreed to late check in. If We cancel under this sub-Clause, We will be entitled to charge You a Late Cancellation Charge as if You had cancelled under sub-Clause 4.5 above. We shall attempt to contact You to inform You of that cancellation.
5. Check-in and Check-out
5.1 The earliest check-in time at the Apartment Complex is 4.00pm and the latest time is 6.00pm.
5.2 The latest time by which You must vacate Your apartment and check-out from the Apartment Complex is 10am. We may beforehand agree at Our discretion to an arrangement for a later time for vacating Your apartment and/or check-out but if We have not agreed to a later time and You do not vacate Your apartment and check out by the above latest time of 10am We will be entitled to charge You for an additional night’s accommodation at the standard applicable Rate;
6. Apartment Complex Rules
6.1 You must conduct Yourself in a reasonable and responsible manner at all times when on Apartment Complex property and must not act in any which may disturb other guests. If You do not, We may ask You to leave the Apartment Complex and in that case, You must immediately pay Us all sums due;
6.2 You may not smoke in any indoor or outdoor public areas of the Apartment Complex;
6.3 You may not smoke in any apartment;
6.4 If You do not comply with sub-Clause 6.3 We may charge You for any and all costs We incur by the Apartment Complex in cleaning the apartment (including, but not limited to, fixtures, fittings and soft furnishings) and restoring it to a smoke-free environment;
6.5 You may not bring an animal into the Apartment Complex;
6.6 Children under the age of 13 are not permitted in the Apartment Complex;
6.7 Any child above the age of 13 and under the age of 18 may only stay at the Apartment Complex if accompanied by an adult aged at least 18;
6.8 We will charge You for any and all damage caused by You to any Apartment Complex property during Your stay.
6.9 We will charge You for any and all Apartment Complex property removed or taken from the Apartment Complex by You during Your stay.
6.10 All of the above rules will also apply to members of Your party and Your guests, and You shall be responsible for any breach of the above rules by any of them.
7. Food and Drink
7.1 As referred to in sub-Clause 3.2 above, unless We specifically state otherwise, food and drinks are not included in any Rate(s) for apartment accommodation, and unless We have specifically stated or do state otherwise, We will make additional charges to You for them in accordance with sub-Clause 3.2 above;
7.2 If You or any of Your party or guests have any special dietary requirements, You should inform Us of them in advance of Your arrival. We will use all reasonable endeavours to accommodate those requirements and, where this is not possible, tell You that We are unable to do so.
8. Car Parking Facilities
8.1 We cannot guarantee that any car parking space(s) will be available for You, but You may use any vacant parking space on a first-come-first-served basis for Your vehicle provided that You have given Us Your vehicle’s registration number when You arrive. Any such parking will be without charge;
8.2 Whilst You may park Your Vehicle as permitted by sub-Clause 8.1 above, We do not permit any other member of Your party or Your guests to park on Our premises, but if You request a parking space for them on or before they arrive at the Hotel, We may in Our discretion allow them to park at an additional charge.
9. Disabled Customers
9.1 The Apartment Complex is not suitable for wheelchair users or the partially-sighted.
9.2 If you have any special requirements pertaining to a disability, You should inform Us of them before You make a reservation.
10. Limitation of Liability
10.1 We will be responsible for any foreseeable loss or damage that You may suffer as a result of Our breach of these Terms and Conditions or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by You and Us when Our contract with You is created. We will not be responsible for any loss or damage that is not foreseeable;
10.2 We provide all Services only for Your personal and private use/purposes. We make no warranty or representation that products, or other goods or materials that We provide or sell are fit for commercial, business, industrial, trade, craft or professional purposes of any kind (including resale). We will not be liable to You for any loss of profit, loss of business, interruption to business or for any loss of business opportunity;
10.3 Nothing in these Terms and Conditions is intended to or will exclude or limit Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation; and
11. Changes to Terms and Conditions
We may from time to time change these Terms and Conditions without giving You notice, but We will use Our reasonable endeavours to inform You as soon as is reasonably possible of any such change.
12. How We Use Your Personal Information (Data Protection)
We will only use Your personal information as set out in Our Privacy Policy available from Our website (www.parkviewgrenada.com).
13. Complaints
We always welcome feedback from Our guests and, whilst We always use all reasonable endeavours to ensure that Your experience as a customer of Ours is a positive one, We nevertheless want to hear from You if you have any cause for complaint. If You have any complaint about Our Services or any other complaint about the Apartment Complex or any of Our staff, please raise the matter with Ms Margaret Charles who can be contacted by post at PO Box 3984, Burns Point, St George, Grenada.
14. No Waiver
No failure or delay by Us or You in exercising any rights under these Terms and Conditions means that We or You have waived that right, and no waiver by Us or You of a breach of any provision of these Terms and Conditions means that We or You will waive any subsequent breach of the same or any other provision.
15. Severance
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
16. Law and Jurisdiction
16.1 These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of Grenada.
16.2 Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of Grenada.
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