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Historic Urban Apartments in DTLA is the new Modern History with Luxury. With a uniquely antique look on the outside and modern amenities inside, you will find yourself in luxury like never before. Our chic apartments in LA offer a host of modern amenities including a fully equipped kitchen, in-suite laundry facilities, complimentary high-speed internet, fresh linens, towels and welcome toiletries, large windows that show off amazing panoramic views of the city skyline and approved pets are welcome too! Guests also enjoy access to premium onsite services including the business center, state-of-the-art fitness center, BBQ and grill area, amazing rooftop pool with sun deck and lounge, postal/mailbox services and wireless connectivity within the building.
*No Pit Bulls, No German Shepherds, No Dobermans, No Rotweilers, and No agressive breed of animlas. no Exceptions. Ther is a pet cleaning fee of $150.
There is public parking available near the property


Property Name: One Lux Stay HWH Downtown Los Angeles

Street Address: 354 South Spring Street

City : Los Angeles - California

Postal Code : 90013

Contact Name: Reservations Team

Phone: 213-866-3589

Email: reservations@oneluxstay.com

Amenities
  • Concierge
  • Elevator
  • Fitness center
  • Lounge
  • Meeting rooms
  • Swimming pool

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Upon reservation, should you decide to cancel or modify for any reason, a fee of 10% of the total amount of your stay will be charged. If cancelled or modified within 30 days prior to the day of check-in, you will be billed the full amount of your stay.
Terms and Conditions

Administrative Fees and Surcharges

Rent payments made by credit cards are subject to administration fees of 2.5% and 3.5%, respectively. Paypal payments are free of administrative fees/surcharges. Deposit refunds will also incur a Paypal fee or credit card service fee of approximately 2.5% to 3.5%.

Agreement Acceptance

Your rental deposit for the accommodation is a confirmation of acceptance of these conditions. For security purposes, guests are required to send a photo ID and credit card prior to arrival and to present them during check-in. This contract is not extendable or renewable. New contracts must be signed for extensions.

*ALL BOOKINGS PAID WITH A CREDIT CARD MUST COMPLY WITH THE FOLLOWING:

1. No third-party payments will be accepted.
2. The owner of the credit card must be present at check-in with the credit card & valid government-issued ID present. 
3. You must sign the registration card prior to or at check-in. 
4. If the above requirements are not met, we will issue a refund to the credit card. You will have to pay with an alternate payment method which must be received prior to check-in.

Check-in

Kindly note that our check-in time is 3 pm.  Unfortunately, we cannot guarantee early check-ins before 3 pm.  
All guests must call or notify the property at least an hour prior to arrival so we can ensure that the unit is ready to be occupied.

Checkout

Checkout time is at 11:00 am. If you prefer a later checkout, you must call us and we will do our best to accommodate your request. If we are not informed of a delay in departure, a penalty of $250 per hour for late checkout will be charged and will be deducted from your security deposit or from your credit card. Upon checkout, all doors and windows must be closed and locked, and A/C turned off. Leave the beach pass, parking sticker, parking pass, garage remote, gate remote, and unit and facility keys on the dining table inside the unit. Do not return any items to the front desk or to anyone other than our staff. Failing to return the mentioned items will result in a fee of $200 per lost item.

Cancellation Policy

Upon reservation, should you decide to cancel or modify for any reason, a fee of 10% of the total amount of your stay will be charged. If canceled or modified within 30 days prior to the day of check-in, you will be billed the full amount of your stay.

Deposit Policy

A deposit of 25% per room may be charged anytime after booking. The total price of the reservation will be charged at least 14 days before arrival.

Repairs and Alternate Accommodations

Any issues with the house/apartment with regards to appliances, electrical, pool, or anything related to the maintenance of the house will be fixed within 24 hours. There will not be any compensation given to the client in this matter, as we will fix any issues related to the property. If it is beyond repair and the house or apartment is in an inhabitable condition, alternate accommodations will be arranged. This will be done only after 48 hours of complaint. If no alternate accommodation is available, the liability for compensation will not exceed a maximum of $500.

Failure to Vacate

Failure of the Guests to vacate the premises upon checkout time and date will result in a daily rental fee of $600.00 per day unless a previous extension of stay has been agreed upon.

Things to Note

All properties are strictly non-smoking.
All special requests are subject to availability and additional charges may apply such as pack and play, roll-away bed, etc.
For your convenience essential toiletries such as shampoo/conditioner, soap, and toilet paper are provided on arrival however additional supplies are the responsibility of the guest.
No parties are allowed and excessive noise is strictly prohibited. Noise complaints are taken very seriously and may result in eviction without compensation and a penalty of $1000.
Actual units may not be exactly the same as shown in this listing as we have multiple units in the property.
 
PELICAN EXECUTIVE SUITES is not responsible for guests' personal property. Guests occupying this Suite indemnify PELICAN EXECUTIVE SUITES for liability losses or damage occurring in this apartment. Guests are liable for all losses, injury, or damages to any person or property caused by Guests or other occupants.

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