Blue Moon Resort & Motel

1     The resort is only authorized to accommodate properly registered guests. For this purpose, guests are to present their valid national ID card or passport, or any other valid proof of identity to the relevant hotel front desk employee.
2     Settlement of bills: Bills must be settled upon arrival either by payment in cash, valid credit cards, or checks.
3     Guests are to use their rooms/cabins for the agreed period. If the guest breaks their stay, money will not be refunded.
4     Guests are to use their rooms/cabins for the agreed period. If the period of accommodation is not stipulated in advance, guests are to check out by 11:00 AM for the motel and 10:00 AM for the cabins on the last day of their stay at the latest, and they are obliged to have vacated the rooms/cabins by this time.
5     Be advised to keep valuables in your personal rooms/cabins. Keep your doors lock closed when not in the room/cabin or when you are sleeping. The resort will not in any whatsoever, be responsible for the loss of guests belongings or any other property.
6     On the basis of an advanced booking the resort is to pencil book any reservation made and 20% reservation fee deposit must be done by resort guest for confirmation of booking. Cancellation Policy:             ◦     Full refund of reservation fee for cancellation made 14 days prior to the scheduled reservation        ◦     Forfeiture of deposit will be imposed for cancellations made less than 14 days prior to arrival date.
7     Rebooking Policy:◦     Re-booking must be done 15 working days prior to date of arrival, otherwise re-booking may not be permitted.
8     Early check-in/Late check-out privileges are subject to availability
9     Rooms will be held until 9PM on the day of your scheduled arrival. If you are unable to use your room and fail to arrive before 9PM without informing us of your late arrival, rooms will be released and reservation fee will be forfeited.
10   The resort may offer guests who ask to extend their stay a different room/cabin to the one in which they were originally accommodated.
11   Resort keys may be left in rooms/cabins during check-out..
12   Management Rights: The management reserves for itself the absolute right of admission to any person in the resort premises and to request any guest to vacate his or her room/cabin at any moments without previous notice and without assigning any reasons whatsoever. The guest shall be bound to vacate when requested to do so. In default, the management will be entitled to remove the luggage and belongings of the visitor from the room/cabin occupied by him or her and lock the room or rent the room to another guest. This will only happen if the person(s) occupying the room(s)/cabin(s) are disturbing the place or / and safety from the hotel / personnel or other hotel guests.
13   Upon departing, guests are obliged to turn off all water faucets, lights in the room/cabin and its facilities as well as the air-con and to shut the door as they leave. Keep your door and windows closed when the air-con is working.
14   Smoking is not allowed inside the rooms or cabins in any capacity.
15   Guests are to observe night time peace and quiet, they are not to disturb the other guests accommodated in the resort. Quiet time is 11PM to 6AM.
16   Complaints by guest and any possible suggestions for improving the hotels activities are welcomed by the hotel management.
17 We are an entirely pet friendly resort.
18   Minors under 18 years, male or female, are not allowed to stay at this resort without being accompanied by their parents or guardians.
19   Guests are obliged to observe the provisions of these house Rules. In the event that a guest is in breach of these rules, the resort has the right to repudiate the agreement on the provision of accommodation services before the agreed period has elapsed.