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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to save any misunderstanding we would be grateful if you can observe the following:
  • For peak season, We have non-refundable policy since we have special rate on our direct booking and secure your booking
  • In order to confirm your reservation, we highly recommend you to pay via Bank Transfer or pay by credit card
  • If you pay via bank transfer, please send us the bank transfer receipt to us within 72 hours so we can confirm your reservation. 

***Please make a bank transfer within 72 Hours and send the bank transfer receipt to xxxxx so that we will confirm your reservation.***
If you have not proceed making a payment to us, we will cancel your reservation due to high demand.

Bank name:  The Siam Commercial Bank Public Company Limited
A/C name: Basson Management Co. LTD,
A/C number: 408-4-573 60-5
Property Information

Property Name: Zara Beach Resort Koh Samui

Street Address: 56/3 Moo 4, Maret,

City : Samui - Surat Thani

Postal Code : 84310

Phone: +6677 419 094

Email: reservation@zarabeachresortsamui.com

Amenities
  • Baggage storage
  • Laundry service
  • Lounge
  • Photocopying services
  • Printer
  • Room service
  • Swimming pool
  • Welcome drink
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Bottled water
  • Breakfast, Continental
  • Car for hire
  • Car rental
  • CCTV in common areas
  • Express check-in / check-out
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Fruit
  • Garden
  • Internet
  • Non-smoking rooms
  • Pool / Beach towels
  • Restaurant
  • Safety deposit box
  • Soundproof rooms
  • Tour Assistance
  • Tours
  • Walking Tours

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Property and Cancelation Policies :
Cancellation Policy:

* Cancellation within 14 days prior to arrival will be charge 100% of the total booking amount. During the following dates: 21 December to 15 April, 16 July to 15 September 
* Cancellation within 7 days prior to arrival will be charge 100% of the total booking amount. During the following dates: 16 April to 15 July & 16 September to 20 December.
Terms and Conditions

Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned. We will charge your credit card within XX days after we have confirmed your reservation.The hotel has the right to cancel your reservation if we do not receive the Pre-Payment Deposit. We will send you a cancellation confirmation via email immediately after canceling your booking. 

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