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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
BANK TRANSFER PAYMENT

At least the 1st night should be paid immediately, in order to confirm your reservation. The remaining should be paid until 7 days before arrival date.

Please make sure that the total amount of your reservation is in our bank account before check-in date, otherwise you will have to use an alternative payment method at check-in time. 

Please send us the proof of transfer  to lisbon@cheese-wine.com (please put the reservation number or the guest name on the bank transfer description)

IBAN PT50 0018 000352108248020 88
BIC/SWIFT TOTAPTPL
Banco Banco / Bank Banco Santander Totta S.A.
País País / Country Portugal
Titular Titular de la cuenta / Account holder HOME DELIGHT UNIPESSOAL LDA


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Property Information

Unique and exclusive bedrooms and a gorgeous breakfast. Located in the trendy and central Santos design district, at walking distance to the major sightseeing attractions and trendy places. If you want to taste our handmade hospitality, this is the right choice for you.

43089/AL


Property Name: Lisbon Cheese & Wine Suites

Street Address: Calçada Marquês Abrantes 40

City : Lisboa

Postal Code : 1200-719

Phone: +351 939 417 352

Email: lisbon@cheese-wine.com

Amenities
  • Baggage storage
  • Concierge
  • Elevator
  • Welcome drink
  • 24-hour check-in
  • 24-hour security
  • Access to healthcare professionals
  • Air conditioning
  • Airport shuttle
  • Babysitting / Child services
  • Bottled water
  • Breakfast Buffet
  • Breakfast takeaway containers
  • Cashless payment accepted
  • CCTV in common areas
  • Chocolate / Cookies
  • Common areas disinfected daily
  • Daily Housekeeping
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Guest accommodations disinfected between stays
  • Guests can opt out of daily room cleaning
  • Heating
  • Hygiene certification
  • Hypoallergenic rooms
  • Internet
  • Invoices
  • Kid-friendly buffet
  • Linens, towels, laundry washed per local authority guidelines
  • Non-smoking rooms
  • Private check-in / check-out
  • Refillable water stations
  • Security alarm
  • Single-use plastics removed
  • Smoke alarms
  • Smoke-free property
  • Terrace
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Walking Tours
  • Wine / Champagne
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 11:30

Late Check-out Hour: 14:00

Late Check-out Fees: 50%

Late check-out (after 11:30 and before 14:00) may result in a fee.

Property and Cancelation Policies :
* FREE CANCELATION: The guest can cancel free of charge until 5 days before arrival (check-in time). The guest will be charged the total price of the reservation if
they cancel within 5 days before arrival. If the guest doesn’t show up, they will be charged the total price of the reservation. This rate includes VAT and excludes 2€ of city tax per person per night (for guests older than 12 years old to a maximum of 7 night stays).

** NON REFUNDABLE: This room rate offers the lowest rate available. In order to qualify for this rate, full prepayment is required. In case of changes or cancellations, the payment is non-refundable. This rate includes VAT and excludes 2€ of city tax per person per night (for guests older than 12 years old to a maximum of 7 night stays).
Terms and Conditions

POLICIES

  • In case of missing items or damages in your room/apartment or common areas, the repair - or replacement - costs will be charged to the credit card details provided upon reservation, as well as any eventual extra consumption that has not been settled after check-out.
  • Lisbon Cheese & Wine (Home Delight, Lda) is not responsible for the loss, damage, or theft of jewelry, money, or any other valuable items left in the rooms/apartment. 
  • Forgotten personal belongings will be kept for 30 days after your check-out date. Shipping costs are the responsibility of the guest.
  • Our rooms are all non-smoking. A fine of up to 750 euros may be applied to guests who violate this policy, in accordance with the legislation (Law no. 109/2015, of August 26th) and extra cleaning of 150 euro will be charged immediately.
  • Guests that fail to leave before 11:30 am will be charged an additional full day’s accommodation fee. If the guest refuses to leave, Cheese & Wine reserves the right to enter the accommodation, remove their belongings, change the locks, and also to take further action as may be necessary. (The guest will be charged for the costs of any such action).
  • During your stay at Cheese & Wine, we want you to feel at home. However, in case you come across anything wrong or not functioning/working, we kindly ask you to report it to us immediately, so we can solve the problem as soon as possible.
  • In case you forgot to leave your keys at check-out, we kindly ask you to send them directly to our headquarters (Rua Maestro António Taborda 14, 1200-737 Lisboa) within 48 hours. In case we do not receive them within 72 hours, a cost of 45€ will be charged to you on the credit card details provided on the reservation process.
COLLECTION AND PROCESSING OF PERSONAL DATA
  • Home Delight, Unipessoal Lda, operating under the Cheese & Wine brand, has collected the following data from you: Name | Address | Email | Telephone | Credit card details | Passport - ID info. This data has been collected because you are our client and you made a reservation with us. This data is crucial to handle your reservation and processing the payment of your stay and possible refunds or disputes. We also use your email to send you tourist information and information about our company, services, and promotional campaigns. You can always at any time correct, remove, or block incorrect data about yourself, by sending us an email to: lisbon@cheese-wine.com.

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