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Situated in the picturesque village of Barnby Moor in North Nottinghamshire, Dukeries Retreat is a leading luxury glamping resort offering a 5 star experience! Since opening in 2021 we have received fantastic reviews across Facebook, Trip Advisor and Google Reviews.We also featured in the Nottingham Post where they reported on our outstanding facilities, which became one of their most-read stories of 2021, leading to over 10k followers across our social media platforms.

They are a perfect nest for a couple's retreat, plentiful room for a family of 6! The sight has become an extremely popular location for group bookings, who can book up to 10 Yurts. On-site we have a communal kitchen, pizza oven and field shelter, as well as a number of fun outdoor games which are perfect for groups!


Property Name: Dukeries Retreat

Street Address: Old London Road, Barnby Moor

City : Retford

Postal Code : DN22 8QS

Contact Name: Michael Coverdale

Phone: 07536456235

Email: info@dukeriesretreat.co.uk

Amenities
  • Accessible Parking
  • BBQ facilities
  • Beach chairs / loungers
  • Beach Umbrellas
  • Board games / puzzles
  • Cashless payment accepted
  • CCTV outside property
  • Darts
  • Express check-in / check-out
  • Family rooms
  • Fire extinguishers
  • Fireplace, outdoor
  • Game room
  • Garden
  • Guest accommodations disinfected between stays
  • Guest parking
  • Heating
  • Hot Tub
  • Internet
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Non-smoking rooms
  • Outdoor furniture
  • Outdoor play equipment
  • Picnic area
  • Playground
  • Self-service laundry
  • Shared kitchen
  • Sun deck
  • Towels changed upon request
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 10:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: £25.00

Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :
You have the right to cancel your reservation within 48 hours from your booking date with no charge, provided your rental period is not due to start within 14 days from your booking date.

To exercise your right to cancel within this period, you must inform Dukeries Retreat Ltd. in writing of your intention to cancel. Notification should be sent via email to info@dukeriesretreat.co.uk. Initially, notify us as soon as possible by telephone – 01777 860596 or 07536 456235 if you wish to cancel your reservation for any reason after this initial period. If we re-let the accommodation reserved for you for the same rental period at the same cost, your rental cost will be refunded in full, less a £30 administration fee.

Please note, Dukeries Retreat Ltd. has no obligation to offer any accommodation subject to cancellation at a discount to other customers. You are advised to obtain insurance cover for your stay to cover cancellation in the event of insurable events.  Dukeries Retreat Ltd. may use its discretion to agree to change your booking to another date, subject to availability and any additional costs that may apply at the new date. 

Terms and Conditions

Dukeries Retreat Ltd. Terms & Conditions
Dukeries Retreat Ltd. (also referred to as "the company” or “us”) reserves the right to change its website, including prices and terms and conditions without notice.  Use of the Dukeries Retreat booking engine and website constitutes acceptance of the company’s Terms and Conditions. We will always ask you to read the Terms and Conditions before confirming your stay and by placing a deposit you confirm that you have done so. 

Privacy

Your contact and personal details may be kept by us for future mailings and news. You may opt out of receiving emails at any time by contacting us. We will not pass on or sell your details to any third parties. ​The full privacy policy is available to read upon request.


Booking

To secure your booking, a 30% deposit must be made upon booking. The remaining balance will automatically be debited from your account 30 days prior to your stay with us. This will be requested within the 5 days after that date, between 25-30 days prior to your stay. If your booking is made within 30 days of the arrival date a 30% deposit will be taken and the remaining balance will be taken within 5 days after the booking is made. 

Should you wish to change the payment card you should contact us directly to update prior to this date. Confirmation of the booking will be sent after the deposit payment has been received. The person booking, when he or she is booking on behalf of other people, is responsible for disseminating the appropriate information to those persons. For example, these Terms and Conditions, directions, and to ensure all members of the party are fully aware of the nature of the campsite, the facilities, the grounds, the service we offer and any appropriate clothing and footwear they will require.

Security Deposit
A group booking security deposit of £100 per accommodation unit is added after a booking is received. The security deposit is payable with the balance payment.  We aim to refund security deposits quickly, but it can take longer if deductions are involved for repairs or replacements.  The security deposit is to cover any costs to Dukeries Retreat Ltd. for damage or breakages and for extra cleaning required after a stay.  The security deposit will be held against your card and no money will be deducted initially.

Cancellation

You have the right to cancel your reservation within 48 hours from your booking date with no charge, provided your rental period is not due to start within 14 days from your booking date. To exercise your right to cancel within this period, you must inform Dukeries Retreat Ltd. in writing of your intention to cancel. Notification should be sent via email to info@dukeriesretreat.co.uk. Initially, notify us as soon as possible by telephone – 01777 860596 or 07536 456235 if you wish to cancel your reservation for any reason after this initial period. If we re-let the accommodation reserved for you for the same rental period at the same cost, your rental cost will be refunded in full, less a £30 administration fee. Please note, Dukeries Retreat Ltd. has no obligation to offer any accommodation subject to cancellation at a discount to other customers. You are advised to obtain insurance cover for your stay to cover cancellation in the event of insurable events.  Dukeries Retreat Ltd. may use its discretion to agree to change your booking to another date, subject to availability and any additional costs that may apply at the new date.

COVID 19

The coronavirus outbreak is a force majeure event and one that could not have been predicted. We are committed to honouring all existing bookings and would ask guests to work with us to reschedule any existing 2023 bookings to any point until the end of the 2024 season should we be forced to close due to Government restrictions. We would ask customers to consider that these measures represent a financial loss for us, but it is a loss we are prepared to bear for the sake of our customers. You will not lose money if you book now and government regulations due to Covid-19 mean you cannot travel but we strongly recommend you take out travel insurance.

Site Rules

Dukeries Retreat is a family-friendly, peaceful and tranquil campsite set in the Nottinghamshire countryside on the edge of the quiet village of Barnby Moor and is surrounded by wildlife. As such we ask that all guests respect the grounds and countryside in which we are located.

Recycling
This is a priority for Dukeries Retreat and we take it very seriously. A number of clearly marked bins are on site and we ask that guests use them properly.  Failure to do so means extra unpleasant work for our staff as they have to recycle retrospectively.  Guests failing to recycle will lose £20 of their deposit.
Firepits are allowed on site in designated areas outside your tents. We would ask you to refrain from firework displays and the use of Chinese lanterns as these pose a risk to wildlife.

Noise

Dukeries Retreat operate a low-noise policy after 9:00pm and we would appreciate your compliance in this matter.  Music is permitted at a reasonable volume that is respectful of other guests, however, we require music to be turned off by 9:00pm. 

Health & Safety

Before use of the on-site wood-fired hot-tubs, fire-pits, gas stoves and pizza oven, guests must read the terms of use and health and safety implications and take full responsibility for their safe and proper usage. We would recommend careful consideration with use of firepits in windy weather. Full instructions for the use of the in-tent electric fire, fire pits and pizza oven can be found in your welcome pack which will be waiting for you in your tent.  Candles and tea lights used outside of the tents must be within candle holders and containers when alight.

Arrival and Departure Times

Tents are generally ready by 3pm and we ask for arrivals after this time. Please let us know your estimated time of arrival.  We will make every effort to greet you on arrival, but in the event we are called away all guests will be provided by email with a map of the site showing you how to find your tent and the facilities.  In this event we will make every effort to greet you asap. Guests are requested to vacate their tents by 10.00am on day of departure.

Your Visit to the Campsite

Dukeries Retreat campsite is in the countryside and as such there are natural hazards such as tree roots, rabbit holes, poisonous plants and limited lighting after dark and depending upon weather conditions, cold, wet and slippery surfaces. Throughout the year, your tent, although cosy and dry, may also become home for the short term to some of our other residents such as insects, spiders etc. Please keep your tents zipped up to avoid unwanted guests. By booking you agree to be responsible for your children and any dependants of children you oversee and your own welfare and to take all reasonable precautions against personal injury, injury to others and damage to the facilities and tents, such as litter, fire, noise after 9.00pm. Dukeries Retreat accepts no responsibility for injury occurred onsite. Anything you bring to the campsite and any damage or loss to your possessions is at your own risk.
By booking and acknowledging these Terms and Conditions, you are aware of the risks, hazards, and dangers of personal injury in entering Dukeries Retreat. Camping in Britain can mean unpredictable weather. Whilst we supply certain facilities and equipment, it is still camping and you are responsible for your own well-being and comfort regarding appropriate clothing and footwear etc. Be aware the tents are cotton canvas and in prolonged and heavy rain the tents may leak. Dukeries Retreat cannot be held responsible for poor weather conditions during your stay.
Health and Safety
We want you to enjoy your time at Dukeries Retreat.  Upon arrival you will find an information pack in your yurt containing safety information as well as maps, leaflets and tips for things to do on your stay.  If you want to use the pizza oven on your stay feel free to do so. If you need any help lighting it please ask a member of staff. Instructions are also supplied next to the unit.

Customer Complaints

In the first instance of a complaint, please tell a member of staff at the campsite so we can attempt to resolve your problem. Please address any correspondence regarding complaints to; Complaints - Dukeries Retreat Ltd. Hill Crest Farm, Barnby Moor, Retford, Notts DN22 8QS.  Please note that complaints received after your stay cannot be reliably investigated and therefore are most difficult to resolve. Also bringing any issues to our attention at the time allows staff to seek to remedy it as quickly as possible and lessen any adverse impact on your stay.

Miscellaneous

Please inform us during your stay of any accidental damage so we can identify it as not malicious and replace it for you.
At Dukeries Retreat we provide recycling facilities. When departing, we ask that you take your rubbish and empty it in the designated bins provided in the Recycling and Waste area. Additional charges will be incurred for any rubbish left in tents.
Disposable BBQ’s are strictly prohibited on the decking area, if you do want to use one please ask for a base to use on the grass.
Smoking is strictly prohibited in the bell tents or on the decks. Evidence of smoking will result in your deposit being lost.
Please keep your personal belongings and valuables safe. Dukeries Retreat cannot be held responsible for any lost or stolen items.
Dogs are allowed if pre-booked in the dog specific deluxe yurt (Max 1 Dog per booking) or Yurts (Max 2 dogs per booking).
For any booking made by staff on your behalf on the booking system or any other way that you have requested or agreed (and in coming to the camp it is deemed you had requested or agreed) it is deemed that in so doing and coming to the camp you accept the Terms and Conditions. Any aggressive or violent behaviour towards Dukeries Retreat staff or its customers will result in you being asked to leave the site immediately. If this behaviour continues, relevant authorities will be involved.  We also reserve the right to refuse entry to the campsite, cancel bookings, or instruct people to leave the campsite for any reason (for example, due to inappropriate, violent or aggressive behaviour, dangerous weather or site conditions).

If you have any questions about your stay and require more information prior to arrival than is published on the website, please do not hesitate to contact us by using the contact form or via email or telephone.

 

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