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The Berlin Encore Hotel & Suites is a brand-new 81-room hotel located in Berlin, Ohio, the heart of Ohio’s Amish Country. The new hotel  features an inspiring 20-foot-high atrium-style lobby complete with soft seating, rustic decor, exposed beams, fireplaces, and plenty of room to relax and enjoy the lobby. The hotel itself stands seven stories high with unmistakable curb appeal, remarkable guest rooms, luxury suites, and a gorgeous countryside view.

Whether you are looking for an affordable standard guest room, or a luxury jacuzzi suite, we have the perfect room for every occasion. All of our rooms feature in-room refrigerators, microwaves, coffee makers, flat screen TVs, hair dryers, and many more amenities. No matter what guest room you choose, you’ll enjoy the unique experience that the Berlin Encore Hotel & Suites has to offer.


Property Name: Berlin Encore Hotel & Suites

Address 1: 4365 State Route 39

City : Millersburg - Ohio

Postal Code : 44654

Phone: 888-988-2414

Email: info@berlinencorehotel.com

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :

Partial Charge - First Night Stay - If cancelled within 1 days of arrival

Terms and Conditions

Hotel Policies

100% SMOKE FREE
Berlin Encore Hotel & Suites is a  100% Smoke-Free property.  For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility. 

Guaranteed Reservations
All reservations must be guaranteed with a valid major credit card.  Guests must be 18 years and older.  We accept Visa, Master Card, American Express, and Discover Card.  We do not charge your credit card at the time you make your reservations.  Your credit card guarantees your reservations. Please make sure to receive a reservation confirmation number when you make a reservation. Reservations must be cancelled Twenty-four (24 hours), hotel time, prior to your arrival date, in order to avoid a one (1) room night, plus tax cancellation fee.  Reservations will be held until midnight of your arrival date. If you plan on arriving after midnight please contact the front desk.  If you have not checked in by that time, a NO-SHOW charge of one room night, plus tax will be charged to your credit card and the balance of your reservations will be cancelled. The NO-SHOW fee will be charged to your card at midnight.  The Berlin Encore Hotel & Suites is not responsible for weather conditions, personal emergencies, or schedule changes.

QUIET HOURS

10:00 p.m. to 7 a.m. If you become aware of a disruptive guest, please contact Front Desk staff immediately by room phone or in person. Televisions, voices, or other devices must be kept at a respectful low level at all times.  Doors should be opened and closed quietly.  No congregating or running in halls.


CANCELLATION
Encore is not responsible for weather conditions, personal emergencies, or schedule changes.  Reservations must be cancelled twenty-four (24 hours) hotel time, prior to your arrival date, in order to avoid a one (1) night full room cancellation fee.  If reservations are cancelled less than 24 hours before the arrival date, your credit card may be charged the full room charge plus taxes. If you are staying more than one (1) night, only the first night and taxes will be charged.  All cancellations must be received via telephone.

DAMAGE DISCOVERED AFTER CHECK-OUT
Guest Rooms found with waste strewn around, in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third party fees. DAMAGE TO ROOM:  Damage to rooms, fixtures, furnishing and equipment including the removal of electronic equipment, towels, art work, etc. will be charge at 120% of full and new replacement value plus any shipping and handling charges. Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each particular room.  Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest.  In extreme cases, criminal charges will be pursued. DAMAGE TO MATTRESSES AND BEDDING:Damage to mattresses and linen including; towels, mattress pads, sheets, bedspreads, blankets resulting from the use of body oils, make-up, shoe-polish, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article.

NO PETS POLICY
Encore is unable to accommodate any animals during your stay. If an animal is discovered or reported to our staff, a $250 fee will be charged to the party. 

ALCOHOL POLICY:
Registered guests of legal age who choose to bring their own alcoholic beverages must consume those in their room.  Alcohol is not allowed in public areas such as the lobby, halls, etc.  Alcohol consumed during special events served by a licensed caterer with permit to serve/sale alcohol is restricted to those 21 years old or older (valid photo identification required) and can only be consumed at that event venue. 

CHECK-IN TIME:
3:00 p.m.  

CHECK-OUT PROCEDURE:

Check-out time is 11:00 am.  Please check-out with Front Desk so that housekeeping may begin cleaning your room as soon as possible.  A charge may apply for late check-out.

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