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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Bank PRODUBANCO
Checking Account 1005018844
Cecilia Molestina
ID: 1702971605
Mobile: 099 147 4641
info@playacanelaecuador.com

* TO CONFIRM YOUR RESERVATION PLEASE SEND THE WIRE TRANSFER PROOF OF PAYMENT THROUGH WHATSAPP TO +593 99 147 4641.
YOUR RESERVATION WILL BE ACCEPTED ONCE THE PAYMENT IS RECEIVED. THANK YOU.

Property Information

Playa Canela is a Bed & Breakfast hotel boutique exquisitely decorated, where the charm of its unique surroundings reflects the attention and care for every detail.

Playa Canela will remind you of an exclusive private villa, a unique and charming place ideal for resting and relaxing. This beautiful refuge by the sea is the perfect retreat for a quiet vacation, in an intimate ambience with its own personality where you will enjoy every moment.


Property Name: Playa Canela Hotel Boutique

Street Address: Costa de Oro, calle principal S/N frente al mar

City : Salinas - Guayas

Postal Code : 241550

Phone: +593 9 99608714

Email: info@playacanelaecuador.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Late Check-out Hour: 14:00

Late Check-out Fees: 30%

Late check-out (after 12:00 and before 14:00) may result in a fee.

Property and Cancelation Policies :
The paid value for a reservation will be refundable if the cancellation is made at least 7 days in advance of the reserved dates, and once the wire transfer has been received in our account. If the payment was done with a credit card, a 30% fee will be retained for bank processing.

For reservations made on the dates between December 19 and January 2nd, and Carnival and Easter holidays, the amounts paid for reservations are non refundable in case of cancellation.

In case of no-show or early departure, the full stay will be charged for the total days reserved.
Terms and Conditions

Terms and Conditions
Playa Canela is a Bed &Breakfast hotel boutique, the rate includes an American breakfast.

CHECK-IN | CHECK-OUT
• Check-In is from 15:00
• Check-Out is at 12:00 pm (noon)
* Depending on the availabilityof the hotel, the Check-Out time may be extended.Please note that at the time ofcheck-out a detailed inspection of the room is carried out and we reserve theright to charge for any damage found in the room.

RESERVATIONS AND PAYMENTS
Reservations are made with the advancedpayment of 50% of the total value, with the exception of the dates betweendecember 19 and january 2nd, and Carnival and Easter holidays, in which theadvanced full payment is required. The hotel has the right to cancel thereservation if we do not receive the advanced payment.
On holidays please consult theminimum number of days of reservation.
The full balance must be paidupon arrival, at the time of check-in. Please note that check-in cannot becompleted until full payment has been received and approved.
When booking, keep in mind themaximum occupancy rules per room type. Children over 3 years old pay full rate.
A valid photo ID will be requiredat check-in. Minors only with a responsible adult.
Payments can be made by banktransfer or Visa or MasterCard cards.
In the case of advance paymentswith bank transfers, contact the telephone number +593 99 147 4641 to coordinate.

CANCELLATIONS
The paid value  for a reservation will be refundable if thecancellation is made at least 7 days in advance of the reserved dates, and oncethe wire transfer has been received in our account.
For reservations made on thedates between december 19 and january 2nd, and Carnival and Easter holidays,the amounts paid for reservations are not refundable in case of cancellation.
In case of no-show or earlydeparture, the full stay will be charged for the total days reserved.

NO SMOKING POLICY
The hotel is a smoke-free zone.Smoking is not allowed in our rooms, nor in the bathrooms.

PLEASE TAKE NOTICE:
The hotel is not responsible foritems lost or left on the premises.
The cleaning of the rooms is donefrom 12:00 pm. If you do not want this service, please tell the administration.
Private persons are not allowedto enter the facilities, if the guest is going to receive visitors they mustnotify the administration in advance, our facilities are for the exclusive useof our guests.Playa Canela is a place of rest,loud noises, loud music, or any type of scandal that disturbs the tranquilityand rest of the other guests is not allowed.
The entrance door closes at 11:00p.m., after these hours the guest must inform the administration in advance tocoordinate their entry.
The hotel reserves the right toprevent the entry of people who are under the influence of alcohol, drugs orwho, due to their attitude, disturb the tranquility and rest of the otherguests, or people who have a discriminatory, intimidating or violent treatmentagainst the guests and/or hotel staff.
The hotel may request that the guest leaveswithout the option of any refund.

PARKING
Free parking at the hotel is subjectto availability. If the parking lot is full when you arrive, you can park onthe Street in front of the hotel. The hotel is not responsible for theintegrity of your vehicle or the belongings that are inside it.

USE OF THE POOL AND JACUZZI
The outdoor pool and jacuzzi canbe used until 10:00 p.m.
For your safety it is not allowedto run around the pool. The guest understands and assumes the risks of usingit.
Children must be accompanied atall times by a responsible adult when using the pool and jacuzzi.
The hotel has an external showerat the entrance. Guests entering after having been on the beach must use theexternal shower to rinse off, when re-entering the hotel and before using thepool.The use of the private jacuzziand the spa are not included in the price. To use them you must book in advancewith the administration.

ALCOHOLIC BEVERAGES
The hotel offers soft andalcoholic drinks at an additional cost. The entry of alcoholic beverages notpurchased in the establishment is not allowed, except if it is with the authorizationof the administration with an extra fee.

PETS
Pets are allowed only with priorauthorization from the administration and acceptance of the pet handlingconditions, for which a surcharge will be charged for the pet.
Pets may not be left alone orunattended in the rooms, and while in common spaces they must remain on a leashand under the strict supervision of their owners at all times.

For more information, please contact us at +59399 147 4641 / (04) 277 8545, or by e-mail at info@playacanelaecuador.com

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