Property Information
Perched on the shoreline on the Falmouth Coast, The Ocean Retreat is an
indulgent, contemporary holiday home boasting spectacular ocean views
and luxury amenities. Located just under 2 hours drive from Launceston
and 3 hours from Hobart, this secluded beach home is an ideal retreat
for families and friends looking for a slice of paradise where they can
relax, unwind and recharge.
The
Ocean Retreat is a fantastic base in which to explore this beautiful
area with Freycinet National Park less an hour away and within close
proximity of the Bay of Fires and Wineglass Bay, one of the world’s top
ten beaches.
Property Name: The Ocean Retreat
Street Address: 25C Morrison St.
City : Falmouth - Tasmania
Postal Code : 7215
Contact Name: Nigel Baker
Phone: 0418322641
Amenities
- Swimming pool
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 10:00 AM
Property and Cancelation Policies :
- All deposits paid to The Ocean Retreat are non-refundable.
- Bookings cancelled within 30 days prior to the check-in date will incur a 100%cancellation penalty and forfeit all monies paid.
- Bookings cancelled greater than 30 days prior to the check-in date will forfeit the deposit paid to confirm the reservation.
- Travel Insurance should be used to prevent customer’s loss of deposits paid to The Ocean Retreat and cancellations due to customer’s unforeseen circumstances.
- Changes to an existing booking will incur a minimum administration fee of $50 each time the existing/processed booking is changed (excluding cancellations).
- It is The Ocean Retreats sole discretion as to what monies are refundable, if at all and whether the property can be re-let.
Terms and Conditions
- By booking the property All parties agree to abide by these Terms and Conditions.
- By paying your deposit it is understood that you have agreed to the Terms and Conditions stated in this document.
- The customer named on the confirmation letter is liable for any damage caused to the property, any missing items or breaches of the conditions outlined in this document.
If any damage is caused to, or any items are missing from, the property, the customer gives The Ocean Retreat authority to charge the customer’s credit card provided for the repair or replacement to the same or similar standard depending on item/s availability at the property manager’s discretion. Time taken to repair or replace items will be added to the total at a rate of $120 per hour - Damages caused by the customer/guests or visitors and/or negligence resulting from the customer/guests or visitors actions that breach the terms outlined in this document and confirmation letter will result in a monies being deducted from the security bond. Should the bond be deducted for any monies, a minimum $50 administration fee will also be deducted from the bond.
Should the damages exceed the value of the security bond ($1000), the customer is liable to pay the extra amount within 3 working days of being notified. - If a customer arrives at the property and does not like the accommodation that he/she has chosen, he/she will be liable for the full balance owed, unless it can be proven without a reasonable doubt that he/she did not get what was promised on the confirmation letter or what was depicted on the website (www.theoceanretreat.com.au)
- The customer gives The Ocean Retreat and/or the supplier/agent (with the consent of The Ocean Retreat) authority to debit his/her credit card for any monies owing for his/her booking, in accordance with these Terms and Conditions which are in accordance with the confirmation letter issued at the time of booking.
- The customer agrees to indemnify The Ocean Retreat for any action taken by the client against The Ocean Retreat in relation to the customer and/or his/her reservation.
- The Ocean Retreat advises customers to take out travel insurance to cover their obligations under these Terms and Conditions in case of cancellation of travel arrangements.
- A booking is not confirmed unless The Ocean Retreat receives the deposit monies as outlined in Deposit Policy
- In the event that there is a problem with the products and services booked through The Ocean Retreat, all customers are to contact the property Manager FIRST. The Ocean Retreat will not accept responsibility for problems if the customer does not alert The Manager or owners to the problem first.
- If a customer fails to pay monies when owed, The Ocean Retreat reserves the right to deem this as a cancellation and cancel the booking. This will result in the customer forfeiting his/her deposit and all other payments.
- If a customer fails to pay monies when owed, The Ocean Retreat reserves the right to deem this as a cancellation and cancel the booking. This will result in the customer forfeiting his/her deposit and all other payments.
- Final payment is to be debited automatically from the customer’s credit card, this will be done 30 days prior to check in. If the day of check-in falls on a Public Holiday or weekend, the funds will be debited on the nearest business day at least 30 days prior to check-in. The card holder gives The Ocean Retreat authorisation to do this. This includes the security bond.
- Any payments that were taken from a credit card, and which need to be refunded for any particular reason, will incur a 5% refund charge.
- All parties agree that Tasmanian law governs reservations made with The Ocean Retreat and all proceedings between the parties should be filed in a Tasmanian Court. Should a proceeding be filed in a court located in any other State, all parties agree to have the proceedings moved to the closest Court to The Ocean Retreat (Tasmania).
- The Customer agrees that the accommodation is booked only for the number of people actually stated on the confirmation. NO additional persons are permitted to stay or visit without the written approval of The Ocean Retreat. A full bond deduction applies in case of a breach of this notification.
- A credit card imprint or Eftpos transaction is required prior to arrival for the security bond. If the customer does not have a credit card, then a bank transfer is required to be completed at least 5 business days prior to check-in. It is at each client’s discretion as to whether they require a credit card imprint or a cash transfer bond. The bond requirement is $1000 per stay. Upon departure this will be credited to the customer after inspection of the property, for any damages, excess waste,excess cleaning and negligence at the reasonable discretion of the Property Manager. The bond also applies to excessive noise involving any local complaint or the call out of police. In this event the full bond will be charged.
- All renting nominated customers of The Ocean Retreat must be at least 21 years of age.
- Any accommodation booked with The Ocean Retreat is for accommodation purposes only and expressly prohibits the use of this accommodation for anything other than this purpose. The Ocean Retreat expressly prohibits the use of The Ocean Retreat for functions,gatherings or parties or any other purpose unless this is approved prior to check-in by The Owners or Property Manager.
- Minimum stay two or more nights depending on the season – see rates and tariff information – available at www.theoceanretreat.com.au ii) A weekly service is available at an extra charge of $350 for stays of 7 days or more. Please arrange this when booking – if required.iv) An infant cot is available with linen and payable in advance at $55 per stay.vii) Children aged 2 and over are counted as a person in the property using a bed. Every person must use existing bedding with the exception of one cot as charged above. Guests are not to bring their own bedding except for infants.viii) Seasons may change at the owner’s discretion and will be posted on the website (www.theoceanretreat.com.au) at the time of reservation. Please visit www.theoceanretreat.com.au for further seasonal information and tariff information.ix) These Terms and Conditions are subject to change without notice.
- Should the Terms and Conditions change the most current Terms and Conditions (available on request or from www.theoceanretreat.com.au) will apply to all reservations at The Ocean Retreat in the instances of disputes or issues.
- The Ocean Retreat reserves the right to withhold monies from the security bond for breaches of the outlined Terms and Conditions.
- Should The Ocean Retreat be sold and ownership changes hands, bookings may be cancelled. In the instance of a cancellation, The Ocean Retreat will refund all money paid and provide recommendations for alternative accommodation. Version 1.1, last updated August 2020
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