Winter Park Chateau

Welcome to the Winter Park Chateau. A self-service boutique hotel in Winter Park, Colorado. 

• We’re a local, independently owned and operated hotel 
• This business is privately owned and managed by a local family and are grateful to be raising our family in this community 
• We’re often onsite - if you have any question, text is preferred, but when possible, we would be happy to chat in person 
• Additional answers can be found in our FAQs 

We do not have a Front Desk if you need assistance please call/text our virtual front desk at (970) 281-5998 from 8am-6pm MT or email us at info@winterparkchateau.com. 

The Winter Park Chateau operates as automated as possible. to anticipate your needs. We use multiple products that enable real-time communication.  

Check-In/Check-Out Policies:

Check-In: 3:30 PMCheck-Out: 11:30 AM​

Cancellation Policies:

Any and all cancellation situations (that are not the responsibility of our hotel) are treated as any other (including, but not limited to, health issues, weather, work or family problems, forest fires, strikes, acts of God, etc.). Please bear these possibilities in mind prior to purchasing your reservation, but also understand that last-minute cancellations often prevent other customers from booking rooms. 

• Reservations may be canceled more than 7 days prior to check-in with full refund.
• Reservations canceled between 7 days - 24hours will not be charged the remaining 50% balance. The 50% deposit will be kept.
• Cancellations within 24 hour notice will be charged in full and no refunds will be given past this cut off date.
• Guests who wish to check-out prior to their original check out date will not be eligible for a refund or credit.

​Third-Party Bookings: If you booked your accommodations on a third-party site i.e. Expedia, Hotels.com, Travelocity, ect. to cancel or modify a reservation, the guest must contact Expedia Group. The Winter Park Chateau can’t modify or cancel a reservation on behalf of the guest. Please visit the website where you made the reservation to process the necessary changes. Alternatively, you can contact Expedia Group’s Customer Support department by phone or e-mail. Contact details are in the confirmation message the guest received. ​Confirmation: Reservations are confirmed with a valid Visa, Master Card, American Express, Discover, which we hold in lieu of a security deposit.  A payment of 100% of the total is due at time of booking.  Full payment is due at check-in date. The credit card on file will be charged the remaining balance prior to check-in.
Cancellation Policy: Any and all cancellation situations (that are not the responsibility of our hotel) are treated as any other (including, but not limited to, health issues, weather, work or family problems, forest fires, strikes, acts of God, etc.). Please bear these possibilities in mind prior to purchasing your reservation. Reservations may be canceled more than 7 days prior to check-in with full refund.  Reservation canceled between 7 days - 24 hours will not be charged the remaining 100% balance due. However, the 100% deposit will be held.  Cancellations within 24 hour notice will be charged in full and no refunds will be given past this cut off date. Our hotel is not responsible for inclement weather. Weather cancellations are treated as any other. Please travel safely. No refunds will be issued due to weather conditions or health issues.​Virtual Credit Card/Security Deposit Agreement:  Renter acknowledges, understands and agrees to the following:

I understand The Winter Park Chateau requires a valid credit card on file as a"virtual" security deposit (Visa, MC, Amex or Discover). I authorize The Winter Park Chateau to apply extra charges against this card up to $2000.00 for damage, loss or failure to abide by rental policies.  Charges will be assessed if excessive cleaning or repair is required upon Guest departure or if Guest does not abide by Winter Park Chateau policies.  Evidence of indoor smoking of any kind, use of firearms, fireworks, unapproved over-occupancy or unapproved pets will result in a charge of up to $2000.
I  agree to check in after 3pm and depart by 11:00am on the check-out date stated herein.  I understand that any guest who does not depart as agreed may be charged for an additional night, unless advance arrangements have been made with management.
I understand that The Winter Park Chateau is not responsible for any of my or my group’s valuables or personal items left in Property.  I further understand and agree that I am personally liable for missing contents from the Property and charges and damages incurred during this stay.
I hereby waive and release The Winter Park Chateau (WINTER PARK CHATEAU GROUP LLC) from any claim by or injury to me, my guests and my personal property, or arising from or out of my being on the Property, except any such claim or injury resulting from their gross negligence.

I understand that the use and enjoyment of the room, facilities and any other features of the property are at my own risk.​I understand that smoking of any kind on or around The Winter Park Chateau properties is not permitted.
I understand that parties of any kind are not permitted, unless hosted or pre-approved by management.  
I understand that shooting firearms on or around The Winter Park Chateau are not permitted.
-I understand that I am bound to the terms and policies of this agreement upon acceptance of this agreement by affirmative email reply or signature, and I agree to pay the above charges and any damage or excess cleaning charges incurred according to this agreement.​We hope you enjoy your stay at The Winter Park Chateau. Thank you!