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Your holiday starts here!

Welcome to "11 Holiday Homes", a complex of eleven seafront apartments located in the south of Tenerife, fully equipped to offer you the same comfort as your own home.Enjoy our hospitality, make the most of everything the island has to offer and live a unique and complete experience in Tenerife, feeling like an authentic canary.


Property Name: 11 HOLIDAY HOMES

Address 1: C/ San Miguel, s/n

City : Golf del Sur

Postal Code : 38639

Contact Name: Adán Martin Ascanio

Phone: +34922938510

Email: info@los11.es

Amenities
  • Baggage storage
  • Lounge
  • Photo copying service
  • Printer
  • Swimming pool
  • Valet service
  • Venta de entradas a los parques y actividades
  • Servicio de información turística

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 5:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
  • Coronavirus alert: Modifications and free cancellations at all times regardless of when the reservation has been formalized, provided that the stay is affected by a new sanitary restriction published in the BOE, which prohibits the use of the pools or forces the total closure of the establishment. We will refund the amount paid as an advance minus 2.90% (cancellation bank charges).
  • Cancellation policy "Summer 2020 discount vouchers": Free modification and cancellation notifying at least 10 days before check-in, we will refund the amount paid as an advance minus 2.90% (bank fees / payment gateway).
Terms and Conditions

TERMS AND CONDITIONS OF OFFERS AND PROMOTIONS:

  1. June 2020 bonus: Offer limited to the first 100 nights sold of the corresponding month. Valid for reservations of at least 4 nights, with entry between June 8 and June 30 and stay between June 8 and July 10. Other general terms and conditions applicable to this offer.
  2. July 2020 bonus: Offer limited to the first 100 nights sold of the corresponding month. Valid for reservations of a minimum of 5 nights, with entry between June 26 and July 31 and stay between June 26 and August 10. Other general terms and conditions applicable to this offer
  3. August 2020 Bonus: Offer limited to the first 100 nights sold of the corresponding month Valid for reservations of at least 5 nights, with entry between July 25 and August 31 and stay between July 25 and September 10. Other general terms and conditions applicable to this offer.
  4. In case of error when applying the discount code, please contact us by email "info@los11.es" or whatsapp "922938510".
GENERAL TERMS AND CONDITIONS:
  1. Check-in time: after 17:00
  2. Departure time: until 11:00 in the morning.
  3. Minimum stay of 5 nights except for offers and promotions (See promotion terms and conditions)
  4. Each reservation has a supplement of € 65.42 for cleaning. The cleaning supplement is a mandatory payment, and helps to cover part of the cleaning costs of check in and check out (ensuring disinfection protocols).
  5. Prices without taxes included, taxes will be reflected at the end of the reservation process.
  6. Prohibited the stay of minors without the presence of an adult.
  7. The entrances and exits are automatic, without face-to-face assistance from our staff. Access codes and instructions will be sent to you and at any time you can count on our telephone support.
  8. Hours of attention to guests at the reception: every day from 9:30 a.m. to 2:30 p.m., telephone for emergencies (24 hours) +34 922 938 510. Whatsapp: +34922938510
  9. Consult previously in case of bringing pets.
  10. In case of renting several apartments, do not exchange utensils between them.
  11. Free parking for up to one vehicle per reservation.
  12. Garbage should be thrown in street bins, not left inside the apartment or using litter bins in the establishment,
  13. Flushing wet wipes down the toilet is prohibited.
  14. No smoking inside the apartment.
  15. The hours of silence: from 22:00 at night until 9:00 in the morning.
  16. The company Promotora San Miguel Tenerife S.L. (owner of the farm), is not responsible for the damages or consequences for the misuse of the facilities by the guests.
  17. You should never exceed the maximum capacity of each apartment, (babies who sleep in a crib do not count):
    • Apartment 1 = 4 people
    • Apartment 2 = 2 people
    • Apartment 3 = 4 people
    • Apartment 4 = 4 people
    • Apartment 5 = 4 people
    • Apartment 6 = 4 people
    • Apartment 7 = 4 people
    • Apartment 8 = 4 people
    • Apartment 9 = 4 people
    • Apartment 10 = 4 people
    • Apartment 11 = 4 people
More useful information for our guests at the link https://www.11hh.es

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