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Property Information

Property Name: Nova Kiama

Address 1: 31 Bong Bong St

City : Kiama - New South Wales

Postal Code : 2533

Contact Name: Yasmin Roberts

Phone: 02 4203 3010

Email: reservations@novakiama.com.au

Amenities
  • Audio / Visual equipment rental
  • Baggage storage
  • Concierge desk
  • Elevators
  • Fitness room
  • Laundry service
  • Meeting rooms
  • Room service
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 10:00 AM

Late Check-Out Hour: 12:00 PM

Late Check-out Fees: $ 50.00

Late check out (after 10:00 AM and before 12:00 PM) may result in a fee.

Property and Cancellation Policies :
You may cancel free of charge until 7 days before arrival. You will be charged the total price of the reservation if you cancel in the 7 days before arrival. If you don’t show up you will be charged the total price of the reservation.
Terms and Conditions

Special Terms
Children under the age of 18years must be accompanied by a staying adult and must be supervised at all times. If you are not the credit card holder for the booking, you must contact the hotel prior to arrival and advise you will not have the credit card on check-in. Our staff will ask you to present current ID.
Guarantee Policy

A valid credit card is required to secure your booking, nothing is charged to this card. One week before you arrive on site, a NOVA KIAMA Guest Services Agent will call to confirm your booking and process payment. Full payment of your stay is required before arrival.
Check In & Out Policy
Check in is 2pm and Check out is 10am. If you require an early check in or late check out, please advise the hotel when making your booking. Confirmation will be subject to availability.
Reception Hours
Reception is open from 7am until 6pm seven days a week. Should you be arriving after 6pm and require assistance from reception, please notify the hotel prior to your arrival. Hotel Keys are sent to your mobile phone to access the rooms. Allocation of rooms is done by Nova Kiama at its own discretion and requirement.
Parking
Parking is complimentary and is located in our secure car park under the hotel. The hotel does not take any responsibility for cars in the car park and any theft/damage that may occur. 
GST
All prices advised include 10% GST and are valid for your booking only. Rates are subject to change prior to booking and are only confirmed once booked in.
CREDIT CARD SURCHARGE
Payment via AMEX {American Express} will incur a 2.5% surcharge and payments via Mastercard or Visa will incur a 1.3% surcharge.

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Prices above may or may not include taxes
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We are proud to offer the lowest price available to our consumers directly on our website. This feature is our confirmation of that guarantee. Booking direct allows us to provide you our guest with the highest standard of service possible. We appreciate your business and look forward to your stay.
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