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TATA Tulum is an exclusive and luxurious adults-only beachfront hotel in the heart of mystical Tulum, Mexico.   TATA (Tahtli) means father in the Nahuatl dialect.   Father, in this context, traditionally represents the sun.   Therefore, TATA is the Sun of Tulum.   Our goal is to make your stay at TATA an experience to remember forever.   Our property has 7 towers each with 3 levels and a diverse category of room types that encompasses the whole Tulum experience.       You can choose Garden View, Ocean Front Deluxe or even Jungle View-- all with amazing vistas. TATA also offers our guests a great beachfront bar with original, handcrafted cocktails based on local spirits and a restaurant with a variety of delectable Mexican dishes, many of which are cooked over an open fire grill


Property Name: Tata Tulum

Address 1: Carretera Tulum - Bocapaila km 5.5 zona costera

City : Tulum - Quintana Roo

Postal Code : 77760

Contact Name: Donovan Barrios

Phone : +52(984) 231-1035

Email : info@tatatulum.com

Amenities
  • Automated teller (ATM)
  • Baggage storage
  • Concierge desk
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool
  • Valet service
  • Welcome Drink

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 12:00 PM

Late Check-Out Hour: 2:00 PM

Late Check-out Fees: $ 50.00

Late check out (after 12:00 PM and before 2:00 PM) may result in a fee.

Property and Cancellation Policies :
Cancellation Reservation Policy – Tata Tulum will charge you with the 50% of the total amount of your stay as a deposit of your reservation by credit card. The remaining 50% balance must be paid fully at check in, in cash or by credit card.
– Reservations made 15 days before your arrival date will be charged 100%. This transaction is non-refundable in case of cancellation or modification.
– Once the 50% payment has been successfully received, we will email you confirmation within a period no longer than 48 hours. It is important bring copy of the booking confirmation as it will be requested at front desk during check in.
– In case the payment of the deposit has not been completed successfully, you will be contacted via e-mail to request your payment once again within the following 24 hours of being notified. In no response from their side and not complete the payment period specified, your booking will be canceled automatically.
– Payments made via bank transfer have an additional charge of 45 USD per transaction fee concept.
– Once you paid the deposit for a reservation is deemed to have read and accepted the terms and conditions for reservations and cancellations.
CANCELLATIONS -
TATA TULUM,: accept children from 16 years old and over.
-Cancellations made less than 30 days before the date of arrival, do not credit for any kind of refund (not applied for Holiday Season).
– Reservations can be modified 20 days before arrival; any change is subject to availability (not applied for Holiday Season).
– Cancellations made within Holiday Season (December 20 to 7 Jan) will be non-refundable if canceled less than 30 days before your arrival date.
– Reservations withing Holiday Season (December 20 to 7 Jan) cant be modified 
– In case of cancellation or reduction of bookings made before 30 days in Holiday Season) before arrival, will absorb a charge of 50 USD penalty of transaction fees for all refunds to apply.
– Reimbursement are to be made in a period of 5- 20 days after the acknowledgment in our end by a wire transfer.
– If there is any doubt regarding our policies or you do not agree with the terms and conditions, please contact us before making your reservation.
– There is no refund for early departure, neither in no
– show (when the traveler is not presented in the confirmed arrival date).
– In case of a hurricane or natural phenomenon announced by the state government in which we were forced to evacuate the premises of Tata  Tulum will be refunded the nights not occupied by the client because of the event and where to get it refunded reservations100% payment. For other types of events that prevent the client could Tata  Tulum from their place of origin, the refund will apply as a credit for a future booking.
– There are no refunds for cancellations or changes in flights.
– Reservations made for one night are not refundable.


OTHERS OBSERVATIONS– Our reception works from 7am to 11pm and our receptionists speak English and Spanish.
– We encourage our guests to hire a suitable travel insurance that protects in case of cancellations due to illness, canceled flights or emergencies.
– In the unfortunate event that a traveler ill during their stay, or they need to cut your holiday, hospital, medical, accommodation and transportation costs are the responsibility of the traveler.
– Pets are not allowed. .
– Guests at TATA TULUM released from any liability in cases of suffer damages during an accident on their stay on the property.
– TATA TULUM not responsible for providing special facilities or services to people with special needs.
– TATA TULUM is not responsible by lost objects within the facility or in the rooms. For safety, the hotel provides each room a safe to store your belongings. Similarly, we have a safe in the main reception area, which is available to all our guests.
Atte.  TATA TULUM  
Terms and Conditions


OTHERS OBSERVATIONS
Terminus & conditions:
Check-in time 3 p.m. Check-out time 11 a.m. Rates subject to change. Parking Available. Pets not Allowed - No Adult Roll away - $50.00 USD per night
– Our reception works from 7am to 11pm and our receptionists speak English and Spanish.
– We encourage our guests to hire a suitable travel insurance that protects in case of cancellations due to illness, canceled flights or emergencies.
– In the unfortunate event that a traveler ill during their stay, or they need to cut your holiday, hospital, medical, accommodation and transportation costs are the responsibility of the traveler.
– Pets are not allowed. .
– Guests at TATA TULUM released from any liability in cases of suffer damages during an accident on their stay on the property.
– TATA TULUM not responsible for providing special facilities or services to people with special needs.
– TATA TULUM is not responsible by lost objects within the facility or in the cabanas. For safety, the hotel provides each room a safe to store your belongings. Similarly, we have a safe in the main reception area, which is available to all our guests.
Atte.  TATA TULUM