The Convo: Porto Hotel & Apartments (previously Métier Boutique Hotel) is located close to the heart of Porto,
surrounded by all the main attractions this beautiful city has to offer but
just far enough to give you a local and authentic experience. The Hotel rooms are equipped to ensure your stay in Porto is enjoyable & relaxing. The Apartments are perfect for a longer stay in Porto and are fully furnished with modern interiors including a fully equipped kitchen, living room, TV and bathrooms.
Just a short walk to the Porto city centre and city market Balhoa, the hotel's unique style and design pays homage to the traditional Portuguese professions, many of which have been lost to the march of modernity. The Hotel showcases these traditional professions and brings them to life in the decor and style of each unique floor and room decor. From the traditional sound of the varina, to the historic style of Portuguese sidewalks designed by the calceteiros or the art of dressmaking, these professions are honoured throughout the Hotel in the textures, colours, imagery and decoration of the property.
Property Name: The Convo: Porto Hotel & Apartments
Street Address: Região Norte PT, R. de Latino Coelho 244
City : Porto - Porto
Postal Code : 4000-314
Contact Name: The Convo Porto Hotel & Apartments
Phone: +351 229 766 413
- Baggage storage
- Air conditioning
- Airport shuttle
- Breakfast Buffet
- Coffee Shop
- Non-smoking rooms
- Shuttle service
This property has the following check-in and check-out times and policies:
Property and Cancelation Policies :
Terms and Conditions
Thank you for choosing The Metier Boutique Hotel by The Convo. Our entire staff is delighted to be of service to you and we truly hope your visit to be memorable. It is important for us to inform you about the below fundamental rules and regulations set by the Hotel.
Prices and Taxes
All rooms are subject to VAT, inclusive in all room rates and services charged.
All rooms are subject to the Government Accommodation Tax, collected by the City of Porto. This tax is excluded from the room rate.
Payment Terms for Booking
The credit card provided at the time of reservation shall be charged for the full amount of your stay, (3) days prior to your arrival. If you cancel after this time, you will not receive a refund.
In the event the credit card is not able to be charged for the full amount of your stay at this time, your reservation will be cancelled, and a cancellation notice will be sent to the email address you have provided on reservation.
If the provided email address is not valid, the Hotel accepts no responsibility if a room is not available on your arrival.
The maximum occupancy rules are listed on the website for the room type that is being booked.
A valid photo identification is required upon check-in. A guest cannot be registered unless a copy of the passport, copy of National Identification card or a copy of the official identification is provided to the Hotel.
Check-in time is from 3:00 PM till 00:00.
Availability of the room, and access code to the property and/or the room cannot be guaranteed by the Hotel before the Check-in time specified herein. The hotel reception only operates until midnight daily. You cannot arrive to check into the hotel after this time.
Without a valid credit card, your reservation is only guaranteed until 6pm on the date of your arrival unless prior arrangements have been made with the hotel directly.
Check-out time is at 12:00 PM.
The possibility of a late Check-out cannot be guaranteed. In the event the late Check-out request is made at the time of reservation, the Hotel will employ its best efforts to confirm the request. Requests for late Check-out made on the day of departure may not be confirmed.
Late check-outs are subject to a fee of up to 50% of the full room rate.
Extending the stay at the Hotel is not guaranteed as it is subject to availability.
General Rules and Regulations -
Smoking in the Hotel premises is not allowed. Guests who smoke in the room will be charged with additional cleaning fee at Check-out. This charge is equivalent to the guest’s final night’s stay charge.
The Housekeeping room service will be provided daily from 10am to 6pm. Please phone reception of if you wish to request any additional amenities.
The Hotel may host private events such as weddings and conferences. In that case, the Hotel shall employ its best efforts to reduce any inconveniences for the guests. Refunds shall not be issued in any way possible and for any reason whatsoever, except as otherwise decided by the management.
Guests shall be held responsible for any breach of the rules and damage to the Hotel units and premises.
Use of Personal information
The Hotel is committed to the protection of the guest’s private and personal information. Guests can reach us at the email email@example.com. The Hotel will process your data to manage the stay at the Hotel and to improve your experience as our customer, while Convo Hotels will process your data to provide lodging and ancillary services.
Likewise, we will need to process your data to comply with the legal obligations we are subject to (including fraud prevention). In case you grant your consent, we will also process your data to send you commercial communications of the Convo Hotels, adjusted to your profile. The Hotel may communicate your data to third parties such as, for example banks or other financial institutions to process the payments or to law enforcement agencies for compliance with the obligations imposed on us by the law.
In case you sign up for the Convo loyalty program, The Convo Group will process your personal data to provide you with the respective loyalty services. In this sense, we will process any points generated and we may send you information regarding your points and the program benefits, adjusted to your profile. Likewise, we may communicate your data to other Convo Hotels group companies to fulfil the aforementioned purposes and, in case you request to benefit from the services offered by the Convo loyalty program partners, we will communicate your data to such partners for the attention of your request. You may exercise your rights of access, rectification, erasure, objection and / or restriction of the processing and the portability of your data by writing to the Hotel to the email stated above, proving your identity and indicating in both cases (a) "Data protection" as the subject and (b) whether your request is addressed to the Hotel or Convo Hotels as a group. Furthermore, you may contact the competent national Supervisory Authority at any time. For more information, please consult the hotel team.
Limitation of Liability
While the Hotel agrees to take all necessary steps to ensure the security of the guests, the Hotel shall not be held responsible nor liable for:
(i) any loss or damage of the guest’s private or personal property of any kind,
(ii) any theft occurring within the premises of the hotels,
(iii) physical damage arising out of any accident occurring within the premises arising out of the guest’s negligence and lack of reasonable care.
In all cases, the Hotels’ liability shall be limited at all times to the amount payable by the Second Party to the First Party. In any case, the liability of the First Party shall not be extended beyond the amounts paid under this Agreement.
The failure or delay of the Hotel to perform any of its obligations underlined in these Terms and Conditions, solely by reason of acts of God, acts of civil or military authority, civil disturbance, war, strikes or other labour disputes or disturbances, fire, transportation contingencies, shortage of facilities, fuel, energy, labour or materials, or laws, regulations, acts or orders of any governmental agency or official, epidemic and pandemic, and other catastrophes, or any other circumstance beyond its reasonable control (“Force Majeure”) will be deemed not to be a breach of its obligations, nor a breach of the Terms and Conditions, so long as Convo Hotel has not contributed to such Force Majeure, has used reasonable efforts to avoid such Force Majeure or to ameliorate its effects, and continues to take all actions within its power to comply as fully as possible with the Terms and Conditions. In the event of any such Force Majeure, performance of the obligations will be deferred until the Force Majeure ceases.