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Property Information

Phoenix Inn Resort stands out amongst many Adirondack hotels for its luxurious amenities and its proximity to all the local attractions & entertainment nearby. Perfectly situated in North Creek within The Gore Mountain Lake George region, The Phoenix has countless outdoor adventures and activities just steps away for both the Winter and the Spring, Summer, or Fall If you need help in planning your stay start by checking out some great day excursions.

Property Name: Phoenix Inn Resort

Street Address: 307 Main Street

City : North Creek - New York

Postal Code : 12853

Contact Name: Guest Services

Phone: 6174873664


  • Baggage storage
  • Elevator
  • Fitness center
  • Gift shop
  • Meeting rooms
  • Printer
  • Room service
  • Swimming pool
  • Air conditioning
  • All-inclusive meals
  • Bar
  • Beach chairs / loungers
  • Beach Umbrellas
  • Chocolate / Cookies
  • Coffee Shop
  • Contactless check-in / check-out
  • Express check-in / check-out
  • Fireplace
  • Fireplace, outdoor
  • First aid kits
  • Fishing
  • Garden
  • Guest parking
  • Heating
  • Hiking
  • Internet
  • Invoices
  • Massage
  • Non-smoking rooms
  • Pool / Beach towels
  • Restaurant
  • Sauna
  • Skiing
  • Smoke alarms
  • Smoke-free property
  • Spa
  • Tennis court
  • Terrace
  • Tour Assistance

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Cancellation Policy
Life happens. We get that.
Reservations are fully refundable 7 days prior to check-in.
Deposits of the reservations canceled within 7 days will be credited towards a future staying.
To cancel a reservation, please call us at 518-251-0104. Or email us at 
Cancellations received after 3pm the day prior to check-in will not be refunded or credited, and will be charged in full.
Terms and Conditions

No Smoking Policy
Phoenix Inn Resort  is a non-smoking property. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a $100 room cleaning fee.

Standard Booking Price

The Standard Booking price includes the following:

  • Utilities (water, gas and electricity)
  • Internet and Cable TV usage
  • Towels, bed linen and hairdryer
  • Cleaning before and after your stay (daily cleaning is available upon request)
  • All amenities and facilities as mentioned on our website pages and in our correspondence
Check-in and Check-out
You can check-in any time from 3PM to 12PM.
You can check-out any time up until 11AM. 

Extend Your Staying
After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive.

Pet Policy
We are pet friendly! A maximum of two pets are allowed per room. We don’t  accept any pets over 35 LB.  $45/pet service fee will be applied to each night.  Just make sure your furry friends do their business in the designated area and stay on a leash when outside the room. No rogue poppers and, sorry … no pets in the lobby or pool areas. Pets cannot be left unattended in rooms at any time. 

Room Policy
We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value.
Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property.
We are not responsible for the packages or their contents or the storage of them. 

Guest Safety Policy 
As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement.
This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from.Safety cameras are used throughout the premises, and anyone on our property may be recorded.
The hotel assumes no responsibility for any personal bodily injury incurred while using the gym/fitness center facilities, where available. If you use the gym/fitness center facilities, you do so at your own risk.
Our front door closes at 9pm everyday, please use our back entrance with your keycard after 9pm. 

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