Reservation Policy
The hotel has the right to cancel your reservation if we do not receive the prepayment deposit or the pre-check-in portal is not completed. We will send you a cancellation confirmation via email immediately after canceling your booking. 

Non-Smoking and Damages Policy
Smoking is not allowed at any Blue Suede Hospitality Group hotel. By agreeing to these terms you agree to a $250 fine if any evidence of smoking is found in the suite or in any of the building areas such as window ledges, the lift, stairs or the entrance area near to the reception. Please note that we comply with the local health and safety guidelines and recommendations provided by the EEC on smoking in public places. Please Note: Immediate termination of the rental agreement is possible if: 

• More guests stay in the property than agreed
• Excessive noise is made in the evening hours or at night
• Sub-letting the property you have rented (or giving it to other people). The number of people residing in the suite should be the same as confirmed in the booking. Accommodation for additional guests may be requested
• We reserve the right to cancel any reservation, without refund, if an unconfirmed number of people stay overnight in the suite
• Blue Suede Hospitality Group hotel does allow pets in the suites. A $50 fee will be collected if pets will be accommodated in the suites
• All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 10pm and 8am. 
• Blue Suede Hospitality Group Is not responsible for lost or forgotten personal things at the apart-hotels premises.

Damages
During your stay, the suite and all equipment and furniture should be treated with care and kept in order. Immediate notification to staff will be expected of any damages or breakages in the suite.You (The Tenant) is financially responsible for any damage to the suite. This includes losses caused by you (The Tenant) or a third party negligent actions and behavior. A summary check will be made of the suite check-out time. However, a more detailed review of the condition of the suite and all equipment and facilities will be made soon after check-out and before another guest occupies the suite. The Tenant is responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email or fax immediately. Any costs will be deducted from the deposit immediately if this is still possible. Any costs will be claimed by return if they are greater than the deposit or where the deposit has already been returned. Please note, immediate notification after check-out of any damages to, breakages in or issues with the suite is expected.

Blue Suede Hospitality Group can then take any necessary action to resolve any issues and make sure all the equipment and facilities are working and provided as expected.
  
Damage deposit is fully refundable upon check-out and subject to damage inspection of the accommodation. The deposit must be paid upon check-in, by credit card, along with a balance and is fully refunded at the check-out if the suite is in good order and the company does not have any claims. The costs of damages or cleaning beyond what would be expected after responsible usage of the suite will be deducted from the deposit, and the refunded amount will be the remainder of the damage deposit.

Smoking Policy
Entire suites are fully non-smoking! 

Minimum Age Policy
All guests must be 21 years or older to confirm guest room accommodations at Blue Suede Hospitality Group hotel (exception: Exhibit A2) . A valid photo ID must be submitted vis the Guest portal.

Room Cleaning Policy
Room refreshes are made upon request and come with a fee that is based on your unit type. We do, however, bring you towels or linen during business hours (9am - 4pm), please call, email, or message us to request this. If outside of business hours your request is satisfied the next day.

Firearms Policy
Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms. Subject to the following restrictions, guests of Blue Suede Hospitality Group who are lawfully permitted to possess a firearm may bring such firearm onto hotel premises, provided that the presence of the firearm on hotel premises: is for storage purposes only; the firearm is and remains at all times unloaded; the firearm is and remains secured in a locked, hard-sided firearm container, provided by the guest, while transported to or from the guest room and while stored therein; and the firearm remains securely safeguarded at all times in a locked guest room or locked personal vehicle, except when transporting the firearm to or from a guest room.Guests who fail to abide by this policy may be asked to leave the hotel premises, without refund. The hotel premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm.The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.

Guest Safety Policy
As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the gym/fitness center facilities, where available. If you use the gym/fitness center facilities, you do so at your own risk.