The Packwood House is located in the center of the quaint
historic village of Skaneateles on the north shore of Skaneateles Lake, the
easternmost of the Finger Lakes.
The Packwood House (located a half block away from the
Sherwood Inn) is a contemporary lakeside retreat which offers 19 comfortable
guest suites, many of which provide picturesque views of the lake and the
village. Each guest suite has a kitchenette with a microwave, Keurig and
refrigerator. Several feature balconies
where guests may sit back and enjoy the view from a unique perspective. The hotel is a perfect combination of
contemporary design, modern convenience, and old-fashioned hospitality.
Indulge yourself in rich but never-stuffy comfort as you
vacation in our luxurious Skaneateles retreat. Awake pampered and replenished!
The Packwood House prides itself in catering to your needs and providing the
perfect "base camp" for your Skaneateles adventure.
Visit the centrally located, lakeside Packwood House to
experience all the luxury Skaneateles has to offer.
Property Name: Packwood House
Street Address: 14 West Genesee Street
City : Skaneateles - New York
Postal Code : 13152
Phone: (315) 217-8100
Email: frontdesk@thesherwoodinn.com
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
The Packwood House is not responsible for weatherconditions, personal emergencies, or schedule changes. If you mustchange, shorten, or cancel your reservation, do so within the timeframeindicated below for a full refund less any incurred change/cancellation fees (perroom).
Advance Deposits
A deposit equal to one night's stay (plus taxes)is required and charged at the time of booking.
For stays of four to seven nights, an additionalnight's deposit is required.
An advance deposit equal to 50% of the totalanticipated charges is required for reservations of eight or more nights.
Cancellation Policy
Standard Reservations: Reservations cancelled less than 10 days prior to arrival,result in a forfeiture of your advance deposit. You must cancel by3pm 48 hours prior to arrival or you are financially responsible for anyadditional reserved nights not covered by your advance deposit.
Group Reservations, Holidays and Special Events: Reservations cancelled less than 30 days prior toarrival, result in a forfeiture of your advance deposit. You must cancelby 3pm 10 days prior to arrival or you are financially responsible for anyadditional reserved nights not covered by your advance deposit.
Corporate Reservations: You must cancel by 3pm 24 hours prior to arrival or you arefinancially responsible for all room nights booked. Please note, toqualify as a corporate reservation, your company must have an existingagreement with the Sherwood Inn and Appetites.
Change/Cancellation Fee
Standard Reservations: We reserve the right to charge a $35change/cancellation fee if a reservation is shortened, rescheduled, room/propertymodification, or cancelled at any time.
Stays of four or more nights: We reserve the right to charge a$50 change/cancellation fee if a reservation is shortened, rescheduled, room/propertymodification, or cancelled at any time.
No Shows
A no show reservation will be subject to a releaseof room at 11am the morning following the date of arrival. You arefinancially responsible for the entire booked stay.
Terms and Conditions
Check-In: Check-in is3pm at the Sherwood Inn, located at 26 West Genesee Street,Skaneateles, NY 13152.
Due to the intimate nature of our properties, early check-in is not permitted.
Check-Out: Check-out is by 11am.
We have a small, dedicated staff that needs time to prepare rooms for arriving guests.If you require more time, a 12pm check-out can sometimes be arranged with priornotification for an additional fee of $35. Please submit your request thenight prior to departure.
If you would like to extend your stay for another night(s), please inform our staffand we will advise of availability. We thank you for your understanding.
Hotel Accessibility: Elevator access isavailable to guest rooms. Prior to and during your stay, please advise ifspecial accommodation or accessible parking is needed and our team will work withyou to ensure you have a wonderful visit.
Occupancy: All guest rooms accommodatesingle or double occupancy. Due to fire code and safety restrictions, notall rooms can accommodate extra people. There is a $25 nightly fee pereach additional guest 12 and older. All visitors and guestsoccupying a guest room must be registered with the front desk. We reservethe right to charge for unauthorized guests beyond the allowed occupancy limitper room. A limited number of rollaway beds and pack-and-plays areavailable upon request.
Pets: We are unable to accommodatepets. No exceptions. Undisclosed pets may result in an additional cleaningfee of $250 and/or being asked to leave the premises. Additionally, anydamage caused by your animal is your responsibility.
Minimum Night Stay: Our standard minimumnight stay on weekends is two nights from May through January 1st, requiringthe booking of two consecutive nights in the same room Friday andSaturday. Some holidays and special events may be subject to longerminimums.
Minimum Age: You must be at least 21 torent our property or occupy a guestroom without a parent.
Credit Card Authorization and Payment: Avalid credit card is required to make a reservation. We accept all majorcredit cards.
If using a debit card, please note that your bank will hold your funds at the timeof authorization; for this reason, debit cards are typically discouraged forall hotel reservations.
Your credit card and a valid ID must be presented at check-in, at which time theremaining balance of your stay will be charged.
For alternate forms of payment or third-party payment, please inquire.
Group Reservations: To ensure the comfortand enjoyment of all guests, we have special policies regarding groupreservations. Any booking exceeding three rooms must be booked through ourgroup reservationist.
Before booking online, please contact us regarding your group’s stay so that wecan mutually determine if our hotel is a good fit. All group rentals of 4or more rooms will be reviewed by management prior to official confirmation.Therefore, reservation requests submitted online for 4 or more rooms, orindividual online reservation requests that constitute a group reservation of 4or more rooms are considered unconfirmed until notified by a manager via email.
Parking: Free off-street parking istypically available for each guest room. Additional free parking is availableon nearby streets. Trailers and boats are not permitted in our lot. Please respect the neighboring businesses and do not park in their lots; youmay be towed. We are not responsible for damage to vehicles, or damage or lossof property left in parked vehicles, regardless of location.
Desk Hours and Service: Staff is available at the Sherwood Inn around the clockfor most guest service needs.
Quiet Hours: Please show respect forother guests and keep noise to a minimum between the hours of10pm and9am. Guests who disturb other guests may be asked to leave and will notbe provided a refund. Damage to Property: Guests are responsible for anydamage or loss they cause to the property. Guests may be charged cleaning feesfor damaged, destroyed or excessively soiled towels, linens and/or other softgoods.
No Smoking, No Candles, No Incense, Etc.: The Sherwood Inn Properties are strictly non-smoking. Smoking is only allowedin designated areas outside of the property. Smoking is not allowed in thebuilding, in guest rooms, in public outdoor areas or on private outdoorbalconies and porches. Evidence of smoking, including the smell of smoke, inthe room areas will result in a minimum $250charge plus the cost of any damagedproperty.
The burning of any sort of object including candles or incense, and the use of stronglyscented items is prohibited.
All the above are subject to cleaning and damage fees.
We thank you for reading our policies. We hope youwill love every minute of your stay at the Sherwood Inns & Appetitesproperties. Please know how much we appreciate having you as our guest. Wewelcome and sincerely appreciate the opportunity to address any concerns orcorrect problems immediately — we want your stay to be great! If there'sanything we can do to improve your stay, we hope you will let us know.
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