~~Written by the Shirk twins~~
The best time to make memories is right now! Let’s just say that we are more fun than your other lodging option. From the complimentary drink provided at the bar upon check-in, to our custom activity guides, our aim is to welcome every Dallas visitor with a unique experience that they will never forget.
SOVA was created after the design team visited just under 50 countries and compiled the best and most unique features from around the world. Book with us, and sit back as we help you craft stories that you will want to tell your friends years from now
SOVA Activity Calendar - We plan daily, local group activities so you don’t have to! Join fellow travelers for a weekend pub crawl, morning jog, or cafe tour where your attendance is wholly voluntary. Looking for some solitude in your sojourning? We also provide a bespoke city guide written by locals, describing our favorite nook bars and TexMex restaurants. For an entirely customized activity schedule just stop by the SOVA bar and chat up one of our travel guides.
SOVA Location - We love walkability. So, setting walkability as a goal, we spent over 6 months touring every available location in Dallas to try and find the best location so you can sleep where you want to spend your time. We are walking distance to Deep Ellum, Downtown, and Farmers Market. This gives you walking access to dozens of bars and restaurants, to urban features like AT&T Discovery Plaza, Majestic Theater, and Klyde Warren Park, and to the local greenery and freshness in Farmers Market.
Mattresses - After you are done exploring the city, come back to one of our luxury grade mattresses, included in every room. If you don’t book this place up, we will sleep in a spare room ourselves because SOVA Beds >>> our personal mattress. Without giving away our secrets - the SOVA mattresses are uniquely designed to match the level of comfort found at luxury resorts.
Wifi - Buckle up your seatbelt when logging into the SOVA Wifi. Several guests have already been arrested for speeding when surfing the web on our waves. Our Wifi is fast and free and we hope you finish your Netflix series on it. The SOVA team knows that sometimes you just want to spend the evening under a cozy blanket watching your favorite show. Ask our front desk about the special blanket package 😊.
Showers - Shoutout to individuals over 6ft tall... Tired of hitting your head on outdated 19th century showers? Our monsoon showers are 7ft high and were designed to feel like the heavens opened up on a warm afternoon.
Bespoke in-room furniture - Some call it “custom,” but we prefer the term “bespoke.” Mostly because it sounds more fancy. But yes, we have bespoke furniture. It is special, just like you 🤗.
Toilets - There might be more technology in our toilets than my Jetta. In 1992, Japan graced the world with the most advanced robotic toilets humanity had ever seen. We have selected a model that includes drying, heated seats, night lights, and adjustable water temperature. Enjoy getting spoiled with a new level of hygiene and cleanliness. Once you use an electronic bidet, your life will never be the same.
To wrap up, we are very excited to host you and we absolutely adore giving travel recommendations. Ask us anything! Make friends with your fellow travelers! Travel friends are the best kind and will appear in many of your stories years from now. We hope you have a super fun time here with us!
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Property and Cancellation Policies :
The Full Deposit Payment is automatically paid 2 days before arrival with the deposit being forfeited if not canceled 2 days before arrival.
Terms and Conditions
It's important to SOVA East Downtown Dallas that each traveler is given appropriate information to make their stay as comfortable as possible. Here you can find details of our hotel policies. For additional details, please contact the hotel and speak to one of our helpful Team Members
HOW TO CONTACT US
If you have any questions or comments about these Terms & Conditions, the Site, an order from the Site, or our privacy practices, please contact us by:
Calling us: 469.629.6871
Or by e-mail: firstname.lastname@example.org
The liability for the bill is not waived and the guest agrees to be held personally accountable in the event that the indicated person, company or association fails to pay for any part or full amount of SOVA East Downtown Dallas Hotel charges.
All room nights are subject to a 7% city hotel occupancy tax, a 6% state occupancy tax and a 2% Tourism P.I.D. TAX
SOVA East Downtown Dallas reserves the right to charge an early departure fee in the event that the guest leaves earlier than the original departure date.
Guests with non-cancellable reservations will be liable for the full duration of their original booking.
Only registered guests with valid identification will be issued additional key cards or be allowed access into the hotel room by Hotel management, in case keycards are misplaced or lost.
Guests should ensure that their hotel room door is properly secure at all times. SOVA East Downtown Dallas or SOVA Hospitality LLC cannot be held responsible for any personal items and valuables left in guest rooms.
Registered guests will be held responsible for any missing or damaged items in their hotel room or any internal/external areas of Hotel. This liability extends to both registered guests and their visitors.
Guests found in the act of or with evidence of smoking while on Hotel / premises will incur a USD 250 fine per occurrence. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a $250 room cleaning fee.
Sauna Policy you agree and acknowledge that when entering and using the unsupervised sauna, I do so at my own risk and that SOVA East Downtown Dallas or SOVA Hospitality LLC shall not be liable for any such personal injury, death or property loss and/or damage.
Unless indicated otherwise above, I agree to be sent SOVA East Downtown Dallas Hotels email newsletter and other exclusive discount offers.
By using the Site, you consent to all actions taken by us with respect to your information
You agree to defend, indemnify, and hold SOVA East Downtown Dallas harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from: (a) your use of and access of the sovahotels.com or sovahospitality.com website; (b) your stay at SOVA East Downtown Dallas
SOVA East Downtown's failure to enforce strict performance of any provision of these Terms & Conditions will not constitute a waiver of SOVA East Downtown's right to subsequently enforce such a provision or any other provision of this Agreement, nor will any delay or omission on the part of SOVA East Downtown Dallas to exercise or take advantage of any right or remedy that SOVA East Downtown Dallas has or may have hereunder, operate as a waiver of any right or remedy.
In the event that any of the provisions of this Agreement shall be held by a court or other tribunal of competent jurisdiction to be invalid or unenforceable, the remaining portion hereof shall remain in full force and effect and such a provision shall be enforced to the maximum extent possible so as to effect the intent of the parties and shall be reformed to the extent necessary to make such provisions valid and enforceable.
We love hosting groups! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (Queen or King) and four people max for rooms with multiple beds.
Reservations are fully refundable 48 hours prior to check-in. Reservations cancelled 24 to 48 hours prior to check-in will be credited towards a future stay of equal or lesser value. To cancel a reservation, please call us at 1-469-629-6871. Cancellations received after 3pm the day prior to check-in will not be refunded or credited, and will be charged in full.
We go by the rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. From 11:00 p.m. to 7:00 a.m. the rooms go into quiet time.
MINIMUM AGE POLICY
All guests must be 18 years or older to confirm guestroom accommodations at SOVA East Downtown Dallas. A valid photo ID must be presented at the time of check in for age verification.
SOVA East Downtown Dallas is compliant with the Americans With Disabilities Act (ADA). We offer accessible rooms within the hotel. Please ensure requests reach us by placing it in the comments section of the online reservation form, or by calling us directly at 1-1111-1111 after the reservation has been made.
ROOM CLEANING POLICY
Room refreshes will not be offered during stays. Should you need fresh towels or linen, please call the front desk
GUEST SAFETY POLICY
As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the sauna or other facilities, where available. If you use the sauna or other facilities, you do so at your own risk.
Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms. Subject to the following restrictions, guests of SOVA East Downtown Dallas who are lawfully permitted to possess a firearm may bring such firearm onto hotel premises, provided that the presence of the firearm on hotel premises: is for storage purposes only; the firearm is and remains at all times unloaded; the firearm is and remains secured in a locked, hard-sided firearm container, provided by the guest, while transported to or from the guest room and while stored therein; and the firearm remains securely safeguarded at all times in a locked guest room or locked personal vehicle, except when transporting the firearm to or from a guest room. Guests who fail to abide by this policy may be asked to leave the hotel premises, without refund. The hotel premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm. The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.