The campsite in Losheim am See is idyllically embedded between the reservoir, the forests of the high forest and the low mountain range of Hunsrück. Our glamping camp with comfort tents and lodges and our spacious tiny houses are part of it and the perfect starting point for an unforgettable active and family holiday. A beautiful bathing lake awaits you, SUPs for hire, campfire and outdoor kitchen, beach volleyball, games and football field, eventful hiking trails and lots of great people.
Cancellations are possible at any time. Fees for payment
processing costs 2.5% of the invoiced amount and a processing
fee of 15 euros per order will be deducted.
The following cancellation deadlines apply:
- For cancellations until 14 days before the desired rental period,
100% of the amount invoiced will be refunded (minus the fees
for payment processing and processing) if this has already
been received on our account.
- If a cancellation is made within 7 to 13 days
before the booked rental period: a cancellation fee of 50% of
the respective rental fee (minus the fees for payment
processing and service).
- If a cancellation is made less than 6 days before the start date
of your rental, we charge a cancellation fee of 100% of the
respective rental fee.
The difference between the rent and the cancellation fee will be
refunded together with the deposit within 14 days after
cancellation.
We recommend that you take a travel cancellation insurance
when booking.
General Terms and Conditions (GTC) of hejmo
GmbH for guests (B2C)
We reserve the right to withdraw from this contract free of
charge up to 28 days before the start of the rental period, insofar
as the number of bookings for our accommodations falls below. In
this case, already done Payments will be fully refunded by us
within 14 days of withdrawal.
We accept no responsibility or refund under the following
circumstances:
- If the customer is responsible for the incorrect provision of the
services.
- If the faulty services come from third parties or occur in an
unpredictable manner.
- When the services cannot be provided due to conditions beyond
the company's control. These are unusual and unpredictable
conditions that can lead to unexpected consequences such as
natural disasters, etc.
- If the erroneous provision of the services is caused by events in
our camps, although all due diligence requirements have been
met, but these could neither be predicted nor prevented.
- In the event of accidents and other events outside of the
activities offered
General Terms and Conditions (GTC) of hejmo
GmbH for guests (B2C)