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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
For paying by transfer, please make a transfer in Euros to this account: 

Sal e Sol Properties Unipessoal Lda. 
IBAN      PT50 0033 0000 4562 4713 2940 5
SWIFT   BCOMPTPL

Property Information

MONTE DA PALMEIRA is a private estate of an authentic Algarve farmhouse set between mountains and sea renting exclusively to groups of guests.
A rural hideaway situated above rolling hills, encapsulated by lush gardens and wild nature.
Four bedrooms of quiet luxury and timeless style sleeping up to nine guests. 
Guests enjoy tranquility throughout with concierge service, housekeeping service à la carte and bookable extra services such as a private chef hire, massages or other experiences.


Property Name: MONTE DA PALMEIRA

Street Address: Business address: Sal e Sol Properties Unipessoal Lda

Apt, suite, floor etc. : Rua Dom Joao V2

City : Lisbon

Postal Code : 1250-026

Phone: +491723050907

Email: holiday@monte-da-palmeira.com

Amenities
  • Baggage storage
  • Concierge
  • Laundry service
  • Room service
  • Swimming pool
  • Welcome drink
  • Bicycle rental
  • Bottled water
  • Contactless check-in / check-out
  • Cooking class
  • Cycling
  • Daily Housekeeping
  • Designated smoking area
  • Diving
  • Dry Cleaning
  • Family rooms
  • Fire extinguishers
  • Fireplace
  • First aid kits
  • Fishing
  • Garden
  • Grocery deliveries
  • Guest parking
  • Heating
  • Hiking
  • Honeymoon / bridal suite
  • Horseback riding
  • Internet
  • Invoices
  • Ironing Service
  • Library
  • Massage
  • Movie nights
  • Non-smoking rooms
  • Outdoor furniture
  • Personal trainer
  • Pool / Beach towels
  • Private check-in / check-out
  • Refillable water stations
  • Self-service laundry
  • Terrace
  • Themed dinners
  • Towels changed upon request
  • Walking Tours
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 10:00 AM

Late Check-out Hour: 11:00 AM

Late Check-out Fees: 0%

Late check-out (after 10:00 AM and before 11:00 AM) may result in a fee.

Property and Cancelation Policies :


CANCELLATION POLICY 
  • Before the final payment date is due, you must inform us by e-mail whether you want to rebook or cancel.
  • Re-bookings or cancellations need to be communicated 4 months prior to check-in.
  • If the final payment date is exceeded, the outstanding rental amount is due.
  • If you choose to rebook your stay, the amount paid will be retained as a credit for your new stay rebookings can be made up to 18 months after the original booking date.
  • If the rental price for the new period is higher, we will have to invoice you for the remaining costs
  • If you wish to cancel your booking, we retain the 50% downpayment and if the final payment date is exceeded, the remainder must be payed.
  • Only in the case of local authorities ordering the closing of our accommodation will we reserve the right for a rebooking being issued from our side with a maximum future date of eighteen (18) months then the original booking. Only in this case and for this reason would we ask to rebook your reservation.

COVID-19

We closely monitor all developments on a daily basis. You can be rest assured that we are adjusting our approach to the ever-changing circumstances due to Coronavirus pandemic where possible to accommodate you to our best ability and within the parameters of what is achievable for us as a business.  At the moment many governments advise against travel abroad for the next coming months. These are mostly recommendations and are therefore not binding.It remains your responsibility to decide whether or not to proceed with a stay abroad.We do encourage you to check with your Ministry of Foreign Affairs and keep up-to-date with travel restrictions and the necessity to quarantine.Only in the case of local authorities ordering the closing of our accommodation will we reserve the right for a rebooking being issued from our side with a maximum future date of eighteen (18) months then the original booking. Only in this case and for this reason would we ask rebook your reservation.


Terms and Conditions



BOOKING POLICY


Any offer corresponds to our current availability, changes to our availability may occur
A booking requires final written confirmation from host and guest
Prices are inclusive of VAT (6%), a guided check-in and check-out subject to availability, Housekeeping Services applicable for the duration of the stay and the final clean
At time of booking we ask for a non-refundable deposit of 50% of the total amount and ask for the outstanding amount eight (8) weeks before your arrival
If your stay at the time of booking is less than eight (8) weeks away, we ask for the full amount to be payed
A damage deposit of 20% of the rental amount is issued before check-in, stays of more than 14 days are subject to a deposit of 7% of the rental amount, with no outstanding costs or damage fees due damage deposits are released or re-issued in full within five (5) working days of your departure
Prices are based on full occupancy and due to high demand we cannot take into account a lower number of guests
Minimum Stay of seven (7) nights required during High Season, Mid Season & Holidays
SHORT STAY requires a 5 night minimum 2x Housekeeping inclusive, only available in Low Season
Check-In from 4PM, Check-Out at 11AM (late check-out is subject to availability)

All guests must abide by our HOUSE RULES, please read an excerption of our HOUSE RULES below. Please refer to our complete HOUSE RULES here


HOUSE RULES

MAXIMUM GUEST CAPACITY
The house has four (4) bedrooms accommodating a maximum of 9 guests.
We do not accept or have capacity for additional beds, besides baby cots.
Please notify us in advance of your stay for any baby cots and sleeping arrangements that we can assist with.


CHILDREN
Because there are spaces around the house which could be dangerous for young children, we ask parents to be aware, cautious and attending their young children at all times. We provide a baby cot, high chair and a child bed upon request. Please inform us of your children’s ages and sleeping arrangements when booking.


GUESTS WITH MOBILITY ISSUES
We would also advise that the house is only partially suitable for guests with mobility issues. Please contact us prior to your booking.


PETS
In general we do not allow pets in the house.

EVENTS
If you wish to host an event at the house or to undertake a photo shoot, please get in touch so that we can discuss arrangements and agree specific terms & conditions.
The house is not suitable for stag or hen parties or weddings but rather selective receptions and outdoor events.

IMAGERY & SOCIAL MEDIA
We assume you will agree with your guests what images or other recording of your stay at the house may be taken and shared on social media or otherwise. Our staff have been asked to adhere to the strictest confidentiality standards.


CHANGE OF LINEN & TOWELS
The rental of the house includes a change of bath towels on day four (4) if staying for 7 nights, and on day three (3) if staying for five (5) nights. One beach towel per person for 7 nights is also included. The bed linen will be fresh on arrival. If you are staying for more than seven (7) nights, the bed linen will be changed on day seven (7).


COMPLAINTS
Should you have any complaints about your experience at Monte da Palmeira or about this Site, please email holiday@monte-da-palmeira.com. You will also find a formal complaints book ”Livro de reclamações” at the house in which you can log your complaint in writing. We will endeavor to respond and resolve any issues as quickly as possible. Monte da Palmeira is promoted and rented by Sal e Sol Properties Unipessoal Lda, as a business activity.


DISPUTES
In the event of any dispute between you and us concerning these Terms, the laws of Portugal will apply. If you wish to take court proceedings against us, to the extent that applicable law in your country of residence requires mandatory application of another law and/or jurisdiction and/or language requirement, which cannot lawfully be excluded under these Terms in which case such law and/or jurisdiction and/or language shall apply, as far as it is legally required.


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