Property Name: Falls River Eco Luxury
Street Address: 381 Montana Road
City : Red Hills - Tasmania
Postal Code : 7304
Contact Name: Falls River Eco Luxury
Phone: 0419622552
Email: info@fallsriver.com.au
Amenities
- Air conditioning
- BBQ facilities
- Breakfast, Continental
- Contactless check-in / check-out
- Couples only
- Fireplace
- Fireplace, outdoor
- Fishing
- Garden
- Guest accommodations disinfected between stays
- Guest parking
- Guests can opt out of daily room cleaning
- Hand sanitizer provided
- Heating
- Honeymoon / bridal suite
- Hot Tub
- Internet
- Linens, towels, laundry washed per local authority guidelines
- No Children Allowed
- Non-smoking rooms
- Picnic area
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 10:00 AM
Property and Cancelation Policies :
- At booking we require your payment, which is accepted by card only, and subject to the terms of our booking policy. The payment process is completed at the time of booking.
- On receipt of your payment, confirmation will be forwarded to you, stating Arrival/Departure times and access information.
- We will charge your credit card on the day of booking. The hotel has the right to cancel your reservation if we do not receive the payment. We will send you a cancellation confirmation via email immediately after cancelling your booking.
- Full Payment will be taken upon booking.
- Check in 2.00pm. Check out 10.00am
- No children. Adults retreat only.
- Parking available onsite. Not covered parking
- No parties
- Only booked guests allowed at the property. No visitors.
2: The nights we are able to re-book, will be available to be refunded to you.
3: If we are able to re-book all the existing nights you had booked, then wewill be able to refund or re-book your entire stay. If we can only partiallyre-book your original nights booked, we can then refund the amount we receivedfor those booked nights Unfortunately, if we are not able to re-book any of your bookednights to another party, then all monies paid will be forfeited. Please beassured we will do all we can to re-book those nights for you though!
COVIDRELATED CANCELLATIONS:
A Covid related Cancellation received within 30 days from arrival, is managedas follows:If WE need to cancelyour reservation due to Government directions announcing a local area Lockdown,for the time that you have booked, then we will be happy to refund your moniespaid.IfYOU need to cancel your reservation due to:
1: An official Government enforced COVID Border Closure, preventing you frombeing able to enter TASMANIA
2: Or you are a TAS resident who has been exposed to Covid 19 as a closecontact and have been instructed to isolate,
Pleaserefer to the cancelation procedure above as to the process we'll take to manageyour cancellation. With the uncertainty of travel now, and the suddenhalt it can make to plans, (especially inter-state travel) WE STRONGLYRECOMMEND THAT YOU TAKE OUT TRAVEL INSURANCE to provide protection against lossdue to sudden airline cancellation, personal illness, hospitalization, injuryetc. Travel Insurance will cover you for many of theuncertainties that prevent you from travelling at the time you have booked. We cannot refund your monies paid if you fallsick, or your plane gets cancelled etc, and you need to cancel less than 30days from arrival. You will need to call on your Travel Insurance forcompensation if anything like this occurs. Important note re COVID-19.
Borderclosures due to Covid 19 clusters/ hotspots may not be covered by travelinsurance. This is just a risk of traveling interstate now. You are welcome to cancel this booking immediatelyif you do not wish to take this risk, but once your booking sits within the 30day window prior to arrival, we can't offer an instant refund if there is aCovid occurrence that prevents you from being able to check-in on your bookeddates. As mentioned, we of course will try andre-book your existing dates, but in our experience, Covid hot spots are causingborders to shut down with very little lead time, preventing our Guests fromattending a booking that is only a couple of days away. It is very difficult tore-book nights with a short lead time unfortunately.
Terms and Conditions
- Full Payment will be taken upon booking.
- Check in 2.00pm. Check out 10.00am
- No children. Adults retreat only.
- Parking available onsite. Not covered parking
- No parties
- Only booked guests allowed at the property. No visitors.