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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Banking Transfer Information:
Joint Stock Commercial Bank for Foreign Trade of Vietnam).
Swift Code: 
Account Name: Bui Quang Huy
Account Number: 0451000268029

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Property Information

Ken Hotel is located on Hang Gai street, also known as silk street because it is famous for many shops selling silk products. The hotel is away just 150m from Hoan Kiem Lake. From here guests can walk around the Old Quarter and variety well-known attractions such as: Cathedral, Thang Long Water Puppet Theater, Ngoc Son Temple, Ta Beer Street Show, etc The hotel was build in 2014 with 28 cozy guestrooms. The amenities in the hotel room include Air conditioning, Minibar, Cable TV, hot water, kettle, towel, bathroom amenities, purified water, and free tea & coffee.
The hotel reception operates 24/7, Our team Connek will do our utmost to make your stay comfortable, relaxing and memorable. Book a room today or get in touch to learn more.

Property Name: Kén Hotel By Connek

Address 1: 98 Hàng Gai street, Hoàn Kiếm

City : Hà Nội - Ha Noi

Postal Code : 10000

Contact Name: Sophia Vu

Phone: +84969953443


  • Baggage storage
  • Concierge
  • Elevator
  • Foreign currency exchange
  • Laundry service
  • Lounge
  • Safe deposit boxes at front desk
  • Laundry
  • Airport Transfer
  • Restaurant
  • Tour Desk
  • Motorcycle rental
  • Money Exchange
  • 24/7 Reception
  • Concierge

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 12:00

Late Check-out Hour: 18:00

Late Check-out Fees: 50%

Late check-out (after 12:00 and before 18:00) may result in a fee.

Property and Cancellation Policies :
The cancellation will be free if it is notified 72 hours before check-in time. The deposit will be fullyrefunded. · 
Terms and Conditions

1.  Chính sách Nhận phòng và Trả phòng /Check in &Check out:
- Giờ nhận phòng/check-in time:14:00
- Giờ trả phòng/check-out time:12:00·       
- Trả phòng sau 12h00: Phụ thu 30% giá trị 1 đêmphòng/ Latecheck out after 12h00: surcharge 30% for one-night room rate.·       
- Trả phòng sau 15h00: Phụ thu 50% giá trị 1 đêmphòng/ Latecheck out after 15h00: surcharge 50% for one-night room rate.·       
- Trả phòng sau 18h00: Phụ thu 100% giá trị 1 đêmphòng/ Latecheck out after 18h00: surcharge 100% for one-night room rate.·       
- Nhận phòng sớm trước 14h00: Phụ thu 30% giá trị1 đêm phòng/ EarlyCheck-in before 14h00: surcharge 30% for one-night room rate.·       
- Nhận phòng sớm trước 10h00: Phụ thu 50% giá trị1 đêm phòng/ EarlyCheck-in before 10h00: surcharge 50% for one-night room rate.·       
- Nhận phòng sớm trước 06h00: Phụ thu 100% giá trị1 đêm phòng/ EarlyCheck-in before 06h00: surcharge 100% for one-night room rate.
Lưu ý:Nhận phòng sớm hay trả phòng muộn phụ thuộc vào tình trạng phòng thực tế.
Noted: Early check-inor late check-out is subject to room availability.
2.  Giáphòng trên bao gồm /Room rates inclusive:
- Miễnphí 2 chai nước uống mỗi ngày trong phòng/ Complimentary daily two (02) bottles of mineral water
- Truycập Internet miễn phí trong khách sạn/ Free Internet is available for all guests
- Bổ sung trà, café mỗi loại 2 set mỗi ngày khikhách có nhu cầu/ 2 Sets of tea and coffeecomplimentary as request
- Bổ sung đồ amenities nhà tắm theo tiêu chuẩn 1người/bộ khi khách có nhu cầu/ 1 Set/pax ofbathroom amenities as request
- Giáphòng trên chưa bao gồm 10% thuế GTGT/ The above room rates do not include 10% VAT
3.  Chínhsách phụ thu /Surchargepolicy: 
Phụ thu ngày lễ:
 10%-20% trên tổng giá phòng và dịch vụ/
Surcharge on Public holiday: VND 10-20% total price of room and services
Phụthu trẻ em/ Children Policy:
-  Trẻ em dưới 6tuổi: miễn phí tiền phòng và ănsáng, ngủ chung giường với bố mẹ (tối đa miễn phí 1 trẻ/phòng, trẻ thứ hai trởlên phụ thu VND 150,000/trẻ/đêm)/ Under6 years old: free of charge for accommodation and breakfast, sharing bed withparents. (maximum 01 child per room, the second child will be charged VND150,000/ child/night)
-  Trẻ em từ 06 đến dưới 12 tuổi: phụthu VND 150,000/trẻ/đêm/Childrenfrom 06 to under 12 years old: surcharge VND 150,000/pax/night, sharing bedwith parents.
-  Trẻ em trên 12 tuổi: phụthu bằng người lớn VND 200,000/trẻ/đêm/ 12years old and above: considering as adult, VND 200,000/ child/night.
-   Extra Bed: VND 300,000/giường/đêm/ Extra Bed: VND 300,000/bed/night
4.  Chínhsách thanh toán và xác nhận đặt phòng/ Paymentand reconfirmation booking policy:·       
Các đặt phòng sẽ cầnđặt cọc 30% giá trị đặt phòng, và thanh toán 70% còn lại khi check in.
All reservations willrequire a deposit of 30% total price of room and service, and full payment atthe check-in time.·       
Khách được hủy phòng miễn phí nếu thông báo trước khi check in 72 giờ (3 ngày). Tiền đặt cọc sẽ đượchoàn lại cho khách.
The cancellation will befree if it is notified 72 hours before check-in time. The deposit will be fullyrefunded. ·       
Phương thức thanh toán: tiền mặt, chuyển khoản, các loại thẻ ngân hàng, ví điện tử Momo, ví Zalopay.
Payment methods: cash, banktransfer, credit cards, e-wallets such as Momo and Zalopay.
Tài khoản nhận thanh toán chuyển khoản – Ngân hàngVIETCOMBANKBanking information:VIETCOMBANK
Account Number (Số tài khoản): 045.1000.2680.29
Account Name (Tên tài khoản):Bùi Quang Huy. 
Thankyou for choosing to stay at Connek Hotel!
Xin cảmơn Quý khách đã lựa chọn dịch vụ của Connek Hotel!

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