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Property Information

A Unique Beach Experience in

Southern California's Favorite Beach Town


Property Name: Broadlind Hotel

Address 1: 149 Linden Avenue

City : Long Beach - California

Postal Code : 90802

Contact Name: Reservations Team

Phone: 5623105848

Email: reservations@broadlindhotel.com

Amenities
  • Baggage storage
  • Air Conditioning
  • Flatscreen TV
  • Private Bathroom
  • Laundry Room
  • On-site Restaurants
  • Cable TV
  • Heater
  • Kitchen
  • Housekeeping
  • Eco-Friendly
  • Mezzanine Area with Balcony
  • Nightlife

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 12:00 PM

Late Check-out Fees: $ 25.00

Late check out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancellation Policies :
BROADLIND HOTEL POLICY​
At the Broadlind Hotel, we wish you the best in boutique aparthotel hospitality and a unique experience found in the heart of downtown Long Beach.  For your convenience, we have listed all the policies of Broadlind Hotel, so you know what to expect during your visit.  If you have any questions or concerns, feel free to contact us.  
 
RESERVATIONS:   
The Broadlind Hotel is a self check-in hotel and full payment is due at time of booking. You will receive a unique door code for the duration of your stay. For your safety and the safety of all our guests, please do not share you code. Late and early Check-in/Check-out times require prior approval, and fees may apply.   
Check-in time: 4:00 PM 
Checkout time:  11:00 AM. 
Quiet Hours: 9:00 PM to 8:00 AM (Strictly Enforced) ​

SAME-DAY RESERVATIONS CLOSE AT 8pm.   

Please let us know if you need a later check out and we will try to accommodate your needs.  

All reservations are prepaid prior to confirming reservation.  We accept all major credit cards including Visa, MasterCard, Discover and American Express.  Rooms that are not paid in full at time requested, access codes will be inactive until further notice and guests will not receive a refund for any payments made.   

Guests must fill out a credit card authorization form and send back a copy of ID (Driver's License or Passport) for incidentals, found on broadlindhotel.com website, to confirm reservation.  Form must be completely filled out and returned prior to check in to reservations@broadlindhotel.com.  ​

Resort Fees apply to all reservations.   The Broadlind Hotel is an ApartHotel accommodating guests short and long term.  Each suite is equipped with a full kitchen and private bath.  On-site washer/dryer units are also complimentary and available for guests in the mezzanine.  Housekeeping is provided only upon request and during business hours of 10am-3pm.  We will try our best to accommodate same-day requests.  Otherwise, requests will be fulfilled the next day.  ​

IMPORTANT TO CHECK YOUR EMAIL FOR ACCESS CODE INSTRUCTIONS TO HOTEL AND PARKING.  Guests are sent access codes and parking reservation information at time of booking.  Access codes and parking are not available the day of checkin. ​

ACCESS CODES AND ROOM # ARE SENT TO THE SAME EMAIL USED TO MAKE THE RESERVATION.  NO EXCEPTIONS.  If someone else booked room for guest, please check with that person for reservation access codes.  CODES ARE NOT AVAILABLE AT THE HOTEL.  Broadlind Hotel is a self-checkin hotel with a keyless entry.  The Broadlind Hotel is not responsible for guests not receiving their codes.  Refunds will not be provided.  


Group bookings are a required 3 or more room reservation. ​

The Broadlind Hotel is a 1928 building with lots of historical charm.  There are some fixtures we kept original and some things we are not able to change because of the historical landmark.   

Guest bookings are to a specific room, as every room is uniquely different.  From time to time, rooms may become unavailable for any given reason. Broadlind Hotel has the right to upgrade or downgrade rooms to any room type without guest's consent and will send guests new reservation room # and access code.  We will always try our best to accommodate guests to an equal or greater value (rooms rates are according to reservation booking date from the Hotel, not on day of checkin, last minute deal, or different special offers from third-party booking sites).  ​

Broadlind Hotel is an ApartHotel and Operation Hours are 10am-4pm.  Any special requests (extra blankets, bedding, towels, soaps, etc) made after operation hours will be addressed the next day during normal business hours.  Please check reservation for emergency and staff contact information.   

The Broadlind Hotel does not have elevators.   Stairs only to access rooms.  Note that the Broadlind Hotel is a registered historical building and is not wheelchair accessible.   

You must be at least 18 years of age to reserve a stay at the Broadlind Hotel.   

Broadlind Hotel reserve the right to refuse service to anyone.  ​

LONG-TERM STAYS:
Broadlind Hotel is an ApartHotel and welcome guests for long-term stays at our on-site (Broadlind Hotel) and off-site properties.  With the Long Beach Convention Center, Port of Long Beach, city contractors, traveling nurses, and business travelers, we are the perfect location with a full kitchenette and private bath in every room, local supermarket across the street, and plenty of great restaurants in the area.   Long-term stays are a minimum of 28-days.  For guests staying over 28-days, guests will receive a new reservation depending on availability. Email reservations@broadlindhotel.com for more information, rates, and availability.  

OPERATION HOURS: 
The Broadlind is an ApartHotel and operation hours are 9am to 3pm daily.  Requests made after hours will be brought into attention the next business day.  For a faster response, please text request to (562) 310-5848.​

ADDITIONAL AMENITIES REQUESTS:
Special requests (extra bedding, towels, soaps, housekeeping, etc) are made 24-hours prior to checkin, and during business hours.  We advise to make any special requests at the time of your booking to ensure your requests are submitted on time.  Any requests made after operation hours will be fulfilled the next business day.  

SPECIAL ROOM REQUESTS:
We want every celebration to be special.  For a fee, guest service offers special requests and gifts, prior to checkin, to guest rooms in celebration of their birthday, anniversary, thinking of you, etc.  24-hour advance notice required and fees may vary.  Special room requests are flowers, chocolates on bed,  gift baskets, stuffed animal, note card, champagne and wine, and custom requests (upon availability). Guest will be invoiced from the hotel for all special request items.  Contact reservations@broadlindhotel.com for more information. 

HOUSEKEEPING:
We are an eco-friendly hotel and will clean rooms as requested only.  Housekeeping hours are from 10am to 2pm daily.  For stays more than 3 days, rooms are cleaned on the third day and only upon request.  For weekly or monthly stays, rooms are cleaned once a week and only upon request. Requests made after housekeeping hours will be observed the following day. ​

All personal belongings left in room after scheduled checkout time will be held in storage for 7 days.  All unclaimed belongings will be sent to the local thrift store or rubbished.   

The Broadlind Hotel is not responsible for any lost or stolen items, items left unsupervised, or left behind after checkout.   

EARLY ARRIVALS AND LATE DEPARTURES: 
We ask that guests contact the hotel at least 24-hours prior to checkin and during business hours of 10am-4pm regarding early arrivals and late departures.  Additional fees apply.   
Early check-in fee as early as 12pm* and before 4pm - $45 
*We will try our best to accommodate a 12pm checkin, but exact time will vary and not guaranteed depending on availability and previous guests checkout at 11am.  In order to request an early checkin, guests is required to pay the $45 early checkin fee.  
Baggage hold fee, before checkin at 4pm and after checkout up to 5pm - $45 
Late checkout fee after 11am until 2pm - $25/hour ​

If guests have not been authorized by the Broadlind Hotel for a late check out after 11am, Broadlind Hotel staff and housekeeping have full right to enter the room as they are scheduled to enter and inspect the room at 11am.  If guests resist checking out, Broadlind Hotel has the right to take legal action to help remove guests from the room.  All unauthorized late checkouts after 11am are considered trespassing by law.  

Fees for early checkin and late checkouts are non-refundable.​

CANCELLATIONS:  

Broadlind Hotel is a 20-room Boutique Hotel and are not able to accommodate short notice cancellations. 
 

Any changes to your reservation must be done 72 hours prior to your arrival date. Cancellations less than 72 hours prior to arrival are subject to a 100% charge for the price of the entire reservation.   

Any refund due back to your debited account may take up to 45 business days to process, depending on your financial institution.  45-day cancellation policy for New Year's Eve (No refund), Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day, special event weekends (may vary), Wedding bookings, and group bookings of 3 rooms or more.  ​

Same-day reservations are non-refundable.  Large groups bookings of 3 or more rooms are non-refundable. 

*Early booking cancellation refunds are only fully refunded within 45 days after initial booking.   Cancellations made after 45-days are non-refundable.  Last minute bookings for large groups of 3 or more rooms are non-refundable, regardless of time when reservation was made. 

Reservations booked through a third-party Online Travel Booking Agency (i.e. Expedia, Hotels.com, Travelocity, Booking.com, etc), must make changes/cancellations through that channel.  All financial transactions and bookings are handled only with the third-party Online Travel Booking Agency.  The Broadlind Hotel does not issue refunds, credits, make room alterations, or cancellations on behalf of the third-party Online Travel Booking Agency.  Cancellation policy and fees vary per third-party booking, check with booking agency for more information. ​

Additional hotel fees, i.e early checkin, late checkout, baggage hold, and parking, is refunded according to the cancellation policy above.  

We know that plans change and appreciate you giving us as much notice as possible. 

THIRD-PARTY RELOCATION: 
At the Broadlind Hotel, our guests are our main priority and we understand sometimes things come up and our hotel does not fit guest's requirements.  For all bookings made through a third-party site,  all requests in relocation, cancellation, alterations will be made through the third-party booking site, as the Broadlind Hotel does not manage reservations when booked through the third-party site.  In reference to the Broadlind's Hotel Policy, the Hotel is not responsible for any relocation fees and Guest/Third-party agent is responsible for the full payment of the entire reservation to the Hotel.  Additional pre-paid fees in early checkin, baggage hold, late checkout, and parking is non-refundable.  Once the Hotel has received third-party update that the Guest has been relocated, Guest has up to 1-hour to checkout.  If Guests has not checked out after 1-hour after initital notification, staff and appropriate parties will enforce notification to guest for removal.  ​

Relocation is not provided for guests booking directly with the hotel. ​

PARKING:
Overnight parking is prepaid and $18/night/per car and is off-site.  
 
Please note that parking spaces are prepaid and reserved prior to checkin and will not be available to purchase day of checkin. Parking is based off of availability. Spaces are very limited. Reserve early and prior to checkin!  
 
Parking permit expires upon checkout at 11am. Parking fees are non-refundable.
 
Please contact reservations@broadlindhotel.com for parking reservations. 


DELIVERIES:
For ALL package deliveries, guests much inform hotel with delivery date and time.  Send all information to reservations@broadlindhotel.com. ​

On delivery package, use address as follows:
Broadlind Hotel
Attn: (Guest name and Room #)
149 Linden Avenue #101
Long Beach, CA 90802​

If hotel is not notified or package is addressed differently, package may be delayed or not delivered.        

NO WHEELCHAIR ACCESSIBLE:
*Note Broadlind Hotel is a registered historical building and there are no elevators on property, stairs only.  No wheelchair accessibility.Hotel entry and Guest rooms are on the 2nd-5th floors and accessed by stairs only.  Broadlind Hotel property and All guest rooms are not wheelchair accessible. ​

PETS:  
In consideration of all our guests, Broadlind Hotel is pet-free environment.  Please inform the hotel in advance for service dogs used for medical purposes (seizures, sight, hearing, etc.) There is a $200 cleaning deposit and ADA documentation required at reservation booking. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.   

For pets detected on-property and in guest rooms, guest will be charged $105 for pet cleaning fee. No exceptions.  

SMOKING: 
Broadlind Hotel is a smoke-free environment.  Please note that a minimum fee of $750 will be charged if smoke is detected in guest rooms. Broadlind Hotel staff and housekeeping have full right to determine detection of any kind of smoking (cigarette, vaping, marijuana, etc). Guest will be charged automatically from their incidental form or will be sent an invoice.  Paymenty is due immediately.  All unpaid invoices within 24-hours will be sent to collections.   Broadlind Hotel is authorized to charge guests automatically for any damage made to the property.  

DAMAGES: 
Upon check-in we require a credit card on hold for any damages beyond normal use of our amenities or at fault of the hotel. This includes furniture, linens, structural damage to the room, missing items, smoking, etc.  Prices may vary according to damaged/missing items.  Refer to Incidental Forms.​

Broadlind Hotel staff and housekeeping have full right to determine damages made to the hotel property.  Guest will be charged automatically from their incidental form or will be sent an invoice.  Paymenty is due immediately.  All unpaid invoices within 24-hours will be sent to collections.   Broadlind Hotel is authorized to charge guests automatically for any damage made to the property. 


INCIDENTAL FORMS:
Broadlind Hotel is a no checkin/front desk hotel.  All guests must fill out the Incidental Form found on www.broadlindhotel.com and return form to reservations@broadlindhotel.com WITH copy of Driver's License or Passport.  Forms and required documents are mandatory to confirm reservation.   

CANDLES: 
For guest safety and the protection of this historic building and its furnishings, the use of candles in guest rooms is prohibited.  

CHILDREN:
Please notify the hotel if you are traveling with children under the age of 12. Unfortunately cribs are not available at the hotel.
 
OCCUPANCY: 
Only registered guests have the use of the property. Arrangements must be made in advance for visitors.  Charges may apply for extra guests.  ​

RIGHT TO ENTER & TO INACTIVATE CODES:
Staff reserves the right to enter rooms at anytime, with given notice to guests.  Broadlind Hotel is an old historical property and there is constant upkeep and maintaining to the rooms and building.  If guests are not present, Staff will have full rights to enter room in accordance to any maintenance work, inspection, or amenity requests delivery. ​

If guests have not checked out of their room by checkout date and time at 11am, staff has the right to enter and remove all guest's personal belongings and store at the guest's expense.  At booking, all guests are designated a specific room.  For guests transferring rooms, please notify reservations at reservations@broadlindhotel.com or text (562) 310-5848 immediately, so we can try and make sure the rooms are prepared first for an immediate transfer.  


If for any reason the Hotel feels guests are not compliant with Hotel rules, threat to hotel staff, guests, and property, unpaid dues, and for any reasonable decision made by Hotel staff and managment,  the Broadlind Hotel has the right to make guest codes inactive until further notice and resolved.  Broadlind Hotel may notify law enforcement if needed at any time.  ​

ITEMS LEFT BEHIND AT CHECKOUT/LOST OR STOLEN ITEMS: 
At the Broadlind Hotel, we always try our best to collect items left behind after guests checkout.  Items left will be bagged and recorded for up to 30 days.  After 30 days, all items will be donated to the local thrift store.  Broadlind Hotel is not responsible for any items left behind, lost, or stolen items at the hotel.  Guests are responsible to close and lock their doors when they leave and check for all personal belongings after checkout.  We kindly ask guests to NOT leave their luggage unattending in the building, hallways, mezzanine, or patio, as the Broadlind Hotel is not responsible for lost or stolen items left unattended. 
Terms and Conditions

PRIVACY POLICY 
AND SITE SECURITY STATEMENT 
At The Broadlind Hotel (“Hotel”), the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Hotel will not disclose identifiable user information to any third party without consent. 
Hotel is committed to safeguarding your privacy while visiting the Hotel website, namely, www.broadlindhotel.com (hereinafter all identified URLs are collectively referred to as the "Site"). Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. 
Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This Privacy Policy applies to the Site. 
This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term "personal information" refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term "aggregated data" refers to general information regarding visitors and users of the Site that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site. 
WHAT INFORMATION IS COLLECTED ABOUT YOU? HOW DO WE USE IT? 
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form. 
INFORMATION COLLECTED ON THE SITE MAY BE USED TO: 
  • Register you as a Hotel member 
  • Plan and purchase hotel accommodations 
  • Enter your email in our promotions or sweepstakes 
  • Send marketing communications or surveys to you 
  • Respond to your questions or suggestions 
  • Improve the quality of your visit to our site 
All forms will provide an opt-out button to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe. 
PERMISSION FOR USE 
Hotel may collect and use personal information that you submit at the Site in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request. 
SECURE RESERVATIONS 
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third-party booking engine (“Booking Engine”) provided by Cloudbeds. While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully. 
PROTECTING YOUR INFORMATION 
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. 
Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission. 
WITHDRAWING CONSENT TO USE 
If, after permitting use of your personal information, you later decide that you no longer want Hotel to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail, or by clicking on the “Unsubscribe” button at the bottom of our email communication to you. 
USE OF AGGREGATED DATA 
Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them. 
EXCEPTIONS TO THE PRIVACY POLICY 
Hotel has two exceptions to these limits on use of personal information: 
  • Hotel may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Hotel from unauthorized use, or misuse, of the Site or anything found at the Site. 
  • Hotel may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual. 
USE OF COOKIES 
To enable features at the Site, Hotel may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user. 
We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. While in the process of browsing our site, you also provide us with information that doesn't reveal your personal identity -- what type of destination you're exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information. 
You may occasionally receive cookies from unaffiliated companies or organizations, to the extent they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you "click" on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to this Privacy Policy. 
CHILDREN'S PRIVACY & PARENTAL CONSENT 
Please be aware that Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Hotel inadvertently acquire personal information or other data from users under the age of 18, Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel. 
LINKS PROVIDED TO OTHER SITES 
Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data. 
YOUR CONSENT TO THIS PRIVACY POLICY 
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user. 
POLICY MODIFICATIONS & CONTACTING HOTEL 
Hotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. 

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