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This once simple ocean front home as been renovated with Spanish architecture and colors. Once you pass through the gates you enter a place of tranquility and natural beauty. We hope you will make Casa Isleña your "Island Home" while visiting Rincon.


Property Name: Casa Islena

Address 1: carr 413 km 4.8 Int

City : Rincon - Rincon

Postal Code : 00677

Contact Name: Chris or Nick Hamlet

Phone: 787-823-1525

Email: office@casaislena.com

Amenities
  • Printer
  • Safe deposit boxes at front desk
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
Cancellations:
Reservations must be cancelled 14 days prior to arrival to receive a refund  minus $25.00 processing fee.
Deposit (50%) will not be refunded for cancellations made with less than 14 days prior to arrival.
Group reservations must be cancelled 30 days in advance to receive a refund on deposit.

We recommend obtaining travel insurance from providers such as as www.InsureMyTrip.com,
 to protect your trip from unforeseen contingencies, including bad weather, illness or job-related delays.
Travel insurance is cheap and sensible.
Our guests book their stays way in advance, so it is very unlikely that any last minute vacancies can be filled.

Deposits on holidays are non-refundable.
No refunds on early check-outs nor 1 night reservations.
Minimum 5 nights apply in holiday periods: Presidents Week, Easter Week & Christmas/New Years.

Terms and Conditions


Please remember that we DO NOT ALLOW PETS. If you are found with pets in the room, management at Casa Isleña reserves the right to terminate your reservation. 
A 50% deposit is required to make a reservation. Your reservation will be cancelled if we do not receive all the required information to charge the deposit upon booking.
 If you remain unreachable by phone, email, or other contact methods that we have on file, the reservation will be cancelled.  The remaining balance must be paid the day of check in.  
Check in code for the room will be sent via email and text message  the day of check in before 2:30pm. The rooms are cleaned and inspected before every check in. 
In the event there are broken items or damages inside the room, the guest will be responsible to cover the cost of the replaced items or repairs.  Casa Islena holds the right to charge the credit or debit card on file after the guest checks out.  

If you are arriving on a flight in the early morning and would like to enter your room, you will need to reserve the night before. 
If you arrive after office hours, not to worry.  We have a contactless check in with a personalized 4 digit key code to enter the room.
We do not offer late check-out.  Check out is at 11 am and there will be a $75 fee if you are not out by that time. 

The facility is NOT reserved for registered guests only. The common and restaurant areas around the hotel grounds are open to public.  Group reservations do not guarantee exclusive access to the property.  Coolers, glass containers and radios are not permitted by the pool. Guests not registered with the front office will result in a charge of $100.00 per guest, per night.
Rate is only for two people. Any additional persons in the room will result in extras charges. No smoking is allowed on the rooms. Violating will incur a $100.00 charge.

Our staff have all been trained in hospitality and are to be treated with respect at all times.  Any concerns or questions can be directed to the office or management.  

If you have any additional questions, please feel free to contact us at 787-823-1525 between the office hours of 9am - 8pm and we'll assist in any way that we can. We look forward to seeing you soon. Casa Isleña is an exclusive property where every guest reservation is both important and special to us.

 (787)823-1525 Office Hours  9am - 8pm


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