Reservation Policy

• Reservations must be guaranteed by a major credit card (VI, MC or AX) when you reserve
• A deposit of one night's accommodation (room charge + 16% tax) will be authorized at time of booking on the credit card provided to secure your reservation
• This credit card will be used for payment as outlined in the deposit/cancellation policies below; and must be presented with matching valid Government issued ID upon check-in
• Guests must be at least 19 years old to reserve a room
• Guests under the age of 19 must be accompanied by and adult over 19 to stay at the Lakeside Villa
• For security purposes, please provide a valid government photo ID at check-in
• A hold of $250 per stay will be placed on your credit card as a damage deposit for incidentals
  
• All guest names occupying the room must be provided at check-in
  
• MULTIPLE ROOMS: When reserving 4 rooms or more, full deposit will be required at time of reservation and is non-cancelleable, non-refundable

• PST (Provincial Sales Tax) = 8% 
• GST (Goods & Services Tax) = 5% 
• MRDT (Municipal & Regional District Tax) = 3% 

• Requests must be received prior to 24 hours to the relevant day and will be confirmed the morning of the request.
• Subject to room availability.
• Early check-in and late check-out available upon request, fees may apply. 

• Check-in time: 4:00pm - 9:00pm.  Please contact us directly if you're unable to check in during these times.
• Check-out time: 10:00am
  
• Upon check-in guests will be required to present valid government-issued photo identification and a valid credit card; registered hotel guests must be 19 years or older.
  
• Upon arrival a credit card pre-authorization of $250 will be processed for possible damages, smoking and incidentals.
  
• Debit cards may only be used for payment at the time of departure.
  
• Check-out prior to the confirmed reservation check-out date will result in the full payment of the entire stay, including taxes.

• You will always find the guaranteed lowest rates for Lakeside Villa Inn & Suites on our official website. Feel confident when you book directly with us, knowing that you’re guaranteed the Best Available Rate for your stay. If you do find a lower published rate prior to – or within 24 hours of booking your accommodation, please give us a call and we will honour that confirmed lower rate.

• Lakeside Villa does not provide daily housekeeping service, however a towel & linen exchange, and amenity replenishment is available on request. 

• Lakeside Villa Inn is a non-smoking property (applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name).
• Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a $250 room cleaning fee.    

• reservations must be completed for a pet friendly suite directly through our website (no third-party reservations)
• small to medium size dogs allowed (45 lbs. or less)
• $25/night + tax pet fee not included in rate
• signed pet waiver required prior to arrival 
• no cats

• One standard vehicle parking is available per reservation.  
• If you require additional parking for a second vehicle, please contact us directly.  

• No trailers (of any kind) or RV's are allowed.  Our parking lot is too small to accommodate (sorry!).

• We have 2 designated spaces available with a standard plug (120V) for trickle charging.  Please contact us prior to arrival for availability.

• As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. 
• Safety cameras are used throughout the premises and anyone on our property may be recorded.     

• Cribs and extra beds are not available at this property.