Enai welcomes families, couples, single explorers and wildlife enthusiasts.
Whether you are seeking adventure or relaxation, new cultural or culinary experiences, you will find it at Enai. Our restaurant delights our guests with Peruvian culinary experiences, and our lounge and pool areas invite guests to meet and mingle- exchange experiences – or just unwind, while overlooking the majestic Madre de Dios river.
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Property Name: Hotel ENAI Puerto Maldonado
Address 1: CARRETERA BAJO MADRE DE DIOS KILOMETRO 3
City : PUERTO MALDONADO - Madre de Dios
Postal Code : 17100
Contact Name: Elena Sanchez Bardales
- Baggage storage
- Concierge desk
- Room service
- Swimming pool
- Welcome Drink
- Áreas de meditación
- Tours Mañana Tarde y Noche
- Transporte desde el aeropuerto
- Lounge bar
- Huerto orgánico
- Observación de flora y fauna
- Acceso al río
- Tours personalizados
- Aire Acondicionado (solo en Amazonas Penthouse)
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Property and Cancellation Policies :
Partial Charge - First Night Stay - If cancelled within 2 days of arrival
Terms and Conditions
Terms and Conditions
Our hotel is a privately held company and we reserve the right to refuse service. We are not responsible for items lost or stolen during you stay with us. We ask you to please make sure your valuables are secured.
Deposit Policy: 100% of reservation is charged at the time the reservation is made. 5% is non-refundable.
No-Show Policy: No-shows will be charged 100% of the deposit amount for the entire reservation.
Pet Policy: No Pets.
Damage Policy: Guests will be required to pay for any damages to the property, its furnishings or grounds, and/or equipment, and/or any excessive cleaning resulting from guest’s stay.
Smoking Policy: Smoking is prohibited within the rooms.
Smoking in a non-smoking unit will result in a $500 cleaning fee.
Taxes: Applicable taxes subject to change without notice.
Hotel Enai takes every precaution to protect our customers’ information. When customers submit sensitive information via our website, it is protected both online and offline. When our registration/order form asks users to enter sensitive information, such as a credit card number, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon in the URL of Web browsers such as Firefox and Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing.’While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a reservations specialist) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure, locked environment. If you have any questions about the security at our website, you can email us at firstname.lastname@example.org. Reserving a room at www.hotelenai.com
is absolutely safe. We guarantee that with each purchase you make, any personal information you provide is secure. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges as a result of making a reservation at www.hotelenai.com
, we will cover your liability up to $50. This applies only if the unauthorized use of your credit card resulted through no fault of your own while using Hotel Enai’s secure server, and providing that you notified your credit card provider in accordance with its reporting rules and procedures.
’s secure server uses the latest industry standard encryption software (SSL) to protect personal information. It encrypts all of your personal information, including credit card number and name and address, so that it cannot be read as the information travels over the Internet. You will know that your connection becomes secure during the checkout process by seeing the “S” for “secure” in https://… in your browser’s address line. We hope your stay is enjoyable, and please let us know if you have any questions we can answer.