Rental Policy – General

• Free high-speed WiFi.
• Towels, bed linens, coffeemaker, refrigerator and a hairdryer.
• All listed cabin amenities and facilities as outlined on our website and in our correspondence.

• Rental prices do not include applicable taxes; these are applied automatically during payment processing.
• Reservations are only confirmed after the full rental amount is paid via credit card.
• Bookings will be processed within 2 hours of receiving payment.

• Your booking is not finalized until you receive a confirmation email from belleayrerentals@gmail.com.

Check-In/Check-Out Policy

• Check-In Time: 3 PM
• Check-Out Time: 11 AM
• Early check-ins (12 PM) or late check-outs (2 PM) may be accommodated for a $50 fee, subject to availability. Please contact us in advance.

Cancellation Policy

• Refund Schedule:
• Full Refund: Cancellations made at least 14 days before check-in.
• 50% Refund: Cancellations made at least 7 days before check-in.
• No Refund: Cancellations made within 7 days of arrival.
• Special Exceptions:
• Full refunds are provided for cancellations made within 24 hours of booking.
• Holiday & Special Weekends:
• No partial refunds for 3-day holiday weeks/weekends (e.g., canceling 1 night of a 3-night minimum stay).
• Reservations must be canceled in their entirety to qualify for refunds per the above terms.
• Weather Conditions:
• Refunds are not issued for weather-related cancellations outside the stated terms.

Booking Termination

1. More guests stay in the property than agreed upon.
2. Excessive noise occurs during quiet hours (11 PM - 7 AM).
3. Sub-letting or allowing unapproved guests.
4. Additional guests are not pre-approved (a $40/night charge applies per additional guest).

Pet Policy – Dogs Only

• A maximum of 2 dogs is allowed per dog-friendly cabin (Cabins 1, 2, 5A, 5B, 9, 27).
• Dog fees: $40 per trip for 1 dog, $60 for 2 dogs.
• Dogs must:
• Be leashed when outside.
• Never be left unattended in cabins.
• Stay out of the Lodge (rec room) and spa tub area per health regulations.
• Guests are responsible for cleaning up after their dogs.

Smoking Policy

• No Smoking Indoors: This includes traditional smoking and electronic devices (e-cigarettes, vapes, etc.).
• Smoking indoors may result in a $50 cleaning fee.
• Outdoor smoking is permitted with proper disposal of cigarette butts.

Kitchens & Garbage Policy

• Use kitchen appliances safely; do not leave burners unattended. Avoid cooking with strong-smelling ingredients.
• Deep cleaning fees (up to $75) may apply for lingering odors.
• Before check-out:
• Wash all dishes, pots, and utensils.
• Dispose of trash in designated bins. Overflow can be placed in driveway bins.

Parking Policy

• One vehicle per cabin is allowed near your accommodation. Additional vehicles must park in the public lot at the driveway’s base.
• Exception is Cabin 9, which is allowed 2 vehicles.
• EV charging is available for a $10 per charge fee.

Minimum Age Policy

• Guests must be 21 years or older to book accommodations.
• Valid photo ID may be required at check-in.
• Children under 13 must be supervised at all times for indoor and outdoor activities.

Big Lodge Policy & Breakfast Hours

• The Big Lodge is open daily from 1 PM to 10 PM for entertainment and relaxation.
• Children under 13 must be supervised at all times.
• Breakfast is available for purchase:
• December–March: 8–10:30 AM
• May–October: 8:30–11 AM

Room Policy

• Guests are responsible for any damages or missing items. Charges will be applied to the credit card on file.
• Pre-existing damages must be reported immediately upon check-in to avoid charges.

Extending Your Stay

• Extensions are possible depending on availability. Contact us as early as possible if interested.
• If relocating to a similar cabin is required, we will notify you.

Guest Safety Policy

• For guest privacy and safety, employees will not disclose room numbers or guest identities to anyone outside law enforcement.
• Guests are responsible for sharing their room numbers with visitors if needed.

Lost & Found

Salt Water Spa Tub Policy

• Open daily from 3 PM to 10 PM.
• The spa may close at any time for routine maintenance. We strive to minimize inconvenience.
• The spa will be closed during thunderstorms, heavy snowfall or when temperatures fall below 20°F.

• December 24 and 25
• Thanksgiving Day

• The spa is use at your own risk. Management assumes no responsibility for accidents, regardless of fault.
• No lifeguards are on duty. Lifesaving equipment is available around the spa—please familiarize yourself with its location before use.

• The spa is reserved exclusively for registered guests.
• Guests must be 16 years or older to use the spa.
• A maximum of 7 guests may use the spa at one time.
• Do not use the spa if you are sick or have open wounds.

• No urinating, spitting, or blowing your nose in the spa or surrounding area.
• No glass, food, or alcoholic beverages in or around the spa. Plastic glasses are provided for your convenience.
• No dogs are allowed in the spa area.
• No diving or jumping into the spa.

• The spa is salt-based, providing natural chlorination. Guests are encouraged to rinse off after use.
• Keep the gate latched at all times.
• Maintain a normal conversation tone for voices and music.
• All posted signs must be observed and followed.

• Management reserves the right to revoke spa access at any time for violations of this policy.

• If you are pregnant, consult your doctor before using the spa.
• Small children are not permitted in the spa.
• If you have heart disease, diabetes, high/low blood pressure, or other health concerns, consult your doctor before using the spa.