"Best in the City" - Chicago Magazine. RUBY ROOM Inn is one of Chicago's most unique overnight destinations. Just 8 minutes from downtown, in the heart of historic Wicker Park's restaurant, shopping and nightlife scene. Modeled in the European tradition, RUBY ROOM is neither a hotel nor a traditional B&B. Our concept is an Urban Inn. By design, we do not offer telephones or televisions. We do not offer 24 hour reception or bellman services. We make a practice of not entering your room during your stay, unless requested; guest rooms are entered & cleaned weekly during your stay and towels are refreshed every third day, upon request. Additional towels & room servicing is available for additional fee. RUBY ROOM is a historic property and does not offer an elevator. Please keep this in mind, if you or any of your guests have a challenge with mobility. What we do offer are outrageously comfortable pillow top mattresses with high thread count linens, large marble & glass showers, commercial steam units in 4 our deluxe rooms, complimentary bath products, crown molding and fine woodworking throughout. Modern furniture peppered with antiques, small community kitchen, gorgeous garden with waterfall and adjoining our sister day spa, retail boutique, and a serene healing sanctuary. If you're looking for something clean and relaxing, we offer a restful room attached to a unique spa in a super cool neighborhood. Your peace is our passion.
Property Name: RUBY ROOM Inn & Spa
Address 1: 1745 W DIVISION ST
City : Chicago - Illinois
Postal Code : 60622
Contact Name: John Leydon
- Baggage storage
- Concierge desk
- Gift shop
- Meeting rooms
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 3:00 PM
Check-Out: 11:00 AM
Late Check-Out Hour: 1:30 PM
Late Check-out Fees: $ 35.00
Late check out (after 11:00 AM and before 1:30 PM) may result in a fee.
Property and Cancellation Policies :
Full Charge - Full Stay - If cancelled within 7 days of arrival
Terms and Conditions
CHECK IN POLICY: Check in begins at 3:00pm. Early check in may be available for a fee of $25. Please text 312-543-1798 24 hours prior to your stay to confirm availability.
Your keys and instructions will be in an envelope WITH YOUR NAME on it in white mailbox to right of front door labels "Ruby Rooms" at 1745 W. Division St. AFTER 3:00PM. Text 312-543-1798 for any further needs throughout your stay. Our sister Spa located next door is operated as a separate business and does not support Inn operations. All requests are handled via text @ 312-543-1798.
We DO NOT offer a 24 hour front desk, bellman or concierge. All guests are responsible for transporting their own luggage. Check out is at or before 11am. Keys may be left in the black drop box on your floor or locked in your room.
CONFIRMATION: All reservations will be confirmed via email. It is the responsibility of the guest to notify us in the event that email is not received within 48 hours after you have made your reservation. If you do not have an email confirmation within 48 hours of your reservation, you do not have a reservation with us.
CANCELLATION POLICY: If your reservation is cancelled before 12:00 noon CST 7 days prior to your stay, a full refund is provided. Any cancellations that fall within the 7 day window will result in a full charge of the reserved stay. No-shows are charged the full cost of the reserved stay and it is non-refundable. Any guests terminating their stay for any reason prior to their agreed upon check out date will be charged the full cost of the reserved stay.
MAXIMUM NUMBER OF GUESTS PER ROOM: The maximum number of guests per room is 2. No visitors of our guests are allowed on the room floors after 9:00pm. No exceptions.
MINIMUM STAY REQUIREMENT: We require a two day minimum stay Friday - Sunday. There is no minimum stay requirement Monday - Thursday. During certain periods of the year, minimum stay policies are adjusted at our discretion and based on room availability.
TURN DOWN SERVICE/TOWELS: We do not enter your room during the course of your reservation unless we are asked to do so. We do not offer turn down service. In an effort to preserve the environment, we do not change linens or towels unless requested.
ENVIRONMENT: We ask that all guests maintain a lower tone of voice while on the room floors. We reserve the right to request that guests seek alternative accommodations if this policy is not respected.
ROOM EXTRAS: The items found in your room are the property of RUBY ROOM and may be found for purchase in our boutiques. If any of these items are damaged or taken from the property, we will automatically add these charges to your bill.
INTERNET ACCESS: Ruby Room offers complimentary WIFI. The WIFI network is "ruby rooms" and the password is "relaxingatruby".
PARKING: Guests are invited to park in our loading zone for a maximum of 15 minutes during check in. There City of Chicago offers free parking on side streets surrounding the property. If guests park ON Division Street overnight, they may be towed by the City of Chicago during certain times of the year. We STRONGLY encourage that you read the street signs carefully and comply with City parking guidelines if you wish not to be ticket and towed. RUBY ROOM will not be liable for guests ticketed or towed by the City of Chicago. An additional option, is spothero.com for private parking nearby.
SMOKING: Our facility is a smoke-free property, including the fire escapes, healing garden and pathway. Any guest smoking within the room floors will be immediately evicted from the property with no refunds provided. A $250 fine will be charged for smoking on room floors.
STEAMER, KITCHEN: A stationary clothing steamer is permanently located on the 3rd floor across from the community kitchen. You are welcome to use our community kitchen and ask that you return it to a clean state after use.
KEYS: There will be a $100 charge for any keys not returned or lost.
RIGHT OF SERVICE: RUBY ROOM INN reserves the right to deny service and evict any guest that does not respect our property, our quiet policy or is disruptive in any way to our other guests. In the event a guest is asked to vacate the property, no refund will be provided.
EMERGENCY CONTACT: Please call 911 in cases of emergency. Please text 312-543-1798 for all other matters.
ELEVATOR NOTICE: RUBY ROOM resides in two historic buildings. As a result, our facility does not offer an elevator. All rooms are located on the 3rd and 4th floors and are only accessible via stairs. RUBY ROOM does not provide a room attendant to assist with your luggage. Please be advised that you are responsible for the transportation of your belongings.