Property Information
A private ECO-FRIENDLY exclusive resort for family and friends located in the valley for Bukit Tinggi village, Bentong, Malaysia
丁宜山谷中的一畆田，心中的一畆田
Property Name: The Acres Resort
Street Address: Lot 28431 Kampung Bukit tinggi
City : Kampung Bukit Tinggi - Pahang
Postal Code : 28750
Contact Name: The Acres Resort 一畆田
Phone: +60 12-2235866
Email: theacresresort@gmail.com
Amenities
- Audio / Visual equipment rental
- Concierge
- Meeting rooms
- Swimming pool
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Property and Cancelation Policies :
Full Refund : 14days before arrival date
50% Refund : 7-13 days before arrival date
STRICTLY NO CANCELLATION (NO REFUND) OR CHANGE DATE: Within 7days before arrival date.
Change date more than 7 days before arrival date: top up the price difference, with 20% extra charge base on the current booking date or new date, whichever is higher.
50% Refund : 7-13 days before arrival date
STRICTLY NO CANCELLATION (NO REFUND) OR CHANGE DATE: Within 7days before arrival date.
Change date more than 7 days before arrival date: top up the price difference, with 20% extra charge base on the current booking date or new date, whichever is higher.
Terms and Conditions
1. Guests will be held responsible for any loss or damage to The Acres caused by themselves.
2. Management is not responsible for your personal belongings and valuables left by guests in the rooms.
3. All booking prices are inclusive of SST
4. We provide complimentary dinner and breakfast set.
5. No outside foods or drinks is allowed in our café. Please be inform that we are NON HALAL café. However, special arrangement can be made upon request and subject to availability.
6. Corkages Charges - RM180 per bottle(liquor).
6. Corkages Charges - RM180 per bottle(liquor).
7. Based on trust, we will not be collecting deposit but if there's any damage or missing item(s) we will charge on the card you used for the booking.
8. Free Parking within the resort compound.
9. For the safety of our guests and employees, SMOKING is STRICTLY PROHIBITED in any part of the resort. A cleaning fee of RM 500 will be charged if smoking smell is detected in the room or seen in any part of the resort.
10. Guests only allowed to enter our resort compound after 2pm onwards. (Check in time is 3pm, NO EARLY CHECK IN)
11.In order to protect our guest's safety and privacy, only guest with booking are allowed to enter. STRICTLY NO VISITORS
11.In order to protect our guest's safety and privacy, only guest with booking are allowed to enter. STRICTLY NO VISITORS
12. No WIFI within our resort compound.
13. Durian is not allowed to bring into the rooms.
14. All the rooms are auto-allocate by our system, kindly inform us in advance if you have special needs (priority for disabled person, senior citizens and pregnant women etc), then we could try our best to arrange your room downstairs (subject to availability)
15. The federal government of Malaysia has implemented the mandatory Tourism Tax (TTx) of RM10.00 nett per room per night on all non-Malaysian and foreign passport holders. This amount is to be collected by hotel on behalf of the Royal Malaysian Customs Department upon check in. Please be advised that Tourism Tax are excluded in your total room cost.
Thank you for your understanding & have a nice stay
For safety and pleasant of other guests, we have the right to reject entry for those who can’t observe our house rules.
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