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Contact Information

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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Dear Guest, when making a Electronic Transfer - please be sure to use your initials and your last name as your payment reference. Also take note that it is your responsibility to confirm with us that we have received your payment. Sincerely, the Ruah Park Team.

Banking details
Account Name: Ruah Nature and Caravan Park
Bank: ABSA
Account Number: 4093398503
Branch Code: 632005

Reference: [initials, last name]
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Property Information

Property Name: Ruah Park

Address 1: Plot 68, Leeuwkloof

City : Pretoria - Gauteng

Contact Name: Madelein Havenga

Phone: +27871640639

Email: info@ruahpark.co.za

Amenities
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 10:00 AM

Property and Cancellation Policies :
  • Full Charge - (no refund)  No Show
  • Full Charge - (no refund)  If cancelled within 14 days of arrival 
  • Partial Charge - (50% refund)  If cancelled within 30 - 15 days of arrival
  • No Charge - (100% refund)  If cancelled within 31 days of arrival
Terms and Conditions


Payments
A 50% deposit is payable within 3 days of booking, the balance is due 14 days before arrival date.  For bookings less than 14 days before arrival, full payment is required within 3 days of making the booking.

General Indemnity 

Whilst care has been taken by Ruah Park to ensure the general safety of guests and their possessions whilst enjoying our accommodation, the owners and / or managers therefor do not accept any liability in the event that any injury, loss or damage to persons or property is experienced by a guest, his children and / or their visitors. It is the sole responsibility of the guest to ensure the safekeeping of his party, their assets and their general well being. Should anything be unclear, the Guest undertakes to contact the manager for assistance at his earliest convenience. 

Swimming Pool/Dam
Swimming pool and dam is to be used at the Guests own risk. Owners do not take responsibility for any damage, injury or death that may arise from use of the water facilities on site.

Loss or Damage to Ruah  Park 
Should Ruah  Park suffer any loss or damage as a result of an act or omission by a guest or visitor of a guest, the guest may be held liable for full reimbursement of such loss or damage incurred and will be billed accordingly. 

Right of Admission Reserved 
Ruah Park at all times reserves the full right of admission and accepts no liability for any loss or damage that may result from the legal and reasonable exercising of such rights. 

Smoking 
Aloe Ridge Farm House - For the comfort of our guests, Ruah Park is strictly a non smoking accommodation establishment.  
All other areas - please take care, smoking poses a serious fire hazard in this rural area especially in  winter time when conditions are dry and windy. 

Minors 
Minors are the sole responsibility of the parents, guardian(s) or the person or persons in whose care they are whilst at Ruah Park or whilst using its facilities. 

Site / Facility Abuse
We have taken great care in providing our guests with modern and clean facilities. Any guests who abuse the site or facilities in any manner, leaving them in an unreasonably dirty or spoiled state, will be charged a R1,750 penalty charge which amount will be utilised to rehabilitate the site and its facilities in an attempt to return it to its original condition.  

General Info & Rules

  • Max of 6 persons and 2 vehicles per stand 
  • One caravan or off road trailer with one extra tent / 2-3 tents (tents only) allowed per stand
  • It is essential to book complete weekends / long weekends
  • We have a no music / no television policy on the stands
  • Day visitors - only campers’ guests are allowed prior to arrangement - it is essential that day visitors’ fees be paid in advance
  • An administration fee will be charged when confirmed bookings are moved to a new date
  • No pets allowed
  • Fishing - catch & release 
  • Gathering of wood in the bush are strictly prohibited
  • Do not disturb or feed the animals
  • Fires only permitted in portable braais provided
  • We have grassed stands - only open weaved groundsheets are allowed
  • No quad-bikes allowed

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