Property Name: Kapok Bacalar - Plant Based Hotel
Street Address: 44 Oso Hormiguero
Apt, suite, floor etc. : North part of the lagoon
City : Pedro Antonio Santos, Bacalar - Quintana Roo
Postal Code : 77923
Contact Name: Kapok Kapok
Phone: +52 983 33 29649
Email: reservas@kapokbacalar.com
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Property and Cancelation Policies :
CANCELLATION & NO SHOWS POLICY
Please note that deposit and cancellations policies may vary depending on the promotion of your choosing.Cancellations must be made in the hotel website Booking Engine subject to the Hotel Cancellation Policies and deadline periods.
If there is a cancellation after this time, the guest is required to pay a penalty charge according to season and contracted room/rate type.
Reservations staying over December 24th to January 4th:
A deposit equal to 100% of your stay will be charged to your credit card any time after booking stage. Reservations must be cancelled prior to 60 days of arrival date in order for the deposit to be refunded. If Cancellation occurs within 60 days prior to your arrival date a full stay plus taxes penalty will be applied.
Reservations staying over a different period:
A deposit equal to one night plus taxes will be charged to your credit card any time after booking stage.
Reservations must be cancelled prior to 7 days of arrival date in order for the deposit to be refunded. If Cancellation occurs within 7 days prior to your arrival date a one night plus taxes penalty will be applied.
No-Shows will be charged 100% of the say + taxes.
Pet Policy: Sorry, no pets allowed.
Child Policy: In rooms with 2 beds up to 2 Children 12 and under stay free sharing room with Adult/s in existing beds. In rooms with 1 bed up to 1 child 12 and under stay free sharing room with one adult in existing bed. Children 13 years and older pay rate as an adult.
A valid credit card at time of booking is required in order to guarantee the reservation.*
**PLEASE NOTE: If the room/rate/promotion you are booking is labeled as non-refundable, non-cancellable or similar, a deposit of 100% of the stay will be charged any time after booking stage and all cancellations will incur a 100% stay value penalty, regardless of the date in which the cancellation is requested.
Terms and Conditions
All rates in US Dollars plus 19 % TAX per night and Include Continental Breakfast
CANCELLATION & NO SHOWS POLICY
Please note that deposit and cancellations policies may vary depending on the promotion of your choosing.Cancellations must be made in the hotel website Booking Engine subject to the Hotel Cancellation Policies and deadline periods.
If there is a cancellation after this time, the guest is required to pay a penalty charge according to season and contracted room/rate type.
Reservations staying over December 24th to January 4th:
A deposit equal to 100% of your stay will be charged to your credit card any time after booking stage. Reservations must be cancelled prior to 60 days of arrival date in order for the deposit to be refunded. If Cancellation occurs within 60 days prior to your arrival date a full stay plus taxes penalty will be applied.
Reservations staying over a different period:
A deposit equal to one night plus taxes will be charged to your credit card any time after booking stage.
Reservations must be cancelled prior to 7 days of arrival date in order for the deposit to be refunded. If Cancellation occurs within 7 days prior to your arrival date a one night plus taxes penalty will be applied.
No-Shows will be charged 100% of the say + taxes.
Pet Policy: Sorry, no pets allowed.
Child Policy: In rooms with 2 beds up to 2 Children 12 and under stay free sharing room with Adult/s in existing beds. In rooms with 1 bed up to 1 child 12 and under stay free sharing room with one adult in existing bed. Children 13 years and older pay rate as an adult.
A valid credit card at time of booking is required in order to guarantee the reservation.*
**PLEASE NOTE: If the room/rate/promotion you are booking is labeled as non-refundable, non-cancellable or similar, a deposit of 100% of the stay will be charged any time after booking stage and all cancellations will incur a 100% stay value penalty, regardless of the date in which the cancellation is requested.
RATE CHECK 
RATE CHECK