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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.

Bank Name: Banco del Pichincha
Current Account: 2100106248A
Account Name: Bernardina Isabel Lopez Guanga


TO: Bernardina Isabel Lopez Guanga
Address: Roberto Schiess n°071 and 18 de Febrero. 
City: Puerto Ayora, Santa Cruz.
State: Galápagos.
Country: Ecuador.
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Property Information

Lava House Hostal and our privileged location allows you to enjoy the most exclusive area in Puerto Ayora; you can walk for a few minutes to the main avenue Charles Darwin (Pelican Bay), where you can find: tourism agencies, travel operators, ATMs, shops, entertainment, gastronomy, among others.

Stay on Santa Cruz Island, you can visit the Giant Tortoise Breeding Center, Las Grietas, Los Gemelos and the paradisiacal beaches around.

Property Name: Lava House

Address 1: Calles Roberto Schiess N.076 y 18 de Febrero

City : Puerto Ayora - Galapagos

Postal Code : 200350

Phone: +593 985228006


  • Baggage storage
  • Laundry service
  • Printer
  • Safe deposit boxes at front desk

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 11:00 AM

Check-Out: 10:00 AM

Property and Cancellation Policies :
• Thecancellation of the reservation will be accepted 20 days before the date ofarrival atthe hostal and no charge will be made. If it is canceled after the deadline,theestablishment will charge 50% of the total value of the stay.
•Reservations made less than 30 days before the arrival of passengers to thehostal;must be prepaid 100% within 48 hours. Otherwise, it will beautomaticallycanceled.
Terms and Conditions


- Check-In: From 12:00 pm.
- Check-Out: Until 10:00 am.
- Breakfast at the hostel from 07:00 am to 8:30 am. If you want a special breakfast time schedule at the reception.
- All room rates do not include 12% VAT.
- To secure your reservation you must pay at least 50% of the total of your reservation.

Once youmake the reservation on our website, you must pay the cost of at least thefirst night of your total reservation to secure your reservation.

The rest youcan pay at the Hostel during your Check-In.

Once wereceive your reservation we will contact you to indicate the steps to follow tocomplete your payment.

Our paymentmethods: Credit Card, Paypal, Bank Transfer.

The informationyou enter during your registration will not be disclosed in any way. It willonly be observed by the personnel responsible for sales and reception.

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