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Trailhead located in the village of Tupper Lake, boasts a long history of providing hometown hospitality and excellent accommodations to the traveling public. Offering modern amenities with a eco-conscious effort, Trailhead is proud to call the pristine Adirondack Mountains home. Sparkling clear waters and beautiful tree lined shores of Raquette River, Tupper Lake, Raquette Pond, and Lake Simond are all nearby. The state boat launch sites make our area a canoeist's, boater's, and fisherman's delight. Shaheen's is close to restaurants and you can even walk to the Wild Center. The Tupper Lake business district with it's interesting shops and stores is just a short distance away. You will also find that the municipal park, outdoor amphitheater, brew pubs, movie theater, library, bowling alley, Adirondack Sky Center & Observatory and churches are all conveniently located.


Property Name: Trailhead

Street Address: 314 Park St

City : Tupper Lake - New York

Postal Code : 12986

Contact Name: Trailhead

Phone: 518-359-3384

Email: hello@staytrailhead.com

Amenities
  • Swimming pool
  • Air conditioning
  • Bicycle rental
  • Carbon monoxide detector
  • Cashless payment accepted
  • Common areas disinfected daily
  • Contactless check-in / check-out
  • Daily Housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Express check-in / check-out
  • Fire extinguishers
  • Heating
  • Internet
  • Invoices
  • Non-smoking rooms
  • Outdoor furniture
  • Picnic area
  • Private check-in / check-out
  • Smoke alarms
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
All customers must call or email to cancel 5 (five) days prior to their check in date in order to get a refund on their stay. Most reservations require a one night deposit. If the customer cancels 5 days prior to the check in date, they will get their deposit refunded. If they cancel after 5 days prior to their check in date, the customer forfeits their deposit and that will not be refunded. Reservations made through a 3rd party website such as Expedia and Booking.com must make any cancellations or requests to remove a night through their respective  website directly. They are still beholden to a 5 day cancel policy.

You may offer to move the reservation one time at no charge to the customer in order to keep the booking. At the discretion of the general manager, deposits may be used as a one-time courtesy toward a future stay or the stay rescheduled if it is after the 5 day period. Any further cancellations forfeit the deposit.  Any removal of dates to the stay must be requested 5 days prior to the check in date. Customers can add more days onto their stay at any time based on availability.

IRON MAN: 90 Day Cancellation Policy, No Exceptions with a 3 night stay minimum.

ADVANCED PURCHASE RATE and BLACK FRIDAY/CYBER MONEY are non-refundable. 

Grab and Go breakfast is included. 

Check-in time is anytime after 4PM. Check out is anytime before 11AM.

There is no lifeguard on duty. The swimming pool is open mid-Jun through mid-September. Swim at your own risk. Pool hours are strictly from 11AM to dusk. 

For reservations, we require a one night deposit paid in advance with VISA, MasterCard, Discover or American Express. 

For holiday periods, wedding blocks and special events, policies may be different from above. Please ask before making a reservation. Check-in time is 4:00 pm or later, check-out is 11:00 am unless special arrangements have been made. 
Terms and Conditions

Our facility does not have an elevator and rooms on the 2nd floor are accessed through interior stairwells. All requests are subject to availability; every effort is made to accommodate such requests.

SMOKING POLICY: We are a smoke-free property; all of our rooms are non-smoking. Disregard of this policy by smoking in a guest room will result in a $200.00 cleaning which will be charged to the credit card on file. Shaheen's does not accept pets, except for a service animal booked with advance reservation.

Free WiFi is offered in all guests rooms and throughout the property. 

There is no lifeguard on duty. *The swimming pool is open mid-Jun through mid-September. Swim at your own risk. Pool hours are strictly from 11AM to dusk. 
**Weather and maintenance permitting.

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