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Property Information

Our commitment is to provide a comfortable and luxurious experience that our visitors seek so much. The San Geronimo has 28 rooms that provide a warm and refreshing environment for your comfort. Our incredible reception staff is trained to guide you and provide you with quality service and warmth. We offer continental breakfast and free Wi-Fi throughout our property.


Property Name: El San Geronimo Hotel

Address 1: 54 Avenida Luis Muñoz Rivera

City : San Juan - San Juan

Postal Code : 00901

Phone: 787-721-1515

Email: info@elsangeronimohotel.com

Amenities
  • Baggage storage
  • Concierge
  • Elevator
  • Photocopying services
  • Room service

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
Reservation Cancellation Policy*
  • Refundable: You may modify or cancel the reservation up to 72 hours prior to 4:00pm Atlantic Standard Time (AST) on your check in date and the deposit will be refunded to you. Cancellations made after that time, but prior to the check in time, are subject to a cancellation penalty the first night's room. Cancellations after 4:00pm on Check-In day are subject to a penalty of the full stay of the reservation.
  • Non-Refundable: A non-refundable pre-payment of 100% of the entire stay will be charged upon booking. Any cancellation will incur a charge equivalent to 100% of the total. Modification to the booking are permitted, but subject to availability. The main name on the booking must match the name on the credit or debit card used to make the booking. That card must be presented on check-in. If a booking is changed, the hotel may treat this change as a new booking and update the rate depending on prices, availability and conditions on the date the change is made. 
  • No-Shows: No-Show reservations are subject to a penalty of the full stay of the reservation.
  • Early Departure: Early departures will incur a penalty charge.
Terms and Conditions

Welcome to El San Geronimo Hotel! We hope you #StayLuxurious during your stay with us. Here you will find information about the hotel.

The hotel reserves the right of admission.

Room Taxes:
 All rooms rates and fees are subject to a 9% Puerto Rican Government occupancy tax and a 18% Hotel Service Fee.

Our front desk team is available 24 hours to assist you. Check-In starts at 4:00 p.m. and Check-Out time is until 12:00 m.d. Early Check-In or Late Check-Out* are subject to availability and have a $50 fee plus taxes. *If you Check-out after 2:00 p.m., the Hotel would charge an additional night to the reservation. 

Room Occupancy: 
Our single bed rooms occupancy is up to two (2) guests per rooms and for double bed rooms is up to four (4) persons. An additional person using an existing bed will incur additional charges. No roll-away beds or cribs are available. Minors: Any child over 16 years will be considered as an adult in the room occupancy. 
Special Needs: When booking your reservation, please make sure to comment your special needs or assistance in booking an ADA room for your trip.

Smoking
: Smoking in non-designated areas within the hotel's premises will be considered a violation the Law No. 40 of August 3, 1993, as amended, and would have a $250 fee charge.
Parking: El San Gerónimo Hotel does not have a parking space available for guests, but, you may leave your luggage and bags with us at the lobby while you park the car.

Room accessories and linens that are taken or damaged will be considered property of the guest and will incur in a replacement fine of $150 per item to be charged to the credit card provided at check-in for incidentals. Rooms may be visually inspected by hotel staff and if so determined, guests may be charged for the repair and/or replacement of damaged or missing equipment, furniture and/or artwork that occurred during their stay. 


El San Geronimo will not be responsible for accidents or injuries to guests and/or loss of valuables of any kind; management reserves the right to refuse service.

Personal Information:
El San Geronimo Hotel uses the information gathered on this booking site to ensure the quality of our customer relationship management. Personal Information, such as name, address, email, and phone number, are kept confidential and are not sold to any company.

Third Party Right:
Any reservation made within a Third Party booking site that request a cancellation or modification to the reservation, must be work directly through the Third Party. 

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