Property Information
Palácio do Ramalhete, an urban palace in Lisbon`s most traditional neighbourhood contains a long history.
The garden suite, one of the areas contained in the building dates back, among others, to the 17th century and emerged perfectly unscathed from the big 1755 earthquake. 18 rooms and suites all spacious and individually designed bring you back to Portugal`s golden era.
Property Name: Palacio Ramalhete
Street Address: Rua das Janelas Verdes 92
Apt, suite, floor etc. : Rua das Janelas Verdes 92
City : Lisboa - Lisboa
Postal Code : 1200-692
Contact Name: Jens Naumann
Phone: +351213 931 380
Email: info@palacio-ramalhete.com
Amenities
- Baggage storage
- Swimming pool
- Air conditioning
- Beach chairs / loungers
- Couples only
- Heating
- Internet
- Invoices
- Non-smoking rooms
- Pool / Beach towels
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Property and Cancelation Policies :
Stays from April to October
You may cancel free of charge until 3 days before arrival. If you cancel in the 3 days before arrival, the cancellation fee will be the total price of the reservation. If you don't show up, the no-show fee will be the total price of the reservation.
Stays from November to March
You may cancel free of charge until 1 day before arrival. If you cancel the day before arrival, the cancellation fee will be cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
You may cancel free of charge until 3 days before arrival. If you cancel in the 3 days before arrival, the cancellation fee will be the total price of the reservation. If you don't show up, the no-show fee will be the total price of the reservation.
Stays from November to March
You may cancel free of charge until 1 day before arrival. If you cancel the day before arrival, the cancellation fee will be cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Terms and Conditions
1. GENERAL OBLIGATIONS AND RESPONSIBILITY OF THE USER
LAPA 92 LDA reserves the right to change these Terms of Use at any time, simply by posting the changes online on the Site, and it is the User's sole responsibility to check and comply with them each time they use the Site. Use of the Site after the changes have been published constitutes acceptance of the updated wording of the Terms of Use. If you do not agree with the changes made or, in general, with the Terms of Use, you must immediately stop using the Site and the Services.
By accessing, using and downloading materials from the Site, the User agrees, on their own behalf and/or on behalf of the entity on whose behalf they are acting, to comply punctually with the provisions of these Terms of Use, guaranteeing that they are authorised to act on behalf of the third party they represent, if this is the case.
Access to the Services by any means other than through the interface provided by LAPA 92 LDA is expressly prohibited, as is access (or attempted access) to the Site and/or the Services by automated means (including the use of scripts or web crawlers).
It is expressly forbidden to use the Site for purposes other than those for which it is intended, including illegal purposes or any other that may be considered harmful to the image of LAPA 92 LDA in the market. Usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification and unfair competition are criminal offences.
Users are also prohibited from creating or introducing into this Site any type of virus or programme that damages or contaminates it, or from advising third parties to do so.
2. RIGHTS AND OBLIGATIONS OF RR HOTELS GROUP
LAPA 92 LDA reserves the right to (i) modify, add or remove parts of the Terms of Use at any time; (ii) modify or terminate the Services for any reason and without prior notice at any time; (iii) remove User Accounts whose content is unlawful, offensive, threatening, defamatory, pornographic, obscene or objectionable or which violate third party intellectual property rights or the Terms of Use; (v) modify, replace, refuse access to the Site and the Services, suspend or discontinue them, partially or totally. These alterations will take effect from their placement on the Website or from the date of sending any communications.
3. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, LAPA 92 LDA ASSUMES NO LIABILITY TO THE USER FOR:
(I) ANY DAMAGES RESULTING FROM: (A) ANY JUDGEMENT BY THE USER AS TO THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISEMENT OR ANY RELATIONSHIP OR TRANSACTION ENTERED INTO WITH ANY ADVERTISER WHOSE ADVERTISEMENT IS DISPLAYED ON THE SERVICES OR IN THE RR HOTELS GROUP NEWSLETTER; (B) ANY CHANGES THAT LAPA 92 LDA MAY MAKE TO THE SERVICES OR ANY PERMANENT OR TEMPORARY CESSATION OF THE PROVISION OF THE SERVICES (OR ANY FEATURES OF THE SERVICES); (C) THE DELETION, CORRUPTION OR STORAGE ERROR OF ANY CONTENT OR OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH THE USE OF THE SERVICES; (D) THE DIRECT OR INDIRECT VIOLATION OF THE TERMS OF USE; (E) THE FAILURE TO MAINTAIN THE SECURITY AND CONFIDENTIALITY OF THE PASSWORD OR USER ACCOUNT DETAILS.
THE LIABILITY OF LAPA 92 LDAFOR INDEMNITY FOR ANY EMERGING DAMAGES AND INCREASING PROFITS RELATED TO THE SITE AND THE SERVICES, CAUSED BY LAPA 92 LDA, ITS REPRESENTATIVES OR AUXILIARIES IS LIMITED TO THE CASES IN WHICH IT ACTED WITH DUTY OR GROSS FAULT. IF YOU DISAGREE, IN WHOLE OR IN PART, WITH THE SITE OR THE SERVICES, OR WITH THE TERMS OF USE, YOU ONLY HAVE THE RIGHT TO STOP USING THE SITE OR THE SERVICES, AS APPLICABLE, AND TO DEMAND A REFUND.
4. NOTIFICATIONS / COMMUNICATIONS / COMPLAINTS
Any notifications and communications from LAPA 92 LDA to the User under the Terms of Use should preferably be made to the email address or address provided by the User in their User Account, without prejudice to LAPA 92 LDA being able to use other elements and forms of contact.
Any notifications, communications and complaints from the User should preferably be sent to the email [info@palacio-ramalhete.com] .
5. ACCOMMODATION
5.1. The characteristics of the Hotel and Accommodation are those set out in the booking. However, since the photographs of the Hotel were not taken on the day the Customer made the reservation, there may be non-substantial differences between the photograph and the reality on the date of the enjoyment of the services contracted by the Customer, which do not entitle the Customer to any modification of the Contract.
5.2 The prices shown are per room, but may be shown per person or according to other characteristics, which in any case will be duly indicated on the Site when making a booking. If it is possible to make a reservation for more people than the normal capacity of the Accommodation, an extra bed may have to be placed, which may not be of the same comfort and quality as the other beds in the Accommodation, reducing its usable area, as well as children's beds.
5.3 The diet and its specifics are communicated to the Customer via the Website when a booking is made.
5.4 If nothing is mentioned in the booking, the diet does not include any meal.
5.5. The group, category and denomination of the Hotel where the Accommodation is located are determined by the applicable legislation of the host State.
5.6 If there is an overbooking situation (i.e. more bookings than available Accommodation) at the Hotel where the Accommodation booked by the Client is located, the Client expressly recognises and accepts that LAPA 92 LDA may place the Client in another Accommodation in the same Hotel or in another Hotel in the same category (in any case, ensuring that the quality of the Accommodation provided is not inferior to that of the Accommodation booked by the Client), at no additional cost to the Client, and without the Client being entitled to any compensation or termination of the Contract for this reason.
5.7 As a rule, the Accommodation can be used from 3pm on the day of arrival and must be vacated before 12 noon on the day of departure (in both cases, at the local time of the respective Hotel). Staying in the Accommodation beyond the departure time may lead to the payment of additional amounts, which are the sole responsibility of the Customer.
5.8 If the Customer does not arrive at the Hotel by 23:59 on the date of entry indicated on the booking voucher, the Hotel may disregard the booking and sell the booking.
5.9. The Client must comply with the Hotel's internal rules of use, if any, and LAPA 92 LDA cannot be held responsible for any losses suffered by the Client as a result of violating them.
6. PAYMENT
6.1 The Client must pay the amount indicated on the booking form as a prerequisite for being able to take advantage of the contracted booking.
6.2 Payment of the booking may be made by the Customer (i) on the Website, on the date the booking is made or (ii) at the Hotel, on the date of entry into the Accommodation (if this method is available for the type of booking made by the Customer).
6.3 The amount indicated will be charged by LAPA 92 LDA.
7. CANCELLATION
Cancellation of bookings made through the Site may result in the loss of part or all of the booking amount in favour of the respective Hotel, in accordance with the booking policy of the selected rate.
8. TAXES
Unless explicitly stated otherwise, the price of the booking is subject to taxes legally due (including Value Added Tax), which will be charged by LAPA 92 LDA to the Client together with the booking at the legal rate in force, depending on the services contracted.
9. APPLICABLE LAW AND JURISDICTION
The Contract is governed by the laws of the Republic of Portugal.
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