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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Payments via electronic transfer must be made to the following bank account: BANK BANCOLOMBIA SAVINGS ACCOUNT # 086 - 948941 - 44

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Property Information

Casa Bugó strategically located in the heart of the historic center, which will invite you to discover the 16th century Caribbean from the elegance, personalized service and comfort of a luxury hotel designed for senior executives, groups, weddings and couples who want a warm and romantic atmosphere. Casa Bugó Boutique Hotel by BGH Group is located in Cartagena, 5 minutes walk from the beach, it is a place for a group of friends and a family trip. This charming house offers spacious, warm and well decorated rooms, equipped with quality bedding, flat screen TV with satellite cable, mini-bar, WiFi, a / c and security boxes. Capacity 28 people. 

Large terrace offering a view of the classic landscape of Cartagena, and colorful sunset. Beautiful gardens, vegetation, social areas, swimming pool, roof top, sunbeds. The property has an outdoor terrace to enjoy a good coffee and refreshing drinks, on this terrace guests can have breakfast offered by Casa Bugó.

Property Name: CASA BUGÓ Hotel Boutique by BGH Group

Street Address: Calle del Cuartel, Carrera Quinta 36-93

City : Cartagena - Bolivar

Contact Name: Viviana Gomez De La Rosa

Phone: +575 678 12 85 celular +57 305 236 3348


  • Baggage storage
  • Concierge
  • Foreign currency exchange
  • Gift shop
  • Laundry service
  • Lounge
  • Photocopying services
  • Printer
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool
  • Welcome drink
  • 24-hour check-in
  • 24-hour front desk
  • Boating
  • Bottled water
  • Breakfast in the room
  • Breakfast, free
  • Cashless payment accepted
  • Cooking class
  • Daily Housekeeping
  • Doorman
  • Face masks available for guests
  • Fire extinguishers
  • First aid kits
  • Guests can opt out of daily room cleaning
  • Internet
  • Invoices
  • Linens, towels, laundry washed per local authority guidelines
  • Massage
  • Physical distancing rules
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Tour Assistance

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
Cancellation and prepayment conditions may vary depending on the type of room.

Reservation by rooms: 50% refund on the value of the total cost of the reservation up until 14 days prior to arrival date.  No refunds for cancellations made within 14 days of arrival date.

Full house reservation: NO refundable for any reason. The guest has up to 24 months to re-schedule the reservation.

Covid19 cancellation policy: You can cancel at the anytime if a new outbreak takes place in the city or  travel conditions are not possible to Cartagena de Indias - Colombia. 100% refund.(Except full house reservation)

Terms and Conditions

Keep in mind that foreign visitors and Colombian citizens currently living outside Colombia are exempt from taxes when buying a tourist package (accommodation plus services). Upon arrival you must present a tourist visa TP - 11 or a permit - 5 / PTP - 5.

Breakfast for children under 6 years of age using existing beds is not included in the rate and must be paid directly at the property upon check-in.

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