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Property Information

Address 1: G-6, No 30 Jalan Thambipillay, Brickfields

City : Kuala Lumpur - Wilayah Persekutuan

Postal Code : 50470

Contact Name : PODs The Backpackers Home & Cafe

Phone : +60322760858

Email : admin@podsbackpacker.com

Amenities
  • Baggage storage
  • Concierge desk
  • Elevators
  • Laundry service
  • Lounge
  • Photo copying service
  • Printer
  • Safe deposit boxes at front desk

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In : 02:00 PM

Check-Out : 12:00 PM

Property and Cancellation Policies :

Full Charge - Full Deposit - If cancelled within 2 days of arrival

Terms and Conditions


Payment and cancellation policy:
1. For website booking, 100% payment will be collected. For cancellation made less than 48 hours before check-in time, full deposit will be charged. 
2. For 10% off - no cancellation rate, no refund will be given for cancellation at anytime before check-in time.
3. For group booking (5 or more people), for cancellation made less than 7 days before check-in time, the deposit paid is non-refundable.
4. No check-in will be accepted without personal identification or passport.
5. Effective 1st September 2018, under Malaysia’s Service Tax Act 2018, the provision of accommodation under prescribed circumstances is subject to service tax at the rate of 6%.
6. A tourism tax of RM10/room/night for non-Malaysians is NOT applicable to our single PODs and double PODs as they fall under innovative hotels concept which is excluded. This is also NOT applicable to shared accommodation such as dormitories.
7. A key deposit of RM20 will be collected upon check-in and will be refunded upon check-out. The key deposit will be forfeited if you lose the key card or for late check-out.
8. If you wish to make changes to your arrival date or to shorten your duration of stay, please notify us 48 hours before check-in time to avoid cancellation charges.

Guest restrictions and behaviors:
1. PODs may generally deny accommodations to a prospective guest for the following reasons:
    - The person is unwilling or unable to pay for a room or accommodation or other establishment privileges.
    - The person is visibly under the influence of alcohol or drugs or creating public nuisance.
    - The person’s use of a room or accommodation would violate the facility’s maximum capacity.
    - The person is reasonably believed to use the room or facility for an unlawful purpose or to bring in something that would create danger or risk to others.
2. PODs reserves the right to refuse service to guests we deem inappropriate for the safety and comfort of our general guests.
3. Smoking is strictly prohibited in all areas. Foods and non-plain drinks are not allowed in rooms and dormitories area.
4. We apply NO pet policy in which no pets are allowed to be in any rooms or dorms.
5. If your behavior is deemed to be unacceptable or causes damage, your booking may be terminated and you may be asked to leave our premises. No whole or part refunds will be made under these circumstances.

Access hours and privileges:
1. PODs front desk, common area and teaPODs café are opened 24 hours daily.
2. For dormitories, ACs will be switched on from 19:00 to 07:00. The quiet time for sleeping is from 23:00 to 07:00. Lights will be switched off during these hours. Out of courtesy to fellow guests, please be very quiet if you come in late at night or if you leave early in the morning.
3. Our private rooms (PODs) are made of built-in platform with mattresses on top of it. We use shared centralized ACs which we switch on from 14:00 to 07:00.
4. FREE breakfast is served daily from 06:00 to 10:00 at teaPODs café.
5. PODs reserves their rights to have access to rooms or dormitories area for the purpose of maintenance, cleaning or for late check-out without notification given to us.
6. All facilities within PODs are strictly for the benefit of in-house guests, staffs and business owners only. Access is restricted only to the said individuals at all times.

Liabilities:
1. PODs is not liable for every accident or loss that occurs in the premises, nor do we ensure the absolute safety of every guest.
2. PODs shall not be liable for the death, sickness or injury to any guests or for the loss, theft or damage to any guest’s properties however sustained or caused. It is the responsibility of the guest to ensure their belongings are secured at all times.
3. Guests are liable for any loss or damages (above wear and tear) to the property or its facilities. Guests will be charged as deemed appropriate by the management.
4. PODs reserves the right to amend, add or delete any of the terms and conditions herein whenever appropriate without any notices whatsoever.