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Property Information

Quinto Sole Hotel es tu espacio en Mahahual para descubrir, divertirte y descansar en este paradisiaco destino turistico que continua siendo poco explorado.


Property Name: Quinto Sole Hotel

Address 1: Carretera Mahahual - Xcalak km 0.350

City : Mahahual - Quintana Roo

Postal Code : 77940

Contact Name: Giovanna Villalobos

Phone : +529988832324

Email : reservas@quintosole.mx

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
Policies for DirectSale in Quinto Sole: For rates in AmericanDollars (Currency of the United States of America) henceforth.Net rates in US dollars according to the planand occupation described, per room per night. Rates subject to 16% (sixteen percent) of ValueAdded Tax VAT and 3% (three percent) of lodging tax. For rates in MexicanPesos / National Currency henceforth MXN.Net rates in Mexican pesos according to theplan and occupation described, per room per night.Rates subject to 16% (sixteen percent) of ValueAdded Tax VAT and 3% (three percent) of lodging tax. Continental breakfast.It consists of regular coffee, tea or glass ofmilk, juice or seasonal fruit plate, toast, butter, and jam. Extra guests in European Plan (without food),hereinafter EP, has an additional cost of $ 10.00 (ten) USD and in Breakfast IncludedPlan, henceforth BBK has an additional cost of $ 15.00 (fifteen) USD eachperson plus taxes.In case of payment in national currency, theextra person in EP will pay the equivalent in Mexican pesos according to theexchange rate that day is published for such purposes. Groups.Reservations from 5 (five) rooms or more inpeak night, is considered a group. Please contact the sales area for follow-up. Maximum occupancyaccording to the type of room: A. Rooms with two Queen Size beds or with a"King Size" bed and a sofa bed can accommodate four people, which canbe: two adults and two children under the age of eleven, or three adults and onechild under up to eleven yearsB. Rooms with a "Queen Size" bed anda sofa bed or with a "King Size" bed, it admits two people that canbe: two adults and a minor of up to eleven years old or two adults.C. Rooms with a queen-size bed or with twosingle-size beds can accommodate two people, which can be: One adult and onechild under 11 or two adults. Minors.From zero to eleven years. They share a roomwith their parents without charge. From twelve years onwards, extra personcharges as an adult in a room according to the contracted plan applies.No minor of this age (zero to eleven years old)can stay alone in a room without the company of an adult with whom he/she showsfiliation.   Schedules. • Check-in time at the hotel"Check-in": Fifteen (15:00) hours.• Check-out time of the hotel "Checkout": Twelve (12:00) hours. Payment ofreservations.The hotel is required to receive in advance thetotal payment of the reservations made. Changes andcancellations.• Non-refundable rate (NR) does not acceptchanges or cancellations.• Refundable Rate applies changes and/orcancellations without charge up to eight days before the date of arrival of thereservation. Except for reservations scheduled between the twenty-first ofDecember of the year two thousand and eighteen and the two of January of theyear two thousand and nineteen.• Changes or cancellations made between sevendays and up to twenty-four hours before the check-in time of the check-in dateof the arrival date applies one-night charge according to the rate described inthe contract plus applicable taxes.• Changes and cancellations on the same day ofarrival, as well as not arriving "No Show" or early departures;applies a full charge of the nights booked according to the rate described inthe contract plus applicable taxes.• Special policies for the period of Decembertwenty-first of the year two thousand and eighteen to the second of January ofthe two thousand and nineteen.• Special policies for the twenty-first ofDecember of the year two thousand nineteen to two of January of the year twothousand and twenty.• Non-refundable rate (NR) does not acceptchanges or cancellations. Refundable Rate.• Requires a minimum stay of 2 nights.• Refundable Rate applies changes and/or cancellationswithout charge untiltwenty-one days before the arrival date of thereservation.• Changes and cancellations made less thantwenty-one days before the arrival date of the reservation, as well as notarriving "No Show" or early departures; full charge of the reservednights apply according to the rate described in the contract plus applicabletaxes.
Terms and Conditions

Inaccordance with what is established by the Federal Law of Protection ofPersonal Data in Possession of Private Servicios Turisticos Simonini S.A. deC.V puts at your disposal the following privacy notice. ServiciosTuristicos Simonini S.A. de C.V. is responsible for the use and protection ofyour personal data, in this sense and in compliance with the legal obligationsestablished in the Federal Law on Protection of Personal Data Held by PrivateParties, through this instrument informs the owners of the data, theinformation that is collected from them and the purposes that will be given tosaid information. Whatinformation do we collect? •Identification data, including address, nationality, age and marital status.• Physicaland electronic contact data.• Data onthe means of payment and alternatives.• Data ofpeople accompanying you and affiliation in your case.• Data onneeds and requirements.• Data ontastes, allergies or personal preferences.• Anyinformation necessary or convenient for the satisfaction of your stay.   Including health conditions or limitationson mobility. Thepersonal data that you provide to Servicios Turisticos Simonini S.A. de C.V.they will be treated with the purposes indicated below. 1. We useyour information to comply with the obligations related to the fulfillment ofour services, among others, assign a reservation number and provide theappropriate service to your needs and provide continuity and follow-upincluding the payment of these services.2.Attending, complaints and suggestions, through our media, as well as for anyprocedure related to your reservation or luxury travel service, luxury travelexperiences and social, cultural, luxury business events in Mexico.3. Send toyou quotes about the services requested.4. Contactyou to offer services and social, cultural events, Businesses in Mexico, etc.5. Keep ourrecords updated. We informyou that your personal data will not be shared with any authority, company,organization or person different from us and will be used exclusively for thepurposes that for our relationship are necessary. You havethe right to know at all times what personal data we have about you, what weuse them for and the conditions of use we give you (Access); likewise, it isyour right to request the correction of your personal information in case thatit is outdated, inaccurate or incomplete (Rectification); likewise, you havethe right to have your information removed from our records or databases whenyou consider that it is not being used properly (Cancellation) as well as tooppose the use of your personal data for specific purposes (Opposition). Theserights are known as ARCO. For theexercise of ARCO rights, the respective request must be submitted to ServiciosTuristicos Simonini S.A. de C.V. It is worthmentioning that at any time you can revoke your consent for the usage of yourpersonal data. In the same way, you can revoke the consent you have given usfor the processing of your personal data. For this, you must consider that therevocation of your consent implies that we cannot continue to provide theservice you requested or the conclusion of your relationship with us. In order torevoke the consent, the request must be submitted to Servicios TuristicosSimonini S.A. de C.V. You cancontact Servicios Turisticos Simonini S.A. de C.V. by sending your request tothe email reservas@quintosole.mx with subject: "Data Privacy". Sincerely, Servicios Turisticos Simonini S.A. de C.V.