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Property Information

Located just outside Cold Lake next to Casino Dene
Hwy 28 & RR 423


Property Name: Hotel Dene & Conference Centre

Street Address: Hwy 28 & RR 423, PO Box 536

City : Cold Lake - Alberta

Postal Code : T9M 1P2

Contact Name: Hotel Dene

Phone: 1-780-594-0989

Email: Info@hoteldene.com

Amenities
  • Audio / Visual equipment rental
  • Elevator
  • Fax services
  • Fitness center
  • Meeting rooms
  • Photocopying services
  • Printer
  • Safe deposit boxes at front desk
  • 24-hour check-in
  • 24-hour front desk
  • Accessible Parking
  • Air conditioning
  • Banquet rooms
  • Bar
  • Billiards / pool table
  • Breakfast Buffet
  • Breakfast, free
  • Casino
  • Designated smoking area
  • Facilities for disabled guests
  • Food delivery
  • Golf course within 3.5 km / 2 mi
  • Guest accomodation cleaning can be cancelled
  • Guest parking
  • Heating
  • Hypoallergenic rooms
  • Internet
  • Invoices
  • Linens, towels, laundry washed per local authority guidelines
  • Minimarket / Convenience store
  • Newspapers
  • Non-smoking rooms
  • Outdoor furniture
  • Property has wheelchair access
  • Refillable water stations
  • Restaurant
  • Security alarm
  • Self-service laundry
  • Shared lounge / TV area
  • Smoke alarms
  • Smoke-free property
  • Snack bar
  • Special diet meals (on request)
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: $25.00

Late check-out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :

Partial Charge - First Night Stay - If canceled within 1 days of arrival

Terms and Conditions

Prices are based on double occupancy, any extra guests over the age of 13 are subject to an extra charge of up to $20, children 4 - 12 are $10.
Taxes are 9% (5% GST and Tourism Levy 4%).
Deposit is required upon check-in $500 Cash or Credit Card on top of night(s) stay.
The one who pays deposit and/or puts name on room is responsible for everyone in the room, if they break anything or smoke/vape in the room the one responsible will be for covering costs.

Check in time is 3pm and check out is 11am, late check outs and early check ins are subject to extra charges and based upon availability. 
Cancellation notice is required 24 hours before check-in date to avoid penalties (1 night stay charge)

No smoking or vaping is allowed anywhere inside the hotel, there are designated spots outside for smoking. Smoking in room, building, hallway, smoking with door open so smoke comes back inside will result in a $500 cleaning fee, charged per room.
Quiet time is from 11pm to 7am. 

Pets are $20 per pet per night with limit of 2 in any room. Pets are limited to 1st floor and subject to extra cleaning fees ($250) should they be taken higher without pre-approval.

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Prices above may or may not include taxes
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