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The Rochester Hotel in Durango, Colorado

Located in the heart of downtown Durango, The Rochester Hotel provides all of the comforts and amenities of a well-appointed boutique hotel. At the Rochester Hotel, you are invited to indulge yourself by relaxing with a glass of natural wine in our beautiful garden, inviting friends to socialize in our lobby lounge, or unwinding in your room with a show on TV. Please note that the "Pet Friendly King Room with Courtyard Access" are our only pet-friendly rooms offered at The Rochester. If you have any questions, please call us at 970-764-0035.

Our amenities include:

Hotel & Property
  • Garden access
  • Natural wine & beer at our lobby bar (for purchase)
  • Electric car charging stations (2 total)
Rooms
  • Complimentary high-speed Wi-Fi
  • Flatscreen Roku TVs
  • Aesop bath amenities
  • Hair dryer
  • Ceiling fan
  • Air conditioning (in the summer)


Property Name: Rochester Hotel

Street Address: 726 East 2nd Avenue

City : Durango - Colorado

Postal Code : 81301

Phone: 970-764-0035

Email: stay@rochesterhotel.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Payment:
  • All reservations will be charged in full one week before arrival.
Cancellation Window:
  • Reservations may be canceled up to the day before arrival.
  • Cancellations made on the day of arrival are not eligible for any refund or credit, regardless of the reason.
Refund and Credit Options:
  • Cancellations made after you have been charged and prior to the day of arrival are eligible for:
    • either a 50% refund, or
    • a 100% credit for use within one year of the original stay date.
This cancellation policy applies to cancellations for any reason, including flight delays or cancellations, road closures, inclement weather, sickness, or other medical emergencies, or any other reason outside of The Rochester Hotel’s control.
Terms and Conditions

CHECK IN / CHECK OUT

Check-in time is 3pm. You are welcome to arrive early to leave your bags, but your room may not be available until 3pm. Check-out time - 11am. Late check-out is available for fee of $20/hour until 3pm. After 3pm 100% of the room rate will be charged.

PAYMENTS AT CHECKOUT

All outstanding balances and tabs are settled at checkout. We accept credit cards or cash only. When you book online with us, our system keeps your card on file to cover any room charges or damages. Missing items, excessive soiling, or damage to furniture, linens, carpets, and other property will be assessed and then billed to the customer at our replacement cost, which may include labor costs. We will always try to be transparent in our communication about damage to rooms.

PROPERTY RULES

No smoking of any kind anywhere on the property, including the courtyard. Smoking anywhere on the property will result in a $175 cleaning and smoke damage charge. Children are welcome at The Rochester Hotel, provided we are advised of your intended occupancy at the time of reservation and your children are properly supervised by a responsible adult at all times. Quiet hours are from 10:00pm to 6:30am. During this time, we ask that you respect your neighbors and keep noise to a minimum. If we have to repeatedly ask you to quiet down, we will then ask you to leave the property and no refund will be given. We are not responsible for damaged, lost, or stolen property.

PARKING

We offer 8 free parking spaces exclusively for our guests in the alley behind The Rochester Hotel. Once these spaces are full, please request a parking pass from our host.

Parking Pass Instructions:
  • Hang the parking pass visibly on the rearview mirror of your vehicle.
  • The pass grants access to the municipal parking lots on either side of The Rochester Hotel.
  • Please return the parking pass before you check out.
Failure to return the parking pass will result in a $30 fee.

TECHNOLOGY

Our Wi-Fi is complimentary to all guests and is fully accessible throughout the property.

We reserve the right to update our policies in any way at any time.
Thank you for your cooperation!

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