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City Backpackers HQ, in the very heart of Brisbane. Want to be close to all the action? Then City Backpackers HQ is the place for you! Only minutes from all the best shopping, bars, restaurants and nightlife, with options to suit all our travellers, those on a shoe string budget or those who want to splash the cash.Take to the streets of all that Brisbane and South East Queensland have to offer, or kick back on one of our widespread terraces, pool with spectacular river city views, movie lounge with a wide range of movies to choose from or stay connected with friends and family around the world with our free Wi-Fi.

Property Name: City Backpackers HQ

Street Address: 380 Roma St

City : Brisbane City - Queensland

Postal Code : 4000


Phone: (07) 3211 3221


  • Baggage storage
  • Elevator
  • Photocopying services
  • Safe deposit boxes at front desk
  • Swimming pool
  • 24-hour security
  • Air conditioning
  • Carbon monoxide detector
  • CCTV in common areas
  • CCTV outside property
  • Daily Housekeeping
  • Designated smoking area
  • Express check-in / check-out
  • Garden
  • Heating
  • Internet
  • Invoices
  • Ironing Service
  • Lockers
  • Movie nights
  • No Children Allowed
  • Non-smoking rooms
  • Picnic area
  • Private check-in / check-out
  • Safety deposit box
  • Self-service laundry
  • Smoke alarms
  • Sun deck
  • Terrace
  • Tour Assistance
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 10:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: $20.00

Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 1 days of arrival

Terms and Conditions

To view our Terms and Conditions please click here:

The price includes the use of all bed linen, free WiFi and free tea/coffee and use of our kitchen facilities, pool and common areas

Please note we are a hostel for international backpackers only you must have a valid international passport for check in.

For bookings prior to arrival we accept only Visa and MasterCard. 

You must be at least 18 years old to stay at City Backpackers HQ, we do not allow children.

City Backpackers HQ is unable to guarantee all members of group bookings will be accommodated in the same room.
We offer discounted rates for guests who book directly 7 days or more, these are non-refundable if you depart early.
Once the balance is paid and the reservation is checked in, all payments are non-refundable.
When you create a booking with us, the first night's accommodation will be charged and held as a deposit to secure your reservation. If the reservation is cancelled within the free cancellation period, this will be refunded back to you. 

Reception is open from 07:30 until 23:00

If you need any additional information, please don't hesitate to contact us at any time.

We look forward to seeing you soon.

House rules:
1. No drugs in the hostel.
2. No smoking indoors, if the fire alarm is activated by smoking, vaping or candles etc. The fine of $1500 will be charged to you.
3. Non-guests can come into the common room ONLY with permission from Reception. You are responsible for your guests.
If you sneak non-guests into the room you will be evicted with no refund.
4. Drink in moderation. If you drinking becomes a problem we have the right to ask you to leave, and we will.
5. Your belongings are your responsibility. Keep your eyes on your things – we take no responsibility for lost or stolen items.
6. Let us know if you plan to stay longer than your reservation. If you don’t book ahead your bed may be sold to someone else.
7. If you are caught stealing someone else’s food or drink you will be immediately evicted.
8. We have the right to evict anyone for unlawful, inappropriate or violent behaviour. If you refuse to leave when asked, you are trespassing and we will call the police.
9. Management reserves the right to refuse entry to any guest at check-in.

These rules need to be respected by every guest at  City Backpackers HQ

We want everyone to feel safe and welcome!
Please don’t hesitate to ask us for help or advice 

City Backpackers HQ Management

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