Property Name: Hotel María Isabel
Street Address: Blvd. Camino Real 351
Apt, suite, floor etc. : Jardines Vista Hermosa
City : Colima - Colima
Postal Code : 28017
Contact Name: Aida Zamora
Phone: +52 (312) 3160750
Email: hola@hmi.mx
Amenities
- Baggage storage
- Concierge
- Fitness center
- Laundry service
- Meeting rooms
- Photocopying services
- Printer
- Room service
- Safe deposit boxes at front desk
- Valet service
- 24-hour front desk
- 24-hour security
- Accessible Parking
- Bar
- Bottled water
- Cashless payment accepted
- Face masks on staff
- Fire extinguishers
- First aid kits
- Hair / Beauty salon
- Hand sanitizer provided
- Internet
- Key card or motion-controlled electricity
- Locker rooms
- Pool / Beach towels
- Property has wheelchair access
- Restaurant
- Smoke-free property
- Steam room
- Taxi service
- Towels changed upon request
- Vending machines (contents unspecified)
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 12:00 PM
Late Check-out Hour: 6:00 PM
Late Check-out Fees: 50%
Late check-out (after 12:00 PM and before 6:00 PM) may result in a fee.
Property and Cancelation Policies :
Terms and Conditions
Please read the following terms and conditions from the Hotel Maria Isabel website.
By accessing this page, you accept all terms and conditions of the establishment without any limitation.
Rates:
Rates published on the website of Hotel Maria Isabel are valued per night of stay.
Promotional or special rates are valid only when booking Hotel Maria Isabel website.
All of our ratesinclude VAT tourist taxes as well as government taxes.
Reservations:
Reservations areconsidered confirmed only with a guarantee card.
Doubts regardingreservations are not answered automatically, but individually with a response within 2 business days.
Check in / Check out:
Our check-in time is at 3:00 p.m. Check-out or departure time is at 12:00 p.m.
Departures after12:00 p.m. will be subject to pay half rent at 50% of our rack rate.
Payments:
Payment is made upon arrival, can be made by credit card, debit card or cash.
If you want to make a bank transfer, it must be requested 24 hours in advance and on business days (Monday to Friday), or you must contact the hotel directly by calling or sending an email to reservaciones@hmi.mx requesting this form of payment to beindicated, as well as the requirements that are needed.
Changes,Cancellations and No-Show Policies:
Any change orcancellation must be made 24 hrs before your arrival, you can send us an emailto hola@hmi.mx requesting your modifications or by phone at (312) 31-60-750.
You can confirmyour reservation by telephone if your arrival happens between 6:00 p.m to 7:00p.m, otherwise, your reservation will be canceled.
No-show charges will be billed for one night during low season and for the total of your stay during high season.
Hotel services:
Some of the services inside the hotel are free (wifi, parking, gym, and sauna) while others require a minimum fee.
Please request more information when booking or contact us in order to avoid confusion.
The hotel is not responsible for any loss or damage to property owned or under the custody ofthe client.
The hotel provides a safe box at the customer's expense and risk.
Restrictions:
It is not allowed to enter the hotel with the following:
Pets.
Eating and drinking outside your room.
We have two terraces which can be used for the consumption of food and beverages, but not in the pool areas.
Electricalappliances or equipment for heating or cooking.
Behaviors that we consider reasonably inappropriate, such as:
Inappropriate levels of noise or disturbances.
State of drunkenness or rebellious behavior.
If any behavior seems offensive to other guests or collaborators, we will act accordingly of the situation.
In the unfortunate case where we have to cancel your reservation, you will be obliged to leave the accommodation immediately. Moreover, you will be responsible for any damage or loss caused by you or a member of your group.
Thank you for understanding.
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