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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Payment to be made to:
Company Name:
KABUSHIKI KAISHA HAKUBA RESORT INVESTMENTS
Telephone Number:
+81-261-75-0075
Account Name:
KABUSHIKI KAISHA HAKUBA RESORT INVESTMENTS
Address:
HOKUJO 2587-1, HAKUBA MURA, KITA AZUMI GUN, NAGANO JAPAN 399-9301
Bank Name:
NAGANO BANK
Bank Address:
HOKUJO 7078-10, HAKUBA MURA, KITA AZUMI GUN, NAGANO JAPAN 399-9301
Bank Tel:
+81-261-72-3010
SWIFT Code:
NAGAJPJZ
Account Number:
8434611
Currency:
JPY
Property Information

Alpine Chalets Hakuba is located in a quiet forest area but close enough to the Echoland, which is the main area of the popular restaurants, bars, and cafes in Hakuba.
Each unit has a kitchen (or kitchenette) and washing machine for self-catering, making it perfect for long-term stays.
Echoland is about a 10-minute walk away, and the nearest supermarket or convenience store is about a 5-minute drive away.

In the summer, BBQs are available free of charge for you to enjoy with your family and friends.
In winter, the ski resorts are located about 10 minutes away by car.
The free ski shuttle bus stop is a very convenient 30-second walk away from your door.


Self-check-in is available, so please come without worrying about time.


Property Name: ALPINE CHALETS HAKUBA

Street Address: Hokujo 2458-34

City : Hakuba Mura - Nagano

Postal Code : 399-9301 Japan

Contact Name: Alpine Chalets Hakuba

Phone: +81261755360

Email: office@alpine-hakuba.com

Amenities
  • 24-hour check-in
  • Air conditioning
  • Airport shuttle
  • BBQ facilities
  • Carbon monoxide detector
  • Cashless payment accepted
  • Contactless check-in / check-out
  • Designated smoking area
  • Face masks available for guests
  • Fire extinguishers
  • Garden
  • Guest accommodations disinfected between stays
  • Guest parking
  • Heating
  • Hiking
  • Hygiene certification
  • Internet
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Non-smoking rooms
  • Picnic area
  • Raised toilet
  • Screens between staff / guests where needed
  • Self-service laundry
  • Single-use plastics removed
  • Ski equipment rental
  • Ski school
  • Skiing
  • Smoke alarms
  • Smoke-free property
  • Temperature check for guests and staff
  • Tours

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 10:00 AM

Property and Cancelation Policies :

2024-25 SEASON DIRECT BOOKING 
CANCELLATION POLICIES
Green Season (1 Apr 2024 - 14 Dec 2024)
7 days or less prior to check in: 100%

Winter Season (15 Dec 2024 - 31 Mar 2025)
46 days or more prior to check in: 25%
45 days or less prior to check in: 100%
Note: All discount reservations are non-refundable.

PAYMENT POLICIES
We will charge the full amount to your registered credit card after the reservation is confirmed.
*Charges will appear on your statement from "JHN Travel Hakuba" our in-house travel agency.
Terms and Conditions

CURRENCY
All charges are made in Japanese Yen. Other currencies listed on this website are for information purposed only.

CHECK IN
Self Check-in applies for all reservations.
Check In is from 15:00. Pin and instructions will be sent before arrivals. 
In accordance with Japanese regulations, we must take a copy of passports for all guests that do not reside in Japan.

SEND LUGGAGE
You can send your luggage before check in to the address below. On your slip, please write down the reservation name (guest who made the reservation) and check in date.
Address: Hakuba Base Camp, 6141-1 Hokujo, Hakuba Mura, Nagano, Japan 399-9301
Tel: +81-(0)261-75-5360

NON SMOKING
All units are 100% Non-Smoking.

ITEMS PROVIDED
Linen and Towels are provided. Please note that refills will not be provided.
Guests must provide their own amenities (e.g. toothbrush, toothpaste etc).
A limited amount of toilet paper is provided at the beginning of the stay. Guests must replenish at their own costs

FREE PARKING
Alpine Chalets Hakuba & Alpine Villa Hakuba - parking space of 1 vehicle per unit. No reservations is needed.
Alpine Condos Hakuba - parking space of 1 vehicles is available. Advance booking is needed.

OUTDOOR BBQ FACILITY (GREEN SEASON)
We provide BBQ charcoal grills, tables, chairs, tong for charcoal. BBQ facility is free of charge for the guests of Alpine Chalets Hakuba. Please book in advance.
Please prepare the BBQ grill net (size 30cm x 40cm) charcoal, lighter etc. 
Quiet Hours are from 21:00, please do not disturb your neighbors with loud noise.

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Prices above may or may not include taxes
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