Property Information
Experience breathtaking views of Los Angeles from your private balcony and enjoy dining at the iconic Yamashiro Restaurant. Hollywood Hills Hotel offers a unique blend of a central location with the privacy of the hillside, providing a truly distinctive stay. Hollywood Hills Hotel features self check-in, digital keys delivered to your phone and and a 24 hour virtual front desk for your convenience. We are always available and strive to make your stay exceptional.
Property Name: Hollywood Hills Hotel
Street Address: 1999 N Sycamore Ave
City : Los Angeles - California
Postal Code : 90068
Contact Name: Front Desk
Phone: +1 323 999 1539
Email: info@hollywoodhillshotel.com
Amenities
- Swimming pool
- 24-hour check-in
- Air conditioning
- Bar
- Bottled water
- Contactless check-in / check-out
- Express check-in / check-out
- Garden
- Guest parking
- Heating
- Internet
- Invoices
- Non-smoking rooms
- Private check-in / check-out
- Restaurant
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 11:00 AM
Late Check-out Hour: 1:00 PM
Late Check-out Fees: $45.00
Late check-out (after 11:00 AM and before 1:00 PM) may result in a fee.
Property and Cancelation Policies :
24-Hour Free Cancellation:
- Effective July 1, 2024, Hollywood Hills Hotel offers a 24-hour free cancellation period after booking confirmation, applicable only to reservations made at least 72 hours before check-in. Reservations made within 72 hours of arrival are subject to standard cancellation terms. Please review these terms during booking.
Refundable Bookings:
- First night + tax charged upon booking.
- Balance charged 48 hours before check-in.
- Cancel up to 48 hours before check-in for a full refund of the deposit.
- Cancellations made after this deadline will result in forfeiture of the full reservation amount.
- Date changes allowed up to 48 hours prior to arrival, subject to availability.
- First night + tax charged upon booking.
- Balance charged after 24 hours.
- Payments are non-refundable, and date changes are not allowed.
No-Show Policy:
- If the guest does not arrive and there is no communication by 11 AM the day after the scheduled arrival date, the reservation will be canceled, marked as a no-show, and no refund will be issued.
Last-Minute Bookings:
- Reservations made within 48 hours of check-in are charged in full upon booking and are non-refundable.
- Must be made in writing stating the reservation number via email to the following address: info@hollywoodhillshotel.com. All cancellations will be confirmed via email.
- A 14% California Occupancy Tax is applied to the room rate.
Terms and Conditions
Hollywood Hills Hotel Policies
Updated: August 26, 2024
Smart Technology Policy:
- We use smart technology to enhance our guests' experience and provide efficient, personalized service.
- Rooms do not have landline telephones; please use personal smart devices for communication.
- Digital check-in and room access are facilitated through our website, with a digital key sent directly to your device.
- Upon booking, you agree to receive a check-in link, digital room key, reservation information, and promotional offers via text from Hollywood Hills Hotel. Text "HELP" for assistance or "STOP" to opt-out.
Check-In & Check-Out:
Self Check-In:- Check-In: 4:00 PM. Early check-in available from 1:00 PM for a $45 fee.
- Check-Out: 11:00 AM. Late check-out available until 1:00 PM for a $45 fee.
- To arrange early check-in or late check-out, please use the check-in link or contact us at (323) 999-1539.
- Hollywood Hills Hotel is a self check-in property. Our 24-hour front desk is available via text or phone at (323) 999-1539.
- 48 hours prior to arrival, you will receive a required online check-in link via text to complete.
- Government ID and matching credit card are required for online check-in.
- Early check-in, late check out and parking are available for purchase.
- Room access is granted via a QR code sent to your smartphone via text at check-in time.
- For same-day reservations made after 4 PM, immediate online check-in is mandatory.
- To check out, scan the QR Code located on your room door or text us at (323) 999-1539 with your room number and "Checking Out."
Security Deposit:
- A $250 security deposit is required during online check-in and is released upon satisfactory room inspection at check-out.
- Charges may apply for damages, excessive cleaning, or policy violations, including:
- Noise complaints impacting other guests
- Any room damages or property defacement
- Smoking within the room or any non-designated area
- Damage or excessive cleaning required due to pets
- Exceeding the stated room occupancy limit
- Conduct deemed disrespectful or disruptive to staff or guests
- Items damaged or missing from the room inventory
- Unauthorized late check out
- Unauthorized commercial filming or photography
- Violations of house rules or policies
Age & Room Occupancy:
For 24-hour assistance, call or text us at (323) 999-1539.
- Guests must be at least 18 years old to book a room and check in.
- Classic and Suite Hollywood View Rooms can accommodate a maximum of 2 adults.
- Family Suite Hollywood View Rooms can accommodate up to 4 adults.
- We do not provide cots or additional beds.
- On-site parking is available for $35 per night.
- Reserve your parking spot through the check-in link sent 48 hours before your arrival.
- Parking is permitted only in designated "Hotel Guest Parking" spots; street parking is not allowed.
- Rooms are automatically cleaned every third day of your stay.
- Daily room refresh is available upon request.
- To request a refresh, scan the in-room QR code or text us at (323) 999-1539 by 1 PM.
- Pool hours are 9 AM – 9 PM. No glassware is allowed by the pool.
- No lifeguard on duty. Children must not be left unattended at any time.
- We welcome one dog or ADA-compliant service animal per room.
- Pets should not be left unattended and should be leashed when outside the room.
- Damage caused by pets or service animals is subject to the $250 security deposit.
- Packages should be addressed to the reservation holder and specified room number within the reservation dates.
- Consider alternative local pickup options for security.
- Smoking is allowed only on balconies and designated areas.
- A $250 cleaning fee applies if smoking occurs inside rooms or in undesignated areas.
- Professional filming or photography requires prior approval from hotel management.
- Please contact info@hollywoodhillshotel.com for permissions.
- Property is not liable for any lost or stolen items due to guest negligence.
- Guests are financially responsible for any damages they cause.
- We ask that all guests respect our property and fellow guests during their stay.
For 24-hour assistance, call or text us at (323) 999-1539.
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