We are located in the heart of Antigua Guatemala, only 1.5 blocks from the Central Plaza.
El Carmen Hotel is located in an old house from the 18th Century, which was then remodeled in 1969, and was then established as a hotel in 1990. Therefore each room has been adapted to keep the original structure of an old colonial house.
Property Name: El Carmen Hotel
Street Address: 3a. Avenida Norte No. 9
City : La Antigua Guatemala
Postal Code : 03001
Phone: +50278323851
Email: contacto@elcarmenhotel.com
Amenities
- Baggage storage
- Foreign currency exchange
- Laundry service
- Room service
- 24-hour front desk
- Air conditioning
- Breakfast, free
- Cashless payment accepted
- Daily Housekeeping
- Guest parking
- Hygiene certification
- Internet
- Ironing Service
- Non-smoking rooms
- Property has wheelchair access
- Restaurant
- Terrace
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancellation Policies :
- Reservations with flexible rate can be cancelled or modified 3 days prior to arrival and 7 days during High Season.
- If you cancel outside of this window, you don't show up or leave before your check out date, the total amount of the reservation will be charged and no refunds will be given.
- Reservations with a non refundable rate cannot be cancelled or modified and won't have refunds.
- There will be a 10% administrative fee on approved refunds. If your payment has been issued an invoice, an additional 22% of taxes cannot be refunded.
- More into at elcarmenhotel.com/en/policies.html
Terms and Conditions
- For online reservations the hotel will charge the total of the reservation to the registered credit card prior to arrival.
- All reservations must be paid in full at check in.
- Each reservation includes parking for 1 car. Parking is located 3 blocks from the hotel.
- The hotel reserves the rights to cancel reservations with invalid credit cards of no payment receipt.