Property Information
Enjoys a wonderful view over the sea and the magic of the surroundings at Alani Hotel & Spa, only 180m from My Khe Beach, Da Nang, Vietnam. This elegant hotel provides a rooftop swimming pool, an outdoor cocktail bar on 14th floor, a spa-massage room with sauna and steam bath, tours, car rental and all you need for your trip in Da Nang. Your well-being and comfort is a must for us during your stay with us.
Property Name: Alani Hotel & Spa
Street Address: 134 - 136 - 138 Tran Bach Dang, My An, Ngu Hanh Son, Da Nang, Vietnam
City : Da Nang
Postal Code : 550000
Contact Name: Alani Hotel & Spa Da Nang
Phone: +842363887227
Email: info@alanihotel.com
Amenities
- Baggage storage
- Elevator
- Fax services
- Fitness center
- Laundry service
- Lounge
- Meeting rooms
- Photocopying services
- Printer
- Room service
- Safe deposit boxes at front desk
- Swimming pool
- Welcome drink
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Access to healthcare professionals
- Accessible Parking
- Air conditioning
- Airport shuttle
- All rooms disinfected daily
- All-inclusive meals
- Bar
- Beach chairs / loungers
- Bike tours
- Boating
- Bottled water
- Breakfast Buffet
- Breakfast in the room
- Breakfast, Continental
- Breakfast, free
- Business center
- Canoeing
- Car for hire
- Car rental
- Cashless payment accepted
- CCTV in common areas
- Chocolate / Cookies
- Coffee Shop
- Cooking class
- Daily Housekeeping
- Designated smoking area
- Diving
- Doorman
- Dry Cleaning
- Express check-in / check-out
- Face masks available for guests
- Family rooms
- Fire extinguishers
- First aid kits
- Food can be delivered for in-room dining
- Food delivery
- Foot bath
- Fruit
- Golf course within 3.5 km / 2 mi
- Grocery deliveries
- Guest parking
- Guests can opt out of daily room cleaning
- Happy hour
- Heating
- Honeymoon / bridal suite
- Hypoallergenic rooms
- Internet
- Invoices
- Ironing Service
- Key card or motion-controlled electricity
- Kid-friendly buffet
- Kids' meals
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Locker rooms
- Lockers
- Massage
- Massage chair
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Postal Service
- Prepared lunches
- Private check-in / check-out
- Property cleaned by professional cleaning companies
- Restaurant
- Restaurant (Halal)
- Safety deposit box
- Sauna
- Security alarm
- Shared lounge / TV area
- Shuttle service
- Smoke alarms
- Snack bar
- Soundproof rooms
- Spa
- Special diet meals (on request)
- Steam room
- Suit / Trouser press
- Sun deck
- Taxi service
- Terrace
- Theme park
- Ticketing service
- Tour Assistance
- Tours
- Towels changed upon request
- VIP room facilities
- Walking Tours
- Water sports (motorized)
- Windsurfing
- Wine / Champagne
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 12:00
Late Check-out Hour: 03:00
Late Check-out Fees: 30%
Late check-out (after 12:00 and before 03:00) may result in a fee.
Property and Cancelation Policies :
- The guest can cancel free of charge until 3 days before arrival.
- The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
- The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
Terms and Conditions
Arrival and Departure
- Check-in time is from 2.00 pm
- Check-out time is prior to 12.00 am
Early check-in or late check-out is available and rates are available on request. Although our team members are available 24 hours a day, we would appreciate your advising us with your arrival time.
Accepted Payment Methods
We accept MasterCard, Visa and American Express as well as cash and travellers cheques. Please note that a credit card surcharge of 1.5% for Mastercard, Visa, a surcharge of 2% for JCB, Union Pay and 3% for American Express.
We accept MasterCard, Visa and American Express as well as cash and travellers cheques. Please note that a credit card surcharge of 1.5% for Mastercard, Visa, a surcharge of 2% for JCB, Union Pay and 3% for American Express.
Reservations Guarantee
To guarantee your reservation you will be asked for your credit card details. The bookings without corresponding guarantee payments are not includedin the system.
To guarantee your reservation you will be asked for your credit card details. The bookings without corresponding guarantee payments are not includedin the system.
Cancellations
- The guest can cancel free of charge until 3 days before arrival.
- The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
- The guest can cancel free of charge until 3 days before arrival.
- The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
Non-arrival
Should you fail to arrive on the scheduled day of your reservation, your room will be held until the following day in case you have been unforeseeably delayed and are unable to contact us. Should you not arrive the next day your reservation will be cancelled and the total accommodation charge which will be applied to your credit card. After check-in, should you shorten your stay, full payment will be forfeited.
Should you fail to arrive on the scheduled day of your reservation, your room will be held until the following day in case you have been unforeseeably delayed and are unable to contact us. Should you not arrive the next day your reservation will be cancelled and the total accommodation charge which will be applied to your credit card. After check-in, should you shorten your stay, full payment will be forfeited.
Rates and Minimum Length of Stay Requirements
Our rates vary by room type, availability, day of the week and season; weekends are always in high demand. During periods of high demand or major events and for certain packages we may apply a requirement for a Minimum length of stay. You will be advised of this at the time of your reservation.
Goverment TaxesOur rates vary by room type, availability, day of the week and season; weekends are always in high demand. During periods of high demand or major events and for certain packages we may apply a requirement for a Minimum length of stay. You will be advised of this at the time of your reservation.
All guest expenses are subject to Goods & Services Tax of 10.0% which is included in any room or ancillary prices quoted.
Gratuities and Service Charges
Tips and gratuities to our team members are at our guest’s discretion and we do not apply any compulsory service charges.
Smoking
We do not permit smoking within our guest rooms and smoking within enclosed public areas is against the hote policies; there is the outdoor terrace where smoking is permitted. A sanitisation fee of one additional night’s accommodation or package fee will be charged where smoking occurs within a guest room.
Pets and Animals
No pets and animals are allowed within our guest rooms
Additional Guests
Unless otherwise specified all accommodation and packages rates quoted are based on double occupancy. Please contact our Reservations Team regarding rates for additional guests.
Group Bookings
If guests requiring ten or more rooms are travelling together we request notification in advance so that we can assist our guests to check-in in the best possible manner. We like to personally welcome all group members and to provide the utmost and friendly and personal service. We welcome the opportunity to assist your party with advice on local activities, events and entertainment, special experiences and even airport transfers.
Environmental Policy
We constantly challenge ourselves to provide the right environment for our guests and team members through the promotion of environmental awareness. We train our team members to incorporate good environmental practice in all aspects by periodically reviewing our practices, procedures and objectives.Disputes and Claims
Any controversy, dispute or claim arising out of or in connection with these hotel policies shall come under the jurisdiction of most competent courts of Vietnam.
Terms and Conditions
1.- All the material damages and losses caused by the guest to the property of the hotel, will be subject of charges determined by the Hotel. .
2.- The guest is responsible of registering his arrival, and if they arrive in a group, the representative will undertake this responsibility, also providing the originals or valid copies of the required documents.
3.- In order to register, all adult guests will be required to provide applicable identity cards or valid passports.
4.- The Hotel will deny accommodation to the guest who do not comply with these requirements and will, at its own discretion, request identification of the soliciting guest and those accompanying
5.- For the convenience of all of our guests, pets are not allowed on the premises of the Hotel.
6.- Firearms are strictly forbidden on the premises of the hotel, so are any explosives, flammable materials, narcotics and other malicious and/or dangerous substances.
7.- The Management of the Hotel denies responsibility in any loss of jewels, money,documents and other objects of value, since safe boxes are provided for the use of the guests in each room.
10.- Whence abuses of fixtures, furniture and the room in whole are detected, such as the inappropriate use of tobacco, use of food and drinks or any other indication of uses that is beyond the normal and acceptable, the costs corresponding to the cleaning and repairs of the fixtures, beddings, furniture articles, as well as any other affected items of the room, will be charged on top of the due balance for the use of the room.
12.- All the visits by third parties to the room occupied by guests are strictly forbidden, except if they are mad with consent of the Management of the Hotel. The Hotel reserves the right to request any unauthorized person to leave the premises immediately.
13.- No guest has the right to pass the rights to accommodation to another person without prior consent of the Management of the Hotel.
14.- The guest may pay in cash, as well as debit or credit cards. The hotel reserves the right to accept or deny payment in cheques or personal/business account transfers.
15.- Loud music and/or noises are not permitted in the rooms or the premises of the Hotel.
16.- The guests are not allowed to break the order and cause disturbances to others within the premises of the Hotel, or to use the electronic current and mechanical devices for purposes other than those for which they were designed.
IMPORTANT: It is expected that at the point of making the reservation the guest understands and accepts the present Internal Regulations of Alani Hotel in their entirety, while agreeing and conforming to all of the mentioned points.For any doubts, suggestions or complaints regarding these Internal Regulations, please kindly contact us by calling (+84) 2363887227 or send us an email at info@alanihotel.com,and we will get in touch with you with in 24 hours. Kind Regards.
2.- The guest is responsible of registering his arrival, and if they arrive in a group, the representative will undertake this responsibility, also providing the originals or valid copies of the required documents.
3.- In order to register, all adult guests will be required to provide applicable identity cards or valid passports.
4.- The Hotel will deny accommodation to the guest who do not comply with these requirements and will, at its own discretion, request identification of the soliciting guest and those accompanying
5.- For the convenience of all of our guests, pets are not allowed on the premises of the Hotel.
6.- Firearms are strictly forbidden on the premises of the hotel, so are any explosives, flammable materials, narcotics and other malicious and/or dangerous substances.
7.- The Management of the Hotel denies responsibility in any loss of jewels, money,documents and other objects of value, since safe boxes are provided for the use of the guests in each room.
10.- Whence abuses of fixtures, furniture and the room in whole are detected, such as the inappropriate use of tobacco, use of food and drinks or any other indication of uses that is beyond the normal and acceptable, the costs corresponding to the cleaning and repairs of the fixtures, beddings, furniture articles, as well as any other affected items of the room, will be charged on top of the due balance for the use of the room.
12.- All the visits by third parties to the room occupied by guests are strictly forbidden, except if they are mad with consent of the Management of the Hotel. The Hotel reserves the right to request any unauthorized person to leave the premises immediately.
13.- No guest has the right to pass the rights to accommodation to another person without prior consent of the Management of the Hotel.
14.- The guest may pay in cash, as well as debit or credit cards. The hotel reserves the right to accept or deny payment in cheques or personal/business account transfers.
15.- Loud music and/or noises are not permitted in the rooms or the premises of the Hotel.
16.- The guests are not allowed to break the order and cause disturbances to others within the premises of the Hotel, or to use the electronic current and mechanical devices for purposes other than those for which they were designed.
IMPORTANT: It is expected that at the point of making the reservation the guest understands and accepts the present Internal Regulations of Alani Hotel in their entirety, while agreeing and conforming to all of the mentioned points.For any doubts, suggestions or complaints regarding these Internal Regulations, please kindly contact us by calling (+84) 2363887227 or send us an email at info@alanihotel.com,and we will get in touch with you with in 24 hours. Kind Regards.
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