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Property Information

Join us at The Greyhound Inn, a lovingly renovated bus station turned boutique hotel. With 9 distinct rooms, and contactless check-in/out we've preserved the past while offering modern comforts for a unique stay.

Property Name: Greyhound Inn

Street Address: 311 N Bois D'Arc Ave

Apt, suite, floor etc. : Suite 101

City : Tyler - Texas

Postal Code : 75702

Contact Name: Lady Grey

Phone: 9034763911


  • 24-hour check-in
  • Air conditioning
  • Contactless check-in / check-out
  • Guest parking
  • Internet
  • Non-smoking rooms

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Reservation charges are considered fully refundable prior to 4pm CST 14 days in advance of
your check-in date (less a $20 administrative fee) unless otherwise notated on holiday and
special event dates. If you do not cancel your reservation within the cancellation period stated
above, you will be charged the full amount of your booking.

The guest MUST send a cancellation request stating the reservation number via email to the
following address: All cancellations are confirmed via email immediately after the reservation has been canceled.

The Greyhound Inn is not responsible for weather conditions, personal emergencies, schedule
changes, illness, or any other unforeseeable events that may lead to reservation changes or
Terms and Conditions

Reservation and Check-In Policy:

Upon booking, Greyhound Inn will authorize your credit or debit card for the amount of room and
tax and security deposit. Your card will remain on file and be charged for any damages that may

Check-in time 4:00 pm and Check-out time 11:00 am

Age Requirement Minimum check-in age is 21. Valid identification is required at time of check-

Your reservation is guaranteed until the day of arrival. After that time, it no longer will be
guaranteed and the room may be reassigned.·

The hotel has the right to cancel your reservation if we do not receive payment. We will send
you a cancellation confirmation via email immediately after canceling your booking.

Please note that a more detailed inspection of the room is usually made after the check-out time
and we reserve the right to make charges for any damages or breakages found before the room
is occupied again.·

Please be aware that bed linens, towels and robes should be placed where they were originally
found. The bed linens, and towels are NOT gifts and should remain in the room.

Cancellation Policy:
Reservation charges are considered fully refundable prior to 4pm CST 14 days in advance of
your check-in date (less a $20 administrative fee) unless otherwise notated on holiday and
special event dates. If you do not cancel your reservation within the cancellation period stated
above, you will be charged the full amount of your booking.

The guest MUST send a cancellation request stating the reservation number via email to the
following address:

All cancellations are confirmed via email immediately after the reservation has been canceled.
The Greyhound Inn is not responsible for weather conditions, personal emergencies, schedule
changes, illness, or any other unforeseeable events that may lead to reservation changes or

Deposit Policy:
All reservations must be guaranteed with a valid major credit card, with the full amount for room
rates and taxes authorized and paid in full at the time of booking.
In addition to your reservation charges, The Greyhound Inn requires an additional Security
Authorization of first night's stay including taxes and fees. 

A pre-authorization for the Security Authorization is placed on the
credit/debit card used for the reservation at the time of check-in and will be held during your stay
and released on the day of departure. Once your final bill is posted at check-out, it can take
anywhere from 24 hours to 30 days for the Security Authorization to be removed by your bank
and the final amount for charges to be reflected. It is your responsibility to be aware of how your
bank handles all of your transactions, including pre-authorizations.

Off-Site Management and Service Hours:
The Greyhound Inn offers a contactless experience with guest self-check in. While a staff
member is not always on site, guests can message or call to let the hotel know their requests or
questions. Contact information will be provided before guest arrival. A customer service representative is available 9am - 9pm and an emergency line is available after service hours. 

Parking Policy:
For your convenience, Greyhound Inn offers on-site self-parking for registered guests. Code or
smart key for entry is required and will be sent prior to guest arrival.

Smoking Policy:
Our hotel is 100% non-smoking. A cleaning fee will be assessed for any guest room where
smoking is found to have occurred.

Lost & Found Policy:
The Greyhound Inn assumes no liability for lost, misplaced, stolen, or damaged valuables or
belongings. Each guest is responsible for ensuring their room is locked and items secure when
leaving their room. If you discover that you have left behind something of value to you, please
call us immediately and we will try to assist you in locating your lost item.

The Greyhound Inn is not responsible for any item left behind by a guest. However, any item,
with the exception of perishable items, left behind by our guests and found after departure by
Housekeeping will be collected, logged in, and kept in a secure location for collection by the
owner for up to fourteen (14) days. Perishable items, underwear, and miscellaneous toiletries
are discarded. The only method of returning the item left behind is retrieval by the owner.

Lost & Found items are held for fourteen (14) days. If the guest does not contact the Greyhound
Inn about the lost item during the fourteen (14) day holding period, the unclaimed item(s) are
thrown away, given to local organizations, or disposed of accordingly.

ADA/Handicapped Rooms:
One ADA compliant guest room is available and should be reserved in advance; please contact
the hotel directly if you have any questions regarding the accessibility features and availability of
this room type.

Pet Policy:
To keep our property free of any unnecessary allergens or disruptions, The Greyhound Inn is
not a pet-friendly accommodation. Service animals that provide a specific essential function for
persons with disabilities will be accommodated at no extra charge. Any level of guest
disturbance caused by service animals will result in removal from property without refund. If
guests are found with a pet on property that is not a service animal, or any evidence of a pet is
found in the guest room upon departure (ie. dog hair, unpleasant odor, messes on the carpet or
furniture), guests will be charged a fee of at least $250, not to exceed $500, for necessary deep

All rates are quoted in United States currency, and additional applicable taxes will be calculated
when your reservation is finalized. The rates advertised on The Greyhound Inn website, or any
other website or promotional material, are subject to change at any time and may increase or
decrease at the hotel’s discretion and without notice. Rates are considered non-negotiable and
the rate at the time of booking will be the price guarantee. Rates are based on standard room
occupancy as outlined on our booking channels and are subject to availability.

All guest rooms have a maximum occupancy. If occupancy exceeds the maximum allowed, . A
$100 per night plus tax usage fee will be charged for unauthorized guests beyond the allowed
occupancy limit per room.

Checks and Cash:
The Greyhound Inn is a “cashless” property, and we do not accept checks or cash and do not
provide check cashing or currency exchange.

Right to Refuse Service:
The Greyhound Inn is privately owned and operated. We reserve the right to refuse service to
anyone for any reason(s) that does not violate Federal or State laws. The Greyhound Inn has a
zero-tolerance policy in which we will refuse to admit or refuse service or accommodation in our
hotel or may remove a person, without refund, who refuses to abide by the reasonable
standards and policies established by the State of Texas and the owners and for the operation
and management of our hotel.

The Greyhound Inn will refuse service or evict a guest who:
refuses or failure to pay for accommodations; is under the influence of alcohol, drugs, or any
other intoxicating substance and acts in a disorderly fashion as to disturb the peace of other
guests or is not in compliance with state liquor laws; acts in a disorderly fashion as to disturb the
peace of other guests; is unable to properly supervise their children at all times; seeks to use
the hotel for an unlawful purpose; seeks to bring into the hotel: a firearm; or something,
including an explosive or hazardous or toxic substance, that is unlawful to possess and that may
be dangerous to other persons; destroys, damages, defaces, or threatens harm to hotel
property or guests; causes or permits persons to exceed the maximum allowable occupancy of
room, refuses to abide by the reasonable standards or policies established by The Greyhound
Inn for the operation and management of our hotel.

Quiet Hours:
9:00 p.m. to 8:00 a.m. If you become aware of a disruptive guest, please contact us immediately
by phone or messaging. Televisions, voices, or other devices must be kept at a respectful low
level at all times. Doors should be opened and closed quietly. No congregating or running in
halls. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on the
premises. In the event of a disturbance, one polite request (warning) will be given to reduce the
noise. If our request is not followed, the guest will be asked to leave the hotel without refund.

Group Reservations:
Please contact the hotel directly for large group and room block reservations.

“Do Not Disturb” and Access to Rooms:
To provide all guests of The Greyhound Inn with an exceptionally clean and safe hotel
experience, we provide daily housekeeping. Our Housekeeping staff will honor the Do Not
Disturb door hanger once during a twelve hour period indicating that the room is occupied. The
Housekeeping Staff is required to enter the room at subsequent times to clean the room, check
for safety, and verify the condition of the room.

Management reserves the right to enter a room with a known status of Do Not Disturb for
reasonable purposes, such as an emergency, housekeeping, maintenance, verify that the room,
its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our
Hotel Policy/House Rules. In the event of suspected illegal activity, management reserves the
right to summon law enforcement to aid in eviction. Law enforcement will be granted immediate
access to hotel property and rooms of evicted guests.

Housekeeping and Room Inspections:
Housekeeping is provided daily between the hours of 9:00 a.m. and 3:00 p.m. Door hanger
displays “Do Not Disturb” to indicate your preference for housekeeping. Rooms are cleaned and
inspected daily, and a detailed log is maintained on room and linen conditions. Rooms are only
rented to guests in appropriate condition without any prohibited odor. Housekeepers and Guest
Experts are trained and skilled in identifying the odors from prohibited items. If our investigation
concludes that you have smoked in your room or brought a prohibited item into our facility, you
will be fined a minimum of $500, and evicted without any refund. Please reference our “100%
Smoke-Free” policy for more information. For guests staying multiple nights, bed linens can be
changed upon request and a daily tidy for light cleaning and refreshing used towels will be
completed daily. Please contact the hotel if you have any additional questions, concerns, or

Any guest rooms found with excessive waste, in complete disorder, and/or “trashed” will be
subject to maintenance, deep cleaning fee, administration fee and/or third-party fees. Damage
to rooms, fixtures, furnishing and equipment including the removal of electronic equipment,
towels, artwork, etc. will be charged at 120% of full and new replacement value plus any
shipping and handling charges. Any damage to hotel property, whether accidental or willful, is
the responsibility of the registered guest for each room. Any costs associated with repairs
and/or replacement will be charged to the credit card of the registered guest. In extreme cases,
criminal charges will be pursued. The Greyhound Inn. reserves the right to act against any guest
or visitor found to have tampered or interfered with any detection equipment throughout the
hotel, including detector heads in public areas, guest rooms, break glass points and fire
extinguishers. Guests or visitors found to have tampered with any fire detection or fire-fighting
equipment will be charged with any costs incurred by the hotel due to their actions and will be
evicted from the hotel. Depending on the severity of the guest actions, law enforcement may
become involved at the hotel’s discretion. Should the fact that firefighting or detection
equipment had been tampered with come to light after the guest has departed, we reserve the
right and you hereby authorize us to charge your credit or debit card for any damage incurred to
your room or the Hotel property during your stay, including and without limitation for all property
damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.

Emergency and Fire Safety:
Please notify the hotel immediately in the event of a fire or other emergency. A map that shows
emergency exits can be found on the back of your room door. The hotel is fully equipped with
smoke detectors, a fire suppression system and fire extinguishers are located on each level of
the building.

It is unlawful for a person to carry a firearm on the premises of the The Greyhound Inn, including
a person licensed under Subchapter H, Chapter 411 Government Code.

All staff at The Greyhound Inn are required to respond to potential violations of our Hotel
Policy/House Rules. Guests who refuse to abide by the reasonable standards and policies
established by The Greyhound Inn for safety of all guests, staff, owners, property, and the
operation and management of the hotel, will be evicted, with no refund. In addition to the room
charge, a minimum $300.00 cleaning fee per room will be charged for infraction(s) of our Hotel
Policy/House Rules that require cleaning. The Greyhound Inn reserves the right to assess
appropriate fines for other types of infractions of the Hotel Policy/House Rules.

Changes or Modifications to Hotel Policies/House Rules:
The Greyhound Inn reserves the right to amend, modify, change, cancel, or add to these Hotel
Policies/House Rules or the arrangements and content featured on our website at any time
without prior notice. Please check our website regularly for updates to Hotel Policy/House
Rules. Any modification to these Hotel Policy/House Rules that occurs before your departure is
considered a part of your reservation agreement. A copy of these Hotel Policy/House Rules is
located on our website and available from Hotel staff upon request.

Terms & Conditions:
The Greyhound Inn confirms our best efforts to ensure that all the information that appears on
our website is accurate. However, no warranty, expressed or implied, is given that the
information provided on this website is error-free. The Greyhound Inn does not accept liability
for any errors and/or omissions, and reserves the right to change the information published at
any time and without notice.

Website Terms & Conditions 
Terms and Conditions
Tyler Union Station, LLC with its corporate headquarters at 110 N. College, STE 101, Tyler, Texas
75702 (collectively, “Greyhound Inn”, “we”, “our” or “us”) operates this website (collectively, the
“Site”). Our Site is controlled and operated from the United States and is subject to United States
The content and information displayed on the Site are Greyhound Inn’s property and is collectively
referred to as “Greyhound Inn Information”. The downloading, reproduction, or re-transmission of
Greyhound Inn Information, other than for non-commercial individual use, is strictly prohibited,
except to the extent permitted with prior written consent by Greyhound Inn.
Use of Site
The services of the Site is available only to individuals who can form legally binding contracts under
applicable law, and thus, are not available to minors. By using the Site, you represent that you are of
sufficient legal age to use the Site and to create binding legal obligations for any liability you may
incur as a result of the use of the Site. You also warrant that you are legally authorized to make the
travel reservations and purchases for either yourself or for another person for whom you are
authorized to act.
The Site is to be used by you for your personal use only. You agree that you will not use the Site for
chain letters, junk mail, "spamming", solicitations (commercial or non-commercial) or bulk
communications of any kind including but not limited to distribution lists to any person who has not
given specific permission to be included in such a list. In addition, you agree not to create a
hypertext link from any web site controlled by you or otherwise, to the Site without the express
written permission of Greyhound Inn. You agree not to pretend to be any other person or a
representative of any entity, whether actual or fictitious, including an employee or agent of
Greyhound Inn or any third party that provides services related to the Site.
"Chat" means any chat area, forum, message board, or similar service offered in conjunction
with the Site. If you participate in a Chat Area, you agree that, in addition to complying with the
Terms and Conditions, you will not: defame, abuse, harass, threaten, or make any discriminatory
statements about others; advocate illegal activity; use indecent, obscene or discourteous language or
images; or provide content that is not related to the designated topic or theme of the Chat Area.
You shall remain solely responsible and liable for your use of the Chat Area. Greyhound Inn
reserves the right to remove or edit content from any Chat Area at any time and for any reason,
however, Greyhound Inn has no duty to do so, and is not responsible for the content or accuracy of
any information in a Chat Area.

We reserve the right, at our discretion, to change and or modify portions of these Terms and
Conditions at any time without notice and, unless otherwise indicated, such changes will become
effective immediately upon posting; therefore, please check these Terms and Conditions periodically
for changes. We will display the effective date of these Terms and Conditions at the top of this page.
User Feedback
By submitting any ideas, comments, suggestions or other information: to a Chat Room; or to
Greyhound Inn related to improvements to the Site or services related to the Site; (collectively, the
"Feedback" you agree that such Feedback shall be deemed, and shall remain, Greyhound Inn
property. None of the Feedback shall be subject to any obligation of confidentiality on Greyhound
Inn's part and Greyhound Inn shall not be liable for any use or disclosure of any Feedback.
Greyhound Inn shall own all rights related to the Feedback (including without limitation intellectual
property rights and moral rights) and shall be entitled to use of the Feedback without restriction for
any purpose whatsoever, commercial or otherwise, without compensation to you.
Our Site may contain or reference trademarks, patents, copyrighted materials, trade secrets,
technologies, products, processes or other proprietary rights of Greyhound Inn and/or other
parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets,
technologies, products, processes and other proprietary rights of Greyhound Inn and/or other
parties is granted to or conferred upon you.
You agree that you will not use any device, software or other instrumentality to interfere or attempt
to interfere with the proper working of our Site, and that you will not take any action that imposes
an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that
you will not use any robot, spider, other automatic device, or manual process to monitor, scrape, or
copy our Site or the Greyhound Inn Information contained therein, or any aspect of the Site or the
Greyhound Inn Information, without the prior express consent from an authorized Greyhound Inn
representative (such consent is deemed given for standard search engine technology employed by
Internet search websites to direct Internet users to our Site). Furthermore, you agree that you will
not use our Site for any purpose that is illegal, unlawful, or prohibited by these Terms and
Conditions. You agree that you will not interrupt, disrupt, alter, destroy, impair, restrict, tamper, or
otherwise affect the proper operation of our Site in any way, including, without limitation, through
the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware, or program.
You agree that Greyhound Inn has no obligation to but may monitor and review information you
transmit over the Site. You agree that Greyhound Inn may censor, edit, remove or prohibit the
transmission or receipt of any information that Greyhound Inn deems inappropriate or in violation
of these Terms and Conditions, and use any such information as necessary to provide the Site or to
protect the rights or properties of Greyhound Inn. You agree that Greyhound Inn may also monitor
and review stored information without restriction. You hereby acknowledge and consent to such
monitoring and reviewing.

You may not use our Site in any threatening, libelous, slanderous, defamatory, obscene,
inflammatory, pornographic, discriminatory, or otherwise offensive manner. We reserve the right in
our sole discretion to revoke or deny your access to our Site, including, without limitation, if you
violate any of the provisions of these Terms and Conditions.
You agree that you will make only legitimate reservations in good faith for use by you and your
invited guests only, and not for other purposes, including without limitation, reselling, impermissibly
assigning or posting on third party websites, or making speculative, false or fraudulent reservations,
or any reservation in anticipation of demand.
Your submission of information on the Site is subject to Greyhound Inn’s Privacy Policy available
on our Site.
Our Site may provide you with the ability to use usernames, passwords, or other codes or devices to
gain access to certain portions of our Site (“access codes”). You are entirely responsible for
maintaining the confidentiality of your access codes and for all activities that occur under your
account. We reserve the right to immediately terminate your account in our sole discretion and
without prior notice to you wherever there is a reason including, for example, if you violate any part
of these Terms and Conditions.
Limitation of Liability
To the maximum extent permitted by law, we hereby expressly exclude any liability for any direct,
indirect or consequential loss or damage incurred by any user in connection with our Site or in
connection with the use, inability to use, or results of the use of our Site, any websites linked to
them and any materials posted on them, including, without limitation any liability for loss of income
or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss
of goodwill; wasted management or office time; and for any other loss or damage of any kind,
however arising and whether caused by tort (including negligence), breach of contract or otherwise,
even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to
your tangible property or any other claims for direct financial loss that are not excluded by any of
the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our
liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any
other liability that cannot be excluded or limited under applicable law.
You shall defend us against any demands, claims or actions brought against us or arising as a result
of any breach or violation of these Terms and Conditions by you (“Claim”) and you shall indemnify
and hold us harmless from and against any and all losses, damages, costs and expenses (including
attorneys' fees) resulting from any such Claim. We have the right, at our expense, to assume
exclusive defense against any Claim and all negotiations for settlement and you agree to cooperate
with us in the defense of any such Claim, at our request.
With respect to all communications you make to us regarding Greyhound Inn Information including
but not limited to feedback, questions, comments, suggestions and the like: (a) you shall have no
right of confidentiality in your communications and we shall have no obligation to protect your
communications from disclosure; (b) we shall be free to reproduce, use, disclose and distribute your
communications to others without limitation; and (c) we shall be free to use any ideas, concepts,
know-how, content or techniques contained in your communications for any purpose whatsoever,
including but not limited to the development, production and marketing of products and services
that incorporate such information.
Inaccuracies and Errors
Greyhound Inn Information may contain technical inaccuracies and typographical errors, including
but not limited to inaccuracies relating to pricing or availability applicable to your transaction.
Greyhound Inn does not assume responsibility or liability for any such inaccuracies, errors or
omissions, and shall have no obligation to honor reservations or information affected by such
inaccuracies. Greyhound Inn reserves the right to make changes, corrections, cancellations and/or
improvements to Greyhound Inn Information, and to the products and programs described in such
information, at any time without notice, including after confirmation of a transaction.

Mis-Communications / Lost Transactions
Greyhound Inn and any other providers of products or services related to the Site are not
responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected,
transmissions, messages or entries, or the security of any such communications. Further, Greyhound
Inn and any other providers of products or services related to the Sites are not responsible for
incorrect or inaccurate entry information, whether caused by user(s) or by any of the equipment or
programming associated with the Site, or by any technical or human error that may occur in the
processing of any information related to the Site. Greyhound Inn and any other providers of
products or services related to the Site may cancel or modify reservations where it appears that a
user has engaged in fraudulent or inappropriate activity or under other circumstances where it
appears that the reservations contain or resulted from a mistake or error.
You agree that neither Greyhound Inn nor any other providers of products or services related to the
Site are responsible for any damages that may arise as a result of any travel or hotel arrangements or
other orders you request or make on the Site which are not processed or accepted for any reason.
Third-Party Sites
If you choose to leave our Site via links to other third-party websites, including those of advertisers,
our Terms and Conditions and our Privacy Statement will no longer apply. We are not responsible
for the terms and conditions or terms of use or privacy policies of those third-party websites,
cookies, pixel tags and other similar technologies that they use. In addition, because we have no
control over such third-party sites and resources, you acknowledge and agree that Greyhound Inn is
not responsible for the availability of such third-party sites or resources, and that Greyhound Inn
does not endorse and is responsible or liable for any content, advertising, products, or other
materials on or available from such third-party sites or resources.
Governing Law
These Terms and Conditions shall be governed by, construed and enforced in accordance with the
laws of the State of Texas, United States, without regard to its conflicts of law rules. The exclusive
venue for any dispute may be filed only in the state or federal courts located in Tyler, Smith County,
If you have questions about these Terms email

Website Privacy Policy 
Tyler Union Station, LLC, a Texas limited liability company doing business as The Greyhound
Inn Company respects your privacy and is committed to protecting it through our
compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide
when you book a visit at our hotel or visit our website (our "Website") and
our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
· On this Website when you submit an inquiry, make a customer service request or register
an account.
· In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
· Us offline or through any other means, including on any other website operated by
Company or any third party; or
· Any third party, including through any application or content (including advertising) that
may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to use our Website. By accessing or using this Website, you agree to this privacy
policy. This policy may change from time to time (see Changes to Our Privacy Policy ). Your
continued use of this Website after we make changes is deemed to be acceptance of those
changes, so please check the policy periodically for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may
provide any personal information to or on the Website. We do not knowingly collect personal
information from children under 16. If you are under 16, do not use or provide any information
on this Website register on the Website, make a reservation, or provide any information about
yourself to us, including your name, address, telephone number, email address, or any screen
name or user name you may use. If we learn we have collected or received personal information
from a child under 16 without verification of parental consent, we will delete that information. If
you believe we might have any information from or about a child under 16, please email us at

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including

· By which you may be personally identified, such as name, postal address, email address,
date and place of birth, nationality, passport, visa, or other government-issued
identification data, telephone number, data about family members and companions
(including names and ages of children) or credit card or debit card information when you
book a room ("personal information"). Payment information is collected on our behalf
by a payment processor;
· About your internet connection, the equipment you use to access our Website, and usage
We collect this information:
· Directly from you when you provide it to us.
· Automatically as you navigate through the site. Information collected automatically may
include usage details, IP addresses, and information collected through cookies.
Information You Provide to Us
The information we collect on or through our Website may include:
· Information that you provide by filling in forms on our Website. This includes
information provided at the time of registering to use our Website, or making a
reservation. We may also ask you for information when you enter a contest or promotion
sponsored by us, and when you report a problem with our Website.
· Records and copies of your correspondence (including email addresses), if you contact
· Your responses to surveys that we might ask you to complete for research purposes.
· Details of transactions you carry out through our Website and of the fulfillment of your
reservation. You may be required to provide financial information before making a
reservation through our Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
· Details of your visits to our Website, including traffic data, location data, logs, and other
communication data and the resources that you access and use on the Website.
· Information about your computer and internet connection, including your IP address,
operating system, and browser type.
The information we collect automatically does not include personal information, but we may
maintain it or associate it with personal information we collect in other ways or receive from
third parties. It helps us to improve our Website and to deliver a better and more personalized
service, including by enabling us to:
· Estimate our audience size and usage patterns.

· Store information about your preferences, allowing us to customize our Website
according to your individual interests.
· Speed up your searches.
· Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your
computer. You may refuse to accept browser cookies by activating the appropriate setting
on your browser. However, if you select this setting you may be unable to access certain
parts of our Website. Unless you have adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you direct your browser to our Website.
· Web Beacons. Pages of our Website may contain small electronic files known as web
beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or and for other
related website statistics.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
· To present our Website and its contents to you.
· To communicate with you regarding your reservation and to respond to your requests.
· To provide you with information, products, or services that you request from us.
· To fulfill any other purpose for which you provide it.
· To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
· To notify you about changes to our Website or any products or services we offer or
provide though it.
· In any other way we may describe when you provide the information.
· For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify
any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy
· To our subsidiaries and affiliates.
· To contractors, service providers, and other third parties we use to support our business.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.

· With your consent.
We may also disclose your personal information:
· To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
· To enforce or apply our terms of use, terms of sale and other agreements, including for
billing and collection purposes.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or
safety of Tyler Union Station, LLC, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We
have created mechanisms to provide you with the following control over your information:
· Tracking Technologies and Advertising. You can set your browser to refuse all or
some browser cookies, or to alert you when cookies are being sent. If you disable or
refuse cookies, please note that some parts of this site may then be inaccessible or not
function properly.
· Promotional Offers from the Company. If you do not wish to have your email
address/contact information used by the Company to promote our own or third parties'
products or services, you can opt-out by sending us an email stating your request to If we have sent you a promotional email, you may send us a return
email asking to be omitted from future email distributions. This opt out does not apply to
information provided to the Company as a result of a reservation, service experience
survey, or other transactions.
We do not control third parties collection or use of your information to serve interest-based
advertising. However, these third parties may provide you with ways to choose not to have your
information collected or used in this way. You can opt out of receiving targeted ads from
members of the Network Advertising Initiative ("NAI") on the NAI's website.
Accessing and Correcting Your Information
You may send us an email a to request access to, correct or delete any
personal information that you have provided to us. We may not accommodate a request to
change information if we believe the change would violate any law or legal requirement or cause
the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental
loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Website, you are
responsible for keeping this password confidential. We ask you not to share your password with

Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the security
of your personal information transmitted to our Website. Any transmission of personal
information is at your own risk. We are not responsible for circumvention of any privacy settings
or security measures contained on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this. If we make material
changes to how we treat our users' personal information, we will notify you through a notice on
the Website home page. The date the privacy policy was last revised is identified at the top of the
page. You are responsible for ensuring we have an up-to-date active and deliverable email
address for you, and for periodically visiting our Website and this privacy policy to check for
any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:

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