Explore the spectacular Kuta Lombok — Mad Monkey style! Centrally located in town and just a few minutes walk to the beach, Mad Monkey boasts beautifully decorated spacious private and dorm rooms, a large outdoor swimming pool, and a jacuzzi. Sunbathe by the pool, grab some food at our restaurant, have a few drinks at our bar, and join in on our nightly events. Known for its world-class surfing, quiet pristine beaches, lush jungle hills, and cotton candy pink sunsets, Lombok is the paradise destination you’ve been dreaming about!
Property Name: Mad Monkey Kuta Lombok
Street Address: Jl. Pariwisata Pantai Kuta, Kuta, Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
City : Kuta Lombok
Postal Code : 83573
Contact Name: Scott Venis
- Swimming pool
- Wifi in public areas
This property has the following check-in and check-out times and policies:
Property and Cancelation Policies :
For bookings made through our website or app, our cancellation policy is simple: you must cancel your booking with a minimum of 24 hours' notice before your check-in time. Our check-in time starts at 2 PM.
So, if you were supposed to arrive and check in on Tuesday, you’ll need to cancel before 2 PM on Monday. If you cancel within 24 hours of check-in time, you will be charged the balance of your first night's stay. No refund will be processed for in-house guests who would like to shorten their stay (cut stay).
Groups of 10 people or more must email groups(at)madmonkeyhostels.com for prior approval before booking. We reserve the right to cancel, without notification, any reservation for a group of 10+ that has been made online and not been pre-approved by email. This is just because we can’t ensure we can meet your group’s needs unless we’ve spoken with you by email first!
How to Cancel Your Reservation
If you made your reservation with a third party such as Hostelworld, then you need to cancel your reservation through that platform. If you booked directly with us — in person, through our website or our app — you may email customer service (cs (at) madmonkeyhostels.com) to cancel your booking. Your cancellation is not confirmed until you have received an email back from us.
Your Reservation Deposit
If you have booked with an online travel agent such as Hostelworld.com, any deposit that you paid at the time of booking was a commission kept by their company. Mad Monkey does not receive any deposits paid on external booking sites or apps. Refunds of those deposits are completely the purview of the online travel agent. You will need to contact them to discuss it.
No Show Policy
If you do not turn up for your booking on the date you have defined, your booking will be cancelled and you will be charged for the full value of your booking to your credit card. If you do not turn up on the day of your booking but instead turn up a day later, there is, unfortunately, no guarantee that we will have a room or a bed available for you. When you do not appear on your Check-In date, we have to assume you aren’t coming and your room is considered available to book. Our hostels are always full or nearly full, so odds are the room or bed will be taken. For this reason, please double and triple check your booking dates!
Terms and Conditions