DESCRIPTION
Property Name: Hotel Diosa del Agua Bacalar
Street Address: Av. 1 Costera Norte 200, entre 32 y 34
City : Bacalar - Quintana Roo
Postal Code : 77930
Contact Name: Reservas Diosa del Agua
Phone: 983 177 5800
Amenities
- Concierge
- Foreign currency exchange
- Lounge
- Room service
- Safe deposit boxes at front desk
- Swimming pool
- 24-hour check-in
- 24-hour front desk
- Accessible Parking
- Air conditioning
- Bar
- Beach chairs / loungers
- Beachfront
- Bike tours
- Breakfast, free
- Cashless payment accepted
- CCTV in common areas
- CCTV outside property
- Common areas disinfected daily
- Daily Housekeeping
- Doorman
- Exterior corridor
- Family rooms
- Fire extinguishers
- First aid kits
- Garden
- Guest accommodations disinfected between stays
- Guest parking
- Guests can opt out of daily room cleaning
- Hand sanitizer provided
- Heating
- Hot Tub
- Internet
- Invoices
- Kids' meals
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Massage
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Property cleaned by professional cleaning companies
- Restaurant
- Safety deposit box
- Smoke-free property
- Table tennis / Ping pong
- Terrace
- Tour Assistance
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:30 AM
Property and Cancelation Policies :
Full Charge - Full Stay - If canceled within 1 days of arrival
No Charge - If canceled within 2 days of arrival
Terms and Conditions
THE RULES- CHECK IN IS AT 15:00 HRS.CHECKOUT TIME IS AT 11:30 HRS.- THE TOTAL COST OF YOUR STAY WILL BE PAID AT YOUR ENTRANCE TO THE HOTEL.- LATE CHECK OUT IS REQUESTED ON RECEPTION AND IT IS SUBJECT TO AVAILABILITY, WITH A CHARGE OF $ 150PER HOUR, LATEST CHECK OUT TIME IS AT 13:30 HRS, THE PRICE OF A FULL STAY WILL BE CHARGED IN CASE OFOVERSTAYING THAT TIME- ALL PEOPLE HOSTED MUST REGISTER AT THE HOTEL.- THE HOTEL RESERVES THE RIGHT OF ADMISSION OF OCCASIONAL VISITS.- PARKING IS SUBJECT TO AVAILABILITY.- IN CASE OF LOSSING THE HOTEL KEYS, A CHARGE OF $ 500 MXN WILL BE MADE. IT IS RECOMMENDED THAT ATEACH EXIT FROM THE HOTEL, THEY ARE LEFT IN THE RECEPTION.- IT IS NOT ALLOWED TO REMOVE THE TOWELS FROM THE ROOM. IN CASE OF REQUIRING A TOWEL FOR THEPOOL, PLEASE REQUEST AND DELIVER TO THE RECEPTION.- TOWELLS TAKEN FROM THE ROOMS OR FROM THE HOTEL WILL BE CHARGED AT $150 MXN PER UNIT- YOUR ROOM WILL BE DELIVERED TOGETHER WITH THE TELEVISION CONTROLS AND AIR CONDITIONING. IN CASEOF LOSS, A CHARGE WILL BE MADE OF $ 700.- THE HOTEL IS NOT RESPONSIBLE FOR PERSONAL AND / OR CASH AND VALUE ITEMS. USE OF THE SAFE ISRECOMMENDED.- THE POOL HOURS ARE FROM 9:00 TO 21:00 HRS. CHILDREN ARE NOT ALLOWED WITHOUT ADULT SUPERVISION.FOR SAFETY DIVING IN THE POOL IS NOT ALLOWED.- SMOKING IS STRICKTLY FORBBIDEN, FINES FROM $7000 MXN TO +$70,000 MXN MAY APPLY.- PETS ARE NOT ALLOWED.- THE FRIGOBAR/MINIBAR IS RESTOCKED DAILY AND PRODUCTS ARE NOT INCLUDED IN THE LODGING RATE, THEYHAVE AN ADDITIONAL COST TO YOUR ACCOUNT WHICH THEY WILL BE ADDED AS ROOM CHARGE DAILY.- IT IS FORBIDDEN TO HAVE CLOTHING OR OTHER OBJECTS ON THE ROOM RAILINGS, WE OFFER THE DRYINGSERVICE WITH AN ADDITIONAL COST. REQUEST IN RECEPTION.
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